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Hotel Puerta de la Santa

3.0 star property
Central hotel connected to the convention centre in Ávila with a restaurant

Photo gallery for Hotel Puerta de la Santa

Coffee shop
Interior
Lobby
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$97
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Calle Empedrada 1, Ávila, Avila, 05002
  • Place, Walls of Ávila
    ‪1 min walk‬
  • Place, Ávila Cathedral
    ‪6 min walk‬
  • Place, Lienzo Norte Exhibition and Congress Center
    ‪8 min walk‬

Room options

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

About the area

Ávila

Hotel Puerta de la Santa puts you in the heart of Ávila, connected to the convention centre and within steps of Walls of Ávila and Convento de Santa Teresa. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Places within a 5-minute walk of this 3-property class Old Town of Ávila hotel include Tower of Los Guzmanes and Torreon de los Guzmanes.

What's nearby

  • Walls of Ávila - 1 min walk - 0.0 km
  • Ávila Cathedral - 6 min walk - 0.6 km
  • Lienzo Norte Exhibition and Congress Center - 8 min walk - 0.7 km
  • Los Cuatro Postes - 11 min walk - 1.0 km
  • National Police College - 7 min drive - 9.7 km

Getting around

  • Avila (AVS-Avila Train Station) - 9 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 84 min drive

Restaurants

  • ‪La Flor De Castilla - ‬6 min walk
  • ‪Mesón del Rastro - ‬3 min walk
  • ‪Grand Prix - ‬5 min walk
  • ‪Taberna El Emiliano - ‬5 min walk
  • ‪Restaurante La Repera - ‬7 min walk

About this property

Hotel Puerta de la Santa

Central hotel connected to the convention centre in Ávila with a restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Puerta de la Santa.

This 3-star Ávila hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Puerta de la Santa offers 12 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Ávila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air conditioning
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4.1 out of 5, Very good, 306 reviews
The price is AU$117
includes taxes & fees
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerta Santa
Hotel Puerta Santa Avila
Puerta Santa Avila
Hotel Puerta de la Santa Hotel
Hotel Puerta de la Santa Ávila
Hotel Puerta de la Santa Hotel Ávila

Frequently asked questions

What is the cancellation policy at Hotel Puerta de la Santa?

Hotel Puerta de la Santa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puerta de la Santa?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta de la Santa on 17 Nov 2025 start from AU$97.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Puerta de la Santa?

No, Hotel Puerta de la Santa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerta de la Santa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Puerta de la Santa?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at Hotel Puerta de la Santa?

No, pets are not allowed.

Hotel Puerta de la Santa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 103 reviews
Rating 8 - Good. 36 out of 103 reviews
Rating 6 - Okay. 11 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with easy street parking

Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square.
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Stayed 1 night in Jun 2024

6/10 Okay

Leo

Stayed 1 night in Jun 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Ideal location right beside the city walls. All of the major sights within walking distance. Very clean hotel and rooms, lovely staff
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and like new.
Stayed 1 night in Jan 2023

10/10 Excellent

Lewis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Great hotel for visiting Avila. Very close to the main square. There is also plenty of free parking spots beside the hotel.
Stayed 1 night in May 2021

10/10 Excellent

Elizabeth, Miami, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Santa stay

This was a very nice little hotel. Location was excellent. Breakfast could be a lot hearty than it was.
Stayed 1 night in Jun 2018

8/10 Good

Gloria, SURREY

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to Avila's wall.

Quaint and clean hotel in a very good location. About 100 meters away from the wall's entrance. The staff is friendly and the coffe at their coffe shop was excellent.
Stayed 2 nights in Nov 2017

6/10 Okay

Lalita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel exceeded expectations but guests were noisy

Hotel was fantastic, super clean, staff spoke little English but were willing to listen to my horrible Spanish, room smelled great (perhaps there was a scent sprayed onto the sheets), bed super comfortable. Only problem (was rather a large problem) is that sound travels because the walls are thin, and from 5 pm to when I slept at 11, the children and families in other rooms kept making so much noise. Had to put in earphones and listen to rain sounds - ear plugs did not help at all. If the other people had respected that I did not want to hear their every movement and conversation, then it would've been an excellent stay.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, great coffee and reasonable price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location value for money

Located closed to the tourist sites of Avila, everything was walkable from here. Friendly staff, nice room, no complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

TSZ KIN

Liked: Cleanliness, staff & service

10/10 Excellent

Neil, Saratoga Springs, NewYork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall 2015 Adventure!

Our stay was outstanding!. We are traveling through Spain and Portugal for one month and have decided to return to Avila during our travels and stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Avila Hotel

Small two star hotel just outside the walls of Avila. Fantastic location, just steps from a gate into the old city. Basic hotel with plain room, two single beds, nightstands and a small desk. But clean and functional, with a good bathroom. And air conditioning worked well, and since it had a separate control, didn't shut off when you left the room - which is needed in the Spanish summer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice clean modern rooms. Service was excellent. Location was right at the old city Port de la Santa. Couldn't have asked for more

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Basic but clean hotel

This is a basic hotel that suited our needs for a quick one night's stay. It was clean and close to the historic area of Avila. The room is on the small side and is very basic but fine for 1 night. Breakfast and parking are not included. Free parking is available on the street if you can find it or there is a parking garage close by. A few breakfast items and coffee are available for purchase at the cafeteria that is part of the hotel.

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great location

A one night stopover enroute to Sevilla from Bilbao doesn't do avillia or this hotel justice. It's a beautiful town, rich in history and especially importanr for Catholics as this is the birthplace of one of our very important saints. The welcome from this hotel was wonderful. It's location is ideal and the room was suberb. I only reduced score by one point for a couple of lights that didn't work and our ensuite bathroom door that kept jamming, once with 2 yr old inside. Never resulted in call to reception but a couple of anxious kids for a few moments but hey, they got over it! I would definately return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Comfortable!

Nice location just outside city wall. Easy walking distance to plazas. Super friendly and helpful staff. The rooms are very clean. One con is first floor roomies at ground level so you do hear some traffic noise mainly morning and early afternoon.

10/10 Excellent

vinnie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional quality and location.

You have to try very hard to fault this place. Everything looks new and of high quality. Even the beds were good! There is aircon in the rooms and you can eat your own food in the cafeteria. There is a automatic car park in 100m down hotel side street but there was plenty of free street parking in June. Worth driving to los cuatre postes about 2km from hotel to see walls illuminated, lights on about 10.15pm and off about 11.15pm Don't let the moaners and nit-pickers put you off.

10/10 Excellent

Ann, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in excellent location for old town. Staff were friendly and helpful. Room was quiet and spotless, with clean, modern lines. If walking from the station, make sure you aim for the city wall and walk along the pedestrianised ramparts on the south side to find the hotel right across the road from the gate which gives the hotel its name. Plenty of good restaurants and tapas bars within the walled old town.