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The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool

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Photo gallery for The Florence Hills Resort & Wellness

View from room
Exterior
Exterior
Superior Room
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Via Il Bagno, Pelago, FI, 50060
  • Popular LocationCastello di Nipozzano6 min drive
  • Popular LocationAbbazia di Vallombrosa13 min drive
  • Popular LocationThe Mall Luxury Outlet15 min drive
  • AirportFlorence (FLR-Peretola)58 min drive

Room options

View all photos for Superior Duplex

Premium bedding, down duvets, minibar, desk

Superior Duplex

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Garden
Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9/10 Wonderful

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

9.3/10 Wonderful

Highlights

Garden
Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, desk

Deluxe Room

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 1 King Bed and 1 Queen Bed

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About the area

Pelago

A family-friendly stay in Pelago awaits you at The Florence Hills Resort & Wellness. You'll be 3.6 km (2.2 mi) from Castello di Nipozzano and 11.1 km (6.9 mi) from Pieve di S.Giovanni Battista a Remole. Highlights at this residence include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, Tuscania Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the residence's own lounge bar. Enjoy the sauna, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Pelago residence include Abbazia di Vallombrosa and Castello di Volognano.
View more Residences in PelagoOpens in a new window

What's nearby

  • Castello di Nipozzano - 6 min drive
  • Valdisieve Hospital - 7 min drive
  • Abbazia di Vallombrosa - 13 min drive
  • Castello di Volognano - 14 min drive
  • The Mall Luxury Outlet - 15 min drive

Getting around

  • Rufina Station - 11 min drive
  • Peretola Airport (FLR) - 59 min drive

Restaurants

  • ‪Enoteca Il Quartino - ‬3 min drive
  • ‪Villa Pitiana Hotel Reggello - ‬11 min drive
  • ‪Anima di Pane - ‬9 min drive
  • ‪Ristorante Boccon' Divino - ‬4 min drive
  • ‪Ristorante Pizzeria Petrarca - ‬7 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool
The Florence Hills Resort & Wellness offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The family-friendly The Florence Hills Resort & Wellness also features a terrace, a garden, and coffee/tea in common area. An area shuttle within 0 kilometres and an airport shuttle (available on request) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Pelago residence.

  • 27 guestrooms or units
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered self parking on site (EUR 5 per day)
  • Return airport shuttle (surcharge) from 8:30 AM to 9:30 AM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge) from 8:00 AM to 9:00 AM
  • Train station shuttle at scheduled times
  • Car recommended

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Tuscania Restaurant

Dining

  • Daily buffet breakfast available for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: EUR 20 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per day
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Wedding services
  • Front desk (limited hours)

Location highlights

  • Near a train station
  • In a rural location

Things to do

  • Children's pool on site
  • Free bicycle rentals on site
  • Mountain biking on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 rooms
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

Frequently asked questions

What is the cancellation policy at The Florence Hills Resort & Wellness?

The Florence Hills Resort & Wellness offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Florence Hills Resort & Wellness?

As of 8 June 2024, prices found for a 1-night stay for 2 adults at The Florence Hills Resort & Wellness on 19 June 2024 start from AU$215.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Florence Hills Resort & Wellness?

Yep, The Florence Hills Resort & Wellness has a covered self car park for EUR 5 per day.

Does The Florence Hills Resort & Wellness have a pool?

The Florence Hills Resort & Wellness has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May 01 to September 30.

What makes The Florence Hills Resort & Wellness a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Florence Hills Resort & Wellness.

Is The Florence Hills Resort & Wellness family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that The Florence Hills Resort & Wellness is a hit with families.

Does The Florence Hills Resort & Wellness serve breakfast?

You bet, buffet brekkie is offered daily.

Is there a free airport shuttle available at The Florence Hills Resort & Wellness?

No, but there's an airport shuttle that runs from 8:30 AM - 9:30 AM on request for a fee.

Is there a bar or restaurant at The Florence Hills Resort & Wellness?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Florence Hills Resort & Wellness?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at The Florence Hills Resort & Wellness?

Furry friends are welcome at The Florence Hills Resort & Wellness, with food and water bowls on offer.

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 165 reviews" "
Rating 8 - Good. 56 out of 165 reviews" "
Rating 6 - Okay. 19 out of 165 reviews" "
Rating 4 - Poor. 5 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing resort minutes away from Florence
Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022

2/10 Terrible

francesco

Business traveller
Liked: Cleanliness
Stay away from this place
The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Jagannath

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast not good
The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Egle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Osher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and tidy room Very spacious rooms, located in a pastoral area, there is a winery next to which is recommended to visit. We had a lot of fun
Stayed 2 nights in Jun 2019

10/10 Excellent

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
The hotel is great, it looks nice, it's clean and has a very nice buffet breakfast. The downside is you definitely need a car as there is not much in the village restaurant wise. The water pressure in the showers are a bit lacking
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So i am pretty picky person, but its its nothing to complain about this property!!starting with Sara that waited for us almost 30 minutes without even knowing if we are gonna arrive or not.plus she took thw time to show us the room and give us some traveling tips!! Plus the lady from the breakfast area was extra nice and brought us some salami and cheese since we got there late and it was nothing left! The room was very clean and beautiful view!! Thank you all for making put stay great!!!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa with stunning views. Beautiful building and rooms with a good choice of breakfast items. Very welcoming hosts and a very relaxing experience. I will definitely go back! Just a shame the restaurant was closed as taxis are quite pricey in the area and there's not a lot within walking distance. Thank you for a lovely stay!
Stayed 4 nights in Mar 2019

10/10 Excellent

T.R., MONACO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice like all our past stays in years we had with FLORENCE HILLS
Stayed 4 nights in Nov 2018

8/10 Good

Vesi, Royal Tunbridge Wells, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
a good location - you can see a lot of Tuscany. The view from restaurant and some windows towards the hills was brilliant but not from our room. Not very comfortable bathroom-sitting on the toilet bowl-my head was reaching the glass door of the shower. On the second day when someone collect the rubbish ( no cleaning during our stay ) and made our beds a part from our makeup was gone to. overall happy with the privacy in separate buildings.
Stayed 4 nights in Oct 2017