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Kapetanios Aqua Resort

4.0 star property

Photo gallery for Kapetanios Aqua Resort

Body treatments, facials, manicures and pedicures
Exterior
2 restaurants; lunch and dinner served
Exterior
Superior Room Inland View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$254
includes taxes & fees
28 June - 29 June

Explore the area

View map
Ascou Street 45, Pegeia, Paphos District, 8575
  • Place, Coral Bay Karting Center
    ‪15 min walk‬
  • Place, Coral Bay Beach
    ‪17 min walk‬
  • Place, Laourou Beach
    ‪3 min drive‬
  • Airport, Paphos (PFO-Paphos Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room Inland View

Superior Room Inland View

Superior Room Inland View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room Partial Sea View

Superior Room Partial Sea View

Superior Room Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room Sea View

Superior Room Sea View

Superior Room Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite Inland View

Suite Inland View

Suite Inland View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite Sea View

Pillow-top beds, minibar, desk, blackout curtains

Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite Partial Sea View

Pillow-top beds, minibar, desk, blackout curtains

Suite Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

About the area

Pegeia

A family-friendly stay in Pegeia awaits you at Kapetanios Aqua Resort. Within a 20-minute stroll, you'll find Coral Bay Beach and Coral Bay Karting Center. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a free water park. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Aphrodite, is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, gym, lazy river and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Pegeia hotel include Paphos Harbour and Tombs of the Kings.

What's nearby

  • Coral Bay Karting Center - 15 min walk - 1.3 km
  • Coral Bay Beach - 17 min walk - 1.5 km
  • Laourou Beach - 3 min drive - 1.9 km
  • Maa-Paliokastro Archaeological Site - 12 min drive - 2.7 km
  • Paphos Harbour - 17 min drive - 13.5 km

Getting around

  • Paphos (PFO-Paphos Intl.) - 38 min drive

Restaurants

  • ‪Ocean Basket - ‬7 min walk
  • ‪salathai - ‬8 min walk
  • ‪Second Cup - ‬12 min walk
  • ‪Santa Marina - ‬8 min walk
  • ‪Kleo's Cocktail Bar - ‬9 min walk

About this property

Kapetanios Aqua Resort

Some rates at Kapetanios Aqua Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Kapetanios Aqua Resort offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and a lazy river. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Kapetanios Aqua Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pegeia hotel.

  • 149 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Kapetanios Aqua Resort offers 149 air-conditioned accommodations with free newspapers and blackout curtains. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a bath with a rainfall showerhead. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aphrodite

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 March to 22 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 1.70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aquasol Holiday Water Park
Aquasol Holiday Water Park Pegeia
Aqua Sol Holiday Village Water Park-All Inclusive Pegeia
Aquasol Holiday Water Park Resort Pegeia
Aquasol Resort
Aquasol Water Park
Aqua Sol Holiday Village Resort Pegeia
Aqua Sol Holiday Village Resort
Aqua Sol Holiday Village Hotel Pegeia
Aqua Sol Holiday Village All Inclusive Pegeia
Aqua Sol Holiday Village Water Park-All Inclusive
Aqua Sol Holiday Village Hotel
Aqua Sol Holiday Village Water Park All-inclusive property
Aqua Sol Holiday Village Water Park Pegeia
Aqua Sol Holiday Village Water Park
Aqua Sol Holiday Village All Inclusive
Aquasol Holiday Water Park Resort
Aqua Sol Holiday Village Water Park All Inclusive
Aqua Sol Village Inclusive
Aqua Sol Holiday Village Water Park Hotel Pegeia
Aqua Sol Holiday Village Water Park Pegeia
Hotel Aqua Sol Holiday Village & Water Park Pegeia
Pegeia Aqua Sol Holiday Village & Water Park Hotel
Aqua Sol Holiday Village & Water Park Pegeia
Aqua Sol Holiday Village Water Park All Inclusive
Aqua Sol Holiday Village Water Park
Hotel Aqua Sol Holiday Village & Water Park
Aqua Sol Holiday Village
Aqua Sol Holiday Village All Inclusive
Aqua Sol Holiday Village Water Park Hotel
Aquasol Holiday Water Park Resort
Aqua Sol Village Water Park

Frequently asked questions

What is the cancellation policy at Kapetanios Aqua Resort?

Kapetanios Aqua Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kapetanios Aqua Resort?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at Kapetanios Aqua Resort on 28 June 2026 start from AU$254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kapetanios Aqua Resort?

Yep, Kapetanios Aqua Resort has a free self car park.

Are there any beaches close to Kapetanios Aqua Resort?

Yep, Kapetanios Aqua Resort is a short 17-minute walk from Coral Bay Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Kapetanios Aqua Resort?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Kapetanios Aqua Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Kapetanios Aqua Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Kapetanios Aqua Resort?

Kapetanios Aqua Resort features 2 outdoor pools, an indoor pool and a sauna.

What makes Kapetanios Aqua Resort a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kapetanios Aqua Resort.

Is Kapetanios Aqua Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Kapetanios Aqua Resort is a hit with families.

Does Kapetanios Aqua Resort serve breakfast?

Yeah, free continental brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Kapetanios Aqua Resort?

No, Kapetanios Aqua Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Kapetanios Aqua Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kapetanios Aqua Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kapetanios Aqua Resort?

No, pets are not allowed.

Kapetanios Aqua Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Danvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to go with family
Stayed 7 nights in May 2025
Verified

8/10 Good

Kestutis

Liked: Cleanliness, staff & service, amenities
Good aqua park,
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, nice location, good entertainment for all family members. Nice food.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great , amenities fantastic and our room so lovely
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kyriakos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere and positive vibe. Would definitely stay again.
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality food and range of options.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Marina

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Great way to relax with kids in all inclusive. The pool and waterpark is great. The staff are amazing The rooms can be a bit more maintained, we had some ants here and there Overall 8.5/10 🎉
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff was friendly and although the hotel was fully booked, it didn't feel too crowded.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for families. Clean. Nice water park. Not crowded.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Pools are awasome (although extra shades in the pool itself would be nice) .very clean and staff (british) was extremly nice. Kudos to the kids club staff. Food is british like. Missing local dishes
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect for families, quiet area, amenities within walking distance. The only disadvantage is lack of decent beach.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

nir

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for families. The pool areas are great and always clean. the lifeguards were great with my son when he got hurt. Everyone on the staff were incredibly friendly and helpful. The girls at reception helped us with everything we needed. Our flight got cancled and the reservation woman did everything she could to help us and extend our stay. The cook and bartender at the pool area were amazing. Always smiling. Just an overall amazing stay. Will definitely come back
Stayed 2 nights in Jun 2025
Verified

8/10 Good

THAER

Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Birgitte

Liked: Staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Good is all ok, we always found things we liked. It is fresh and ok presented. Restaurant Can be busy at times. A shame that the childrens entertainment every evening from 19.30 is right in the restaurant, when we where having dinner. Very disappointed with lack of sun-chair system or rules. All chairs are “reserved” with Towels from before 7 am. No chance of getting a spot for 4 people this way. The hotel should really consider rules or a system to help all guests. We loved Lazy River. All in all a nice place, nice and friendly staff.
Stayed 10 nights in Jul 2025
Verified

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities

A basic hotel that fails to meet many expectations

This is definitely not a four star hotel. It is a three star at best. The rooms are very basic and there is a severe ant problem throughout the whole hotel. “All inclusive” is not all inclusive, most of the included drinks are horrendous and most of the drinks you would enjoy are not included (if you can find a bar that is open). There was a member of check in staff who was exceptionally rude. Will not be rushing back.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel with nice pool area

Very nice hotel especially for families with small kids! Pool area is nice and clean, rooms are okay with comfortable bed. The interior design could have a update and few amenities could be added, for example we could have had some use for drying rack. The staff is incredibly polite and welcoming. Extra shout out to the best entertainment group we’ve experienced, they were very good with kids, the mini disco was the highlight of our holiday for sure. The fire show was also amazing!! Food was okay, but I think healthier choices should be added as well as more selection for vegetarians and pescatarians. Restaurant and lobby could be a little more atmospheric with warmer lights, table clothes for dinner etc.. all in all nice hotel!!!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kaushil

Liked: Cleanliness, staff & service, property conditions & facilities
Room balcony views can be improved by removing some trees that are in the way
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money! We stayed at this hotel five years ago, when it belonged to a different chain, and honestly didn’t like it back then. This time, we had no expectations — it was just convenient for our big group with lots of kids, and the price was affordable. The hotel is quite old, but clean and well maintained. The food was good: fresh, tasty, and with a pretty wide variety. The drinks were great too — which is very rare for a 4-star hotel in Cyprus! The water park was a lot of fun for the kids. And last but definitely not least — the staff were all super friendly and welcoming! We really appreciate that. Special thanks to Patty from the entertainment team — we love you, you’re the best! That was the most amazing aqua aerobics I’ve ever seen. You truly made our days ❤️
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here, the staff work very hard and are extremely friendly to all family members. The rooms were great, we had upgraded to sea view, we had a perfect location for all amenities. It’s on the beach front, it’s a pebbled beach as previously stated. The water park is great fun, plenty of sunbeds. All inclusive option sorted us, we all managed to find something to eat and never went hungry. Whilst there aren’t tons of options for evening meals, what is offered is well cooked and seasoned. The meze meal was fantastic, thoroughly enjoyed being offered this as part of the AI package. The daily snack bar is ‘heated to order’ by a one man band, he works hard but most definitely would benefit from some help/ or pre packing the food could work well, until then customer patience would go a long way.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service, amenities
The property itself is a decent aqua resort with its negative and positive points. We’ve been there several times before in summer time and it was good. Unfortunately in spring the outdoor water zones are cold due to the weather conditions , while indoor zone is cold as well due to the lack of management. Also tons of Moscitos inside the room, nothing was provided by the hotel to get rid of it. The food is decent , the facilities are 50/50 depending on what you want to see
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay as a family of 3. We had a one bed apartment and it had loads of space for us to relax in, with a huge super king bed and a bed in the living area. The pools and splash pad/water park are great, we had to bribe our 4 year old to stop swimming to explore outside of the hotel! Food was good for the price we paid. Lots of fresh fruit, and some lovely salads. Kids had friendly options each meal time too. The hotel is right next to the sea, with a rocky/shingle beach, lovely sea views. For those looking to explore, it's a 15-20 minute walk to the really family friendly Coral bay beach. There's a free shuttle bus to the zoo from just around the corner. And the 615 bus to/from Paphos (with an easy connection to the harbour bus) was smooth. The only down side is that the evening entertainment is outside and we could hear it in our apartment until about 10:30pm each night. Perhaps it would be quieter if you were in a block a little further from the main hotel complex.
Stayed 7 nights in May 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

FOUR STAR HOTEL? When? Why? How?

Firts time getting into the room, i had to take out a small lizart. All was looking good apart from missing pillows. Went to ask from the reception, but they told me that cleaning service was not available so i had to wait until morning. So had to sleep first night with no pillow. Following day i went again asking for extra pillows, and again at lunch time, but nothing. My husband then went to get some in the afternoon, and was not leaving the reception empty handed. One hour later he got them. And no, this is not the reason for the low score. Reasons are the kids crib having a folded blanket for mattress. Ants in the bathroom. Waiting 20 min for eggs in the morning. Running out of various items at breakfast. No orange juice, no water glasses or coffee cups - they had to bring paper cups at some point - NO COFFEE apart from plain black coffee with no milk - waiting 10 min for milk for kids corn flakes, breaded potatoes were reheated from previous day, waiting forever for someone to come and clean a table to be able and sit for breakfast, not having ANY TRASH BINS in the whole hotel in all areas, apart from a few which were just for recycling, no sufficient cleaning room service... Had the Clean my Room paper on my door handle from the morning i left the room, and until 19:00 when i went back, nobody cleaned it. Despite all of these though, and the hotel being HUGELY UNDERSTAFFED, a very big WELL DONE to the staff, which were doing their best to please their guests.
Stayed 3 nights in Jun 2024