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Melia Pattaya Hotel

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Melia Pattaya Hotel

3 restaurants, Thai cuisine
Property video
3 restaurants, Thai cuisine
3 restaurants, Thai cuisine
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
The current price is AU$153
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
370 Moo 9, Nongprue, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach
    ‪9 min walk‬
  • Place, Pattaya Beach Road
    ‪9 min walk‬
  • Place, Central Pattaya
    ‪12 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level, Suite, 1 Bedroom

View from room

The Level, Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 61 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (The Level (2+1))

View from room

Suite, 1 Bedroom (The Level (2+1))

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 61 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (The Level (2+2))

View from room

Suite, 2 Bedrooms (The Level (2+2))

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Suite, 2 Bedrooms

View from room

The Level, Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Presidential Suite

View from room

The Level Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 125 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Presidential Suite (2+3)

View from room

The Level Presidential Suite (2+3)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 125 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Premium Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

The Level, Premium Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

View from room

Family Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2+1)

View from room

Family Room, Connecting Rooms (2+1)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Suite, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

The Level, Suite, Connecting Rooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 88 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Suite, Connecting Rooms (2+3)

Premium bedding, down duvets, minibar, in-room safe

The Level, Suite, Connecting Rooms (2+3)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 88 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Connecting Room (2+4)

View from room

Family Connecting Room (2+4)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 58 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (2+1)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level, Suite, Connecting Rooms (2+4)

Premium bedding, down duvets, minibar, in-room safe

The Level, Suite, Connecting Rooms (2+4)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 88 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2+1)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite, 2 Bedrooms (The Level (2+3))

View from room

Suite, 2 Bedrooms (The Level (2+3))

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Premium Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

The Level Premium Sea View (2+1)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room Sea View (2+1)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the area

Pattaya

A luxury stay in the heart of Pattaya awaits you at Melia Pattaya Hotel. Within just a 10-minute stroll, you'll find popular attractions like Pattaya Beach and Pattaya Beach Road. Highlights at this family-friendly hotel include 3 restaurants, an outdoor swimming pool and free self-parking. .A day of pampering can include Thai massages, body wraps and aromatherapy. The restaurant, Sanehh Sarae, serves Thai cuisine. Lula Beach Bar is the hotel's own cocktail bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. Business amenities include 5 meeting rooms, a conference centre, and coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of a free beach shuttle. .Within a 15-minute walk of this 5-property class Central Pattaya hotel, attractions include Central Pattaya and Terminal 21 Pattaya.

What's nearby

  • Pattaya Beach - 9 min walk - 0.8 km
  • Pattaya Beach Road - 9 min walk - 0.8 km
  • Central Pattaya - 12 min walk - 1.1 km
  • Soi Buakhao - 12 min walk - 1.1 km
  • Terminal 21 Pattaya - 17 min walk - 1.5 km

Getting around

  • Pattaya Station - 12 min drive
  • Suvarnabhumi International Airport (BKK) - 93 min drive

Restaurants

  • ‪Soi 6 Corner Bar - ‬3 min walk
  • ‪Огурец - ‬2 min walk
  • ‪Love Missile Soi 6 - ‬3 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Tropical Bert's - ‬2 min walk

About this property

Melia Pattaya Hotel

Luxury hotel with 3 restaurants and 24-hour fitness centre
Melia Pattaya Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 5 meeting rooms and coworking spaces. A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury Melia Pattaya Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 234 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2025
  • Kid's club (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Melia Pattaya Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 65-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 800 for adults and THB 400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chon Lounge
  • DEN
  • Lula Beach Bar
  • Sanehh Sarae
  • YiTong Chinese Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Games
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2025
  • Designated smoking areas
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melia Pattaya Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Airport shuttle fee: THB 3500 per vehicle (maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Pattaya
Melia Pattaya Hotel Hotel
Melia Pattaya Hotel Pattaya
Melia Pattaya Hotel Hotel Pattaya

Frequently asked questions

Is parking available at Melia Pattaya Hotel?

Yep, Melia Pattaya Hotel has a free self car park.

How much does it cost to stay at Melia Pattaya Hotel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Melia Pattaya Hotel on 22 Dec 2025 start from AU$153.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Melia Pattaya Hotel?

Yep, Melia Pattaya Hotel is a short 6-minute walk from Pattaya Beach.

Is there a spa on site at Melia Pattaya Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and body treatments, as well as Thai massages.

Does Melia Pattaya Hotel have a pool?

Melia Pattaya Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Melia Pattaya Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Melia Pattaya Hotel.

Is Melia Pattaya Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Melia Pattaya Hotel is a hit with families.

Does Melia Pattaya Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Melia Pattaya Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Melia Pattaya Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Pattaya Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Pattaya Hotel?

No, pets and service animals are not allowed.

Melia Pattaya Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 86 reviews
Rating 8 - Good. 10 out of 86 reviews
Rating 6 - Okay. 1 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando, Key Biscayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locationn
Stayed 3 nights in Jul 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience from check-in to check-out. Every staff member was friendly and professional. We’ll be booking again on our next trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

FRANCISCO

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most fabulous hotel. I have never stayed anywhere that was so impressive in every respect. The detail - like the man whose role is to flag traffic at the pedestrian crossing to enable safe crossing, or the porter that discretely removed his shoes before coming in to my room or the door men who rush to open door then salute it’s all just amazing. The internal design detail, beautiful rooms, the innovative layout, eating points, service at breakfast, quality of the food. the willingness of the staff, attentiveness. I could go on!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Wai chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, new hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr empfehlenswert

Schönes Hotel mit ausgesprochen freundlichen und kompetenten Mitarbeitenden. Neues Hotel an guter Lage.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rakesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little gem, nestled just behind the beach road. Newly opened, few minor teething issues customer service wise, however well addressed by experienced leadership. This place will get better as it blends staff culture with local culture, i would highly recommended, bit of class in Pattaya.
Stayed 5 nights in Apr 2025

4/10 Poor

Winston

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Vacation buster

It's a beautiful property. However, just beneath staff's bright reception is an establishment that desperately needs managerial improvement or overhaul. For the property I would have rated it a 5 - nice rooms, blue/white coastal design. This dropped down to 1 because of the quality and service - it was a cascade. Most apparently: I ate with a friend at the Den Japanese restaurant on the first floor. The food (Yakitori) arrived cold and when we asked to heat it up, the chef literally blowtorched it (i.e. charred on the outside cold on the inside.) Also, very long waiting time for food even though not crowded. They gave us 30% off the bill since the food was so bad. I didn't finish the meal because usually when it's that bad at service, there's also sketchy in the kitchen. This was good judgement because within an hour I literally vomitted all the food up on the street. Must've been bad pork or fish (from the sushi). Ruined my last night in Pattaya. I'd rather be out partying but instead I'm stuck in bed with a sore stomach writing this stupid review. I've lived in Thailand for 8 years and this has never happened to me. Worst Japanese restaurant I've encountered in Thailand, and I've been to many, many Japanese restaurants here. Astounding that it's in an upscale hotel (including upscale prices.) That's when the cracks in quality became apparent. Got back to the room on the same night and there was no room cleaning all day, all the water was depleted with no replacement, whic
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest Hotel in Thailand. Greatest breakfast, incredible staff. I will return.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was a bit disappointing

I was very satisfied with the excellent facilities and service. The only disappointment was the breakfast, the hot dishes were cold and not very tasty. For example, rice, porridge, curry, rice, miso soup, etc. I would like to come back next time to eat hot dishes.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tatenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, modern, and new hotel. Very nice! Will definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience I have had In Thailand. The breakfast is world class.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Staff accommodating and pleasant. Very central location. Rooms and amenities excellent. Beds are very comfortable. Wifi reliable and fast. Breakfast options excellent. Very central and walkable. New hotel only recently opened.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Logan, Lakewood Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect💕
Stayed 3 nights in Apr 2025

10/10 Excellent

Cameron

Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent treatment by friendly and efficient staff. Beautiful decor and finishes. Breakfast delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lefteris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic- especially Dave who was very helpful Excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

Shrey Ajaykumar

Stayed 3 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Njål Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025