2/10 Terrible
Donna
1 Apr 2025
Many issues
Sadly, our stay wasn't great. Many amenities were out of order: water slide, lobby beverage dispenser, juice and water dispensers in breakfast room. These did not affect our stay but it seemed a symptom of the hotel's condition. Our room, on first appearance seemed fine. My concerns about a wall of windows overlooking the pool area were not unfounded: noise was significant but felt sleeping wouldn't be affected as pool closed at 10pm. The room was stuffy and hot though, so opted to turn A/C on. What a mistake! Very loud and due to a weird malfunction of the remote WAS UNABLE TO TURN IT OFF! Earlier the front desk clerk had been unable to understand my problem with the television so decided it would be little use to call for help. No sleep all night. Morning had us moved to another room and a discount applied which was gratefully accepted. This hotel needs some TLC to restore it to a problem free stay.
Donna
Stayed 2 nights in Mar 2025