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Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Residence Inn Jackson

Lobby lounge
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$159
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Jackson

At Residence Inn Jackson, you'll be 5.1 km (3.1 mi) from West Tennessee Healthcare Sportsplex and 5.3 km (3.3 mi) from Jackson Tennis Center. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 8:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Jackson hotel include Music Highway Crossroads and Old Hickory Mall.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
  • The Ballpark at Jackson - 4 min drive - 5.9 km
  • Old Hickory Mall - 5 min drive - 7.4 km
  • Casey Jones Village - 5 min drive - 8.4 km
  • Union University - 5 min drive - 8.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Suburban hotel with free breakfast and 24-hour fitness centre
Residence Inn Jackson offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at Residence Inn Jackson?

Residence Inn Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Jackson?

As of 13 Jan 2026, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on 8 Feb 2026 start from AU$159.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Jackson?

Yep, Residence Inn Jackson has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Residence Inn Jackson have a pool?

Residence Inn Jackson has an indoor pool. The pool is open 8:00 AM to 11 PM.

Does Residence Inn Jackson serve breakfast?

Sure does, complimentary full brekkie is on offer daily from 6:00 AM to 8:00 AM.

Is there a free airport shuttle available at Residence Inn Jackson?

No, Residence Inn Jackson does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Jackson?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Residence Inn Jackson?

Cats and dogs are welcome at Residence Inn Jackson, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 633 reviews
Rating 8 - Good. 108 out of 633 reviews
Rating 6 - Okay. 59 out of 633 reviews
Rating 4 - Poor. 25 out of 633 reviews
Rating 2 - Terrible. 51 out of 633 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and the breakfast buffet great with healthy options. The one negative was that our bed was soft and lumpy. Very hard to get a good sleep. Mattresses need replaced.
Stayed 1 night in Oct 2025

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

was once really nice

The tiles on floor were not attached, room smelled like mold, bathroom vent had cardboard blocking fan so it wouldn't let odors or humidity out. Upon arriving they said they didn't have the right room and that they had secured 2 rooms instead but since I was with younger children I couldn't put them in their own room so we had to improvise. They said no one could get in touch as they didn't have my contact info but I am a hotels.com member and they could have reached out instead of waiting till I checked in to tell me of an issue. breakfast was good though.
Stayed 1 night in Oct 2025

8/10 Good

Tadarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2025

10/10 Excellent

Nikindra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio rooms are amazing the saff was very helpful and respectful the hot tub was nice and the pool are both inside im love this hotel and it is reasonable
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Plenty of parking. Good breakfast. Friendly staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Chris

Travelled with family
Liked: Cleanliness, staff & service
Parking was ok. Room smelled like someone smoked in it. I was looking everywhere for one of my daughter's toys she got for her birthday and found it in the couch right after I found a half smoked cigar. Keep in mind, this was a couch that folded out to a bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, and helpful. Room was clean. Loved the kitchen area. Will stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 2 nights in Sep 2025

2/10 Terrible

LOTASHIA

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Cayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy checkin. Great room. Great water pressure in the shower. Just about a 6 minute drive to anything. Great night stay.
Stayed 1 night in Sep 2025

6/10 Okay

Terrence

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
There is no ice in the hotel. You can make ice in your freezer but it makes it super slow. The beds were uncomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Stevie

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Clean room, ok staff great parking quiet area
Stayed 2 nights in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, friendly, and efficient front desk staff. The room was great no problems. One problem with the facility in general is that we have a big party of people down below in the patio campfire area that we allowed until past 11 PM. If we stay there again, and we will request to be on the other side of the building.
Stayed 1 night in Sep 2025

10/10 Excellent

Danna

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get into off the interstate, friendly staff, reasonably priced
Stayed 1 night in Sep 2025

6/10 Okay

Tomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
But the staff was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Markel

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent!
Stayed 1 night in Sep 2025

6/10 Okay

Kerrington

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great customer service , room smelled

The room had an ethnic food odor. It made my partner very sick for the entire night.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Great!

Rooms great. Kitchen very nice, and Ice maker in Frig a great bonus. Breakfast great. Will be returning end of September, and will be using in the future when in the area.
Stayed 1 night in Sep 2025