10/10 Excellent
Britt
Travelled with family
24 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being right on the crystal waters of Toby Creek. The Riverbend units are beautiful. They're rustic and luxurious at the same time. Our kids loved their twin beds and large TV. They liked telling us we couldn't use their private bathroom.
We enjoyed playing games we borrowed from the Embarc lounge by the fire and sneaking off to the nearby hot tub for an evening soak. The hot tub nearby these units has change rooms onsite, so there's no frozen walk back to your unit. There are plenty of hot tubs throughout Panorama, and we loved these ones best.
A HUGE SHOUT OUT TO THE HOUSEKEEPING STAFF! The housekeeping staff obviously care a great deal about their work. Every drawer was immaculate. They made little folds in the paper towel to make it crisp and clean. They signed a little note for us, and our youngest daughter drew a little picture back to them to say thank you. We appreciated their attention to detail. Every staff member in Panorama, but especially the Embarc staff, were lovely.
We went in shoulder season, which we've done before, but I guess we were a little bit later than we normally are. The restaurants and cafes were closed to gear up for winter. One coffee shop was open in the Approach Hotel. This was okay for us because our intention was always to rest in our unit by the creek. It may be good to know for others. If you are looking to access the restaurants, check the Panorama website to see when they're open for your stay.
Britt
Stayed 2 nights in Oct 2025