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Mercure Pangkalan BUN

3.5 star property
Family-friendly hotel with 2 restaurants, near Istana Pangeran Mangkubumi

Photo gallery for Mercure Pangkalan BUN

2 bars/lounges, lobby lounge
Exterior
Exterior
2 outdoor pools
Children’s play area – outdoor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$68
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113
  • Place, Pangkalan Bun Park
    ‪11 min walk‬
  • Place, Istana Kuning
    ‪11 min walk‬
  • Place, Istana Pangeran Mangkubumi
    ‪11 min walk‬
  • Airport, Pangkalanbuun (PKN-Iskander)
    ‪20 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • 63 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Superior)

Premium Room, 1 Double Bed (Superior)

Premium Room, 1 Double Bed (Superior)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Superior)

Premium Room, 2 Single Beds (Superior)

Premium Room, 2 Single Beds (Superior)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 93 sq m
  • Sleeps 6
  • 1 King Bed

About the area

Pangkalan Bun

A family-friendly stay in Pangkalan Bun awaits you at Mercure Pangkalan BUN. Within just a 15-minute stroll, you'll find Istana Pangeran Mangkubumi and Pangkalan Bun Park. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. MALINING is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free valet parking. .With a stay at this 3.5-property class Pangkalan Bun hotel, you'll be 1.6 km (1 mi) from Pasar Indra Kencana and 3.1 km (1.9 mi) from West Kotawaringin Regency Office.

What's nearby

  • Pangkalan Bun Park - 11 min walk - 1.0 km
  • Istana Kuning - 11 min walk - 1.0 km
  • Istana Pangeran Mangkubumi - 11 min walk - 1.0 km
  • Pasar Indra Kencana - 19 min walk - 1.6 km
  • West Kotawaringin Regency Office - 5 min drive - 4.3 km

Getting around

  • Pangkalanbuun (PKN-Iskander) - 18 min drive

Restaurants

  • ‪Rumah Bakar Semangat 47 - ‬8 min walk
  • ‪Mie Jawa - ‬4 min walk
  • ‪Nasi Kuning Ma' Haji - ‬7 min walk
  • ‪Simpang Empat Pasar Baru - ‬6 min walk
  • ‪Warung Makan MELATI - ‬14 min walk

About this property

Mercure Pangkalan BUN

Family-friendly hotel with 2 restaurants, near Istana Pangeran Mangkubumi
Mercure Pangkalan BUN offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

The family-friendly Mercure Pangkalan BUN also features a terrace, concierge services, and laundry facilities. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Pangkalan Bun hotel.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2021
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Mercure Pangkalan BUN offers 150 air-conditioned accommodations with minibars and a safe. 50-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Pangkalan Bun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Lobby sitting area
Arsela Hotel Pangkalan Bun
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 70 reviews
The price is AU$37
includes taxes & fees
17 Feb - 18 Feb
Arsela Hotel Pangkalan Bun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • DANUM POOLBAR
  • KELAKAI RESTAURANT
  • MALINING
  • PALAPAS ROOFTOP

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Pangkalan BUN

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 per person
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Pangkalan BUN Hotel
Mercure Pangkalan BUN Pangkalan Bun
Mercure Pangkalan BUN Hotel Pangkalan Bun

Frequently asked questions

What is the cancellation policy at Mercure Pangkalan BUN?

Mercure Pangkalan BUN offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Pangkalan BUN?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Pangkalan BUN on 22 Feb 2026 start from AU$67.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Pangkalan BUN?

Yep, Mercure Pangkalan BUN has a free self car park and free valet parking.

Are there any beaches close to Mercure Pangkalan BUN?

The closest beach to Mercure Pangkalan BUN is Kubu Beach (21.6 km).

Is there a spa on site at Mercure Pangkalan BUN?

Yep, there is an onsite spa at Mercure Pangkalan BUN. You'll enjoy services like massages.

Does Mercure Pangkalan BUN have a pool?

Mercure Pangkalan BUN has 2 outdoor swimming pools and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Mercure Pangkalan BUN?

Mercure Pangkalan BUN features 2 outdoor pools, a full-service spa and 2 restaurants.

Is Mercure Pangkalan BUN family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Mercure Pangkalan BUN is a hit with families.

Does Mercure Pangkalan BUN serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Pangkalan BUN?

No, Mercure Pangkalan BUN does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Pangkalan BUN?

Yep, Mercure Pangkalan BUN has 2 restaurants.

What time are check-in & check-out at Mercure Pangkalan BUN?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Pangkalan BUN?

No, pets and service animals are not allowed.

Mercure Pangkalan BUN Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Damien

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with poor service

The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.
Stayed 1 night in Sep 2025

10/10 Excellent

Mei You

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms , super clean and lovely staff that helped us so much with everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Stayed 1 night in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Stayed 1 night in Mar 2025

8/10 Good

Florence

Stayed 1 night in Mar 2025

10/10 Excellent

Lucille R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant personal were top notch
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Loved the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024

4/10 Poor

Manou

Travelled with family
Disliked: Staff & service, property conditions & facilities
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Soo Chee

Stayed 9 nights in Oct 2025

10/10 Excellent

Euicheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが非常に親切でした♪
Stayed 1 night in Oct 2025

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel after the jungle
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

Santi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, nahe zu ein paar einfachen Warungs und dem Ort. Irgendwie ist das Hotel zu groß für diese Gegend dimensioniert, aber sehr komfortabel dort zu wohnen. Vielfältiges Frühstücksbüffet und hübscher Pool, schöne Zimmer. Der Übernachtungspreis inkl. Frühstück war sehr günstig, gutes Preis/Leistungsverhältnis, allerdings muss für early check-in extra bezahlt werden. Nach kleiner Diskussion musste unser 10 jähriger Sohn nichts fürs Frühstücksbüffet bezahlen. Alles bestens, würden gern wieder dort wohnen. Würden wieder hier übernachten.
Stayed 1 night in Jul 2024