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The Westin Playa Bonita Panama

Property class: 5 and above

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
View from property
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
The current price is AU$308
includes taxes & fees
9 May - 10 May

Explore the area

View map
Km 6 Road to Veracruz, Veracruz, Panama
  • Place, Veracruz Beach
    ‪6 min drive‬
  • Place, Bridge of the Americas
    ‪14 min drive‬
  • Place, Albrook Shopping Mall
    ‪20 min drive‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (View)

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(49 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (View)

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.4 out of 10
Very good
(27 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living area

Presidential Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (View)

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds (View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Veracruz Beach - 6 min drive - 3.9 km
  • Bridge of the Americas - 14 min drive - 9.9 km
  • Metropolitan Cathedral of Panama - 19 min drive - 13.5 km
  • Albrook Shopping Mall - 20 min drive - 14.1 km
  • Amador Causeway - 21 min drive - 13.8 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Barefoot Grill - ‬18 min walk
  • Tierra y Fuego
  • ‪Seaside Grill - ‬18 min walk
  • ‪Portofino - ‬18 min walk

About this property

The Westin Playa Bonita Panama

Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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  • Breakfast included
  • All-inclusive
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3.8 out of 5, Good, 1,002 reviews
The price is AU$409
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 25 to 35 for adults and PAB 15 to 25 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita
Panama Westin Playa Bonita
Playa Bonita Westin
Westin Bonita
Westin Bonita Panama
Westin Bonita Playa Panama
Westin Playa Bonita
Westin Playa Bonita Hotel
Westin Playa Bonita Hotel Panama
Westin Playa Bonita Panama
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Westin Playa Bonita Panama Hotel
The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 9 May 2026 start from AU$308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Farfan Beach (3.8 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Playa Bonita Panama Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Stayed 7 nights in Jan 2026

10/10 Excellent

Karen, West Des Moines

Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal - the resort, the staff, the food, the drinks and the view. Thx for the Panamanian hospitality!
Stayed 7 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view was beautiful the rolms were clean pools were nice the hosts were nice overall an excellent place to stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jan 2026

6/10 Okay

Wayne

Liked: Staff & service
There was no free breakfast. The buffet was the same every day. Only one pool bar open so you were always standing in line for a drink. A minimum $25.00 to go anywhere in a taxi and if you stayed out past 2:00pm it took hours to get back to the hotel.
Stayed 11 nights in Jan 2026

6/10 Okay

John M

Stayed 6 nights in Jan 2026

10/10 Excellent

Gema

Stayed 5 nights in Jan 2026

10/10 Excellent

Yuk Yin

Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Stayed 7 nights in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Jan 2026

6/10 Okay

Stacey, Rancho Cucamonga

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
When calling the hotel, we were placed on hold several times with no assistance. $60 for the calls. Unanswered requests for assistance from staff on multiple occasions to assist with issues in the unit like slow-to-drain tub and shower, and stuck privacy door. We had 2 club suites and while the rooms were spacious and clean, there were no privacy curtains in the living area, and with the privacy doors being stuck open, we had no way to block the the morning light from the bedroom. Also had an issue with service poolside due to not having all-inclusive status. We had a credit card on file for our incidentals and restaurant service, but were told we needed to provide a credit card because they didn’t know how to access the credit card on file. We verified at the front desk that our credit card was on file, but it was a hit or miss if it could be accessed for purchases, so I had to carry a credit card at all times. The club access was satisfactory. There was a decent breakfast buffet, but only snacks at lunch time. Dinner in the club, or happy hour, was confusing. The posting on the door of the club states children have to be 12 to access the club during happy hour, but at the reception desk, it states 16. Our daughters are 10 so they were not allowed to enter, but when we went to the club for happy hour the following day, there were at least 4 kids under 5 in the club on the patio area. There was a lot of inconsistency throughout our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a beautiful spot with a gorgeous of the ocean. The water recedes in the day but don’t worry it comes back by the morning. The food is good - good variety. One thing I will point out. Bring your insect repellant. There are microscopic insects (mosquitoes) that come out from 6pm-6am that you will not see or feel when they bite you until the next day when you start to itch the bites. After bite is also a must. Other than that we had the best time!
Stayed 7 nights in Dec 2025

2/10 Terrible

Gregory Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Just stupid prices, making the experience unpleasant.
Stayed 6 nights in Dec 2025

6/10 Okay

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. However, the sand flies or noseeums, whatever they are, were brutal. I suggest ripping out that grass around the pool area. Bug sprays was zero help. Otherwise I would give 5 stars.
Stayed 3 nights in Jan 2026

8/10 Good

Sydni

Stayed 1 night in Jan 2026

4/10 Poor

Irving

Stayed 6 nights in Jan 2026

10/10 Excellent

Katya Militza Lopez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing view of the ocean. Good food, comfortable rooms. Close to the city and easy transportation to the airport. It would be nice to have OTC medicines at the convenience store inside the resort in case of an emergency.
Stayed 4 nights in Jan 2026

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Staff, rooms, and food were excellent. We didn't fo the all inclusive option but every restaurant we tried was delicious. My 2 favorites were asiana and star fish🤔 i believe was the name of the latter; they were frying whole red snapper that was fabulous. Spa was nice also. The spa offerings have different prices for pressure so that was telling. They squeezed us in for a couples massage that was really a rub down with oil. I wasn't surprised by that given the menu. They were still a great staff and experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Ali W

Liked: Cleanliness, amenities
Disliked: Staff & service
Remarkable facility but greatly underutilized and understaffed. Service is very slow.
Stayed 6 nights in Dec 2025

8/10 Good

Gordon, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was cut short by 5 days due to WestJet flight issues but Amanda the Front desk manager was empathetic and tried to make our remaining stay as relaxing and as welcoming as possible. There was a good selection of restaurants (the steak was our favourite) and the bar and entertainment good. The gym facilities good also. The lack of umbrellas to provide shade is a definite improvement needed and it would be better if the sun loungers could extend all the way back so you can lie in front. The tours were good too. The beach was fantastic for seeing wildlife and we saw Iguanas and Sloths on the actually resort which was a delight.
Stayed 12 nights in Dec 2025

10/10 Excellent

Ayane

Stayed 7 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good for young family, close enough to airport
Stayed 5 nights in Dec 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Responsive staff, we had issues with the toilet and the staff responded quickly. The grounds are well kept and the in room amenities are current.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lori Ann, Smithtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was spectacular! Nice big clean room with a deep tub! Beautiful hotel. Nice staff.
Stayed 9 nights in Dec 2025