See all properties
Save

Tzam Poc Resort

3.0 star property

Photo gallery for Tzam Poc Resort

Luxury Room, 1 King Bed, Non Smoking, Lake View | Terrace/patio
Superior Suite, 1 King Bed, Non Smoking, Lake View | Room amenity
Exterior
Garden
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$391
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪13 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪96 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

  • Lake view
  • 350 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Santa Catarina Palopo

Tzam Poc Resort places you steps from Lake Atitlán and within a 15-minute stroll of Pintando Santa Catarina Palopó. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free full breakfast is available daily between 7 AM and 9:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3-property class Santa Catarina Palopo hotel include Santa Catarina Palopo Church and Church of Saint Francis.

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Panajachel Municipal Market - 13 min drive - 5.3 km
  • Church of Saint Francis - 13 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪The Panajachel Center - ‬6 min drive

About this property

Tzam Poc Resort

Tzam Poc Resort offers its guests an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Tzam Poc Resort. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Mediterranean Santa Catarina Palopo hotel.

  • 6 guestrooms or units
  • Built in 1995
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Tzam Poc Resort offers 6 accommodations with a hairdryer and free toiletries. 46-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
Sababa resort
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 178 reviews
The price is AU$223
includes taxes & fees
8 Apr - 9 Apr
Sababa resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tzam Poc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

Is parking available at Tzam Poc Resort?

Yep, Tzam Poc Resort has a free self car park, free valet parking and free extended parking.

How much does it cost to stay at Tzam Poc Resort?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Tzam Poc Resort on 12 Apr 2026 start from AU$391, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tzam Poc Resort have a pool?

Tzam Poc Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Tzam Poc Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Tzam Poc Resort.

Does Tzam Poc Resort serve breakfast?

Yep, complimentary full breakfast is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tzam Poc Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Tzam Poc Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tzam Poc Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tzam Poc Resort?

No, pets and service animals are not allowed.

Tzam Poc Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The mattress was really hard, one of the most uncomfortable mattress i have ever encountered in my lifetime. The view was nice from my room and the hotel has a beautiful aesthetic. The staff is nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical.
Stayed 1 night in Nov 2025

10/10 Excellent

Levita

Stayed 1 night in Oct 2025

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful views and the pool is the main attraction
Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio excelente

Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Stayed 2 nights in Jul 2025

6/10 Okay

jenny

Stayed 1 night in Jun 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful! I
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Mardoqueo

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gia, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind! Beautiful property. Very helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Fernando Javier

Stayed 1 night in May 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022

2/10 Terrible

Andres

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
Stayed 3 nights in Feb 2019

10/10 Excellent

Kamilah, Calgary, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel I have ever been to in my whole life
Stayed 1 night in Aug 2018