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Hotel Santa Maria

Property class: 2.5

Photo gallery for Hotel Santa Maria

A multi-story building with a yellow facade, balconies with potted plants, and a reception area.
A hallway with yellow walls, a tiled floor, and a staircase with a metal railing. There are doors, a fire extinguisher, and a potted plant.
A hotel room with three beds, each with different colored bedding. There are two bedside tables, a door, and a wall-mounted TV.
A living room with a sofa, armchairs, a coffee table, and a decorative vase with flowers.
A hallway with a polished floor, arched doorways, and a central light fixture.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$111
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
2da. Avenida 1-02 Zona 2, Calle Rancho Grande, Panajachel, Solola
  • Place, Church of Saint Francis
    ‪5 min walk‬
  • Place, Panajachel Municipal Market
    ‪5 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪10 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

A bed with white and red bedding, a nightstand, a wooden door, a chair, and a small table.

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Two single beds with wooden headboards, a television mounted on the wall, and a window with curtains.

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

A hotel room with three beds, each with different colored bedding. There are two bedside tables, a door, and a wall-mounted TV.

Triple Room

  • Sleeps 5
  • 2 Double Beds, 1 Single Bed and 1 Large Single Bed

About the area

Panajachel

At Hotel Santa Maria you'll be within a short 5-minute stroll of Church of Saint Francis and Panajachel Municipal Market. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find tour/ticket assistance and a banquet hall. There's also the convenience of free self parking. .With a stay at this Panajachel hotel, you'll be 1.1 km (0.7 mi) from Lake Atitlán.

What's nearby

  • Church of Saint Francis - 5 min walk - 0.4 km
  • Panajachel Municipal Market - 5 min walk - 0.5 km
  • La Galeria - 8 min walk - 0.7 km
  • Casa Cakchiquel Arts Center - 10 min walk - 0.9 km
  • Lake Atitlán - 16 min walk - 1.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 177 min drive

Restaurants

  • ‪Atlantis - ‬5 min walk
  • ‪El Roof - ‬5 min walk
  • ‪Nativo Cafe - ‬6 min walk
  • ‪Guajimbos - ‬8 min walk
  • ‪Humaya - ‬8 min walk

About this property

Hotel Santa Maria

As a guest of Hotel Santa Maria, you'll find a terrace and tour/ticket assistance. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • 1 conference room
Hotel Santa Maria offers 15 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 33 reviews
The price is AU$65
includes taxes & fees
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 185.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 185.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

Property is also known as

Hotel Santa Maria Panajachel
Santa Maria Panajachel
Hotel Santa Maria Hotel
Hotel Santa Maria Panajachel
Hotel Santa Maria Hotel Panajachel

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria?

Hotel Santa Maria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria on 18 Oct 2026 start from AU$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria?

Yep, Hotel Santa Maria has a free self car park.

Is there a free airport shuttle available at Hotel Santa Maria?

No, Hotel Santa Maria does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Santa Maria?

No, pets are not allowed.

Hotel Santa Maria Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Maria

We (my wife our niece and her husband) pulled into the parking lot at the front of the hotel and checked in, apart from an initial confusion over the price between C dollars and Quetzals (my fault) all was good. We ordered food through the presented menu and dined in our room. Good service all round.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

When we arrived they said there no reservation even when we already paid
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I ever had a dirty place with mold all over the place I wouldn’t recommend that to my dog
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Not what was expected
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Lekkere grote kamer en goede douche. Personeel vond ik redelijk aardig, maar ook niet meer dan dat. De eerste nacht had ik wel heel veel last van geluidsoverlast van andere gasten. Daar werd niks van gezegd, want het ging uren door. Dat vond ik heel slecht.
Stayed 2 nights in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness