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Hotel Encuentro del Viajero

Property class: 2

Photo gallery for Hotel Encuentro del Viajero

Hallway
Reception
Basic Double Room, Multiple Beds
Property amenity
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
Calle Principal Callejon Santa Elena, Zona 2, Panajachel, Solola, 07010
  • Place, Panajachel Municipal Market
    ‪6 min walk‬
  • Place, Church of Saint Francis
    ‪8 min walk‬
  • Place, Lake Atitlán
    ‪14 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪107 min drive‬

Room options

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds
  • Free Wi-Fi

About the area

Panajachel

At Hotel Encuentro del Viajero you'll be within just a 10-minute stroll of Lake Atitlán and Church of Saint Francis. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find laundry facilities, a microwave in a common area and a fridge in a common area. There's also motorbike parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Panajachel hotel include Casa Cakchiquel Arts Center and Panajachel Municipal Market.

What's nearby

  • Panajachel Municipal Market - 6 min walk - 0.6 km
  • Church of Saint Francis - 8 min walk - 0.7 km
  • Casa Cakchiquel Arts Center - 8 min walk - 0.7 km
  • La Galeria - 10 min walk - 0.9 km
  • Lake Atitlán - 14 min walk - 1.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪El Roof - ‬1 min walk
  • ‪Guajimbos - ‬4 min walk
  • ‪Atlantis - ‬1 min walk
  • ‪Crossroads Caffee - ‬3 min walk
  • ‪Circus Bar - ‬2 min walk

About this property

Hotel Encuentro del Viajero

Hotel Encuentro del Viajero offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Encuentro del Viajero also features laundry facilities, dry cleaning/laundry services, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Panajachel hotel.

  • 8 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Hotel Encuentro del Viajero offers 8 accommodations with shared/communal kitchens and free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Encuentro del Viajero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 900 per vehicle (one-way)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Encuentro Viajero Panajachel
Hotel Encuentro Viajero
Encuentro Viajero Panajachel
Encuentro Viajero
Hotel Encuentro Del Viajero Panajachel
Encuentro Viajero Panajachel
Hotel Encuentro del Viajero Hotel
Hotel Encuentro del Viajero Panajachel
Hotel Encuentro del Viajero Hotel Panajachel

Frequently asked questions

What is the cancellation policy at Hotel Encuentro del Viajero?

Hotel Encuentro del Viajero offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Encuentro del Viajero?

Yep, but only for motorcycles.

Is there a free airport shuttle available at Hotel Encuentro del Viajero?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Encuentro del Viajero?

Check-in begins at 11:30 AM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Encuentro del Viajero?

No, pets and service animals are not allowed.

Hotel Encuentro del Viajero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,cheap,Clean place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a very nice area it’s really close to everything, restaurants, the lake, shopping, bars
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion is perfect close to everything the staff so friendly especially soyla
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was perfect, with many great restaurants and shops within walking distance. I was able to easily explore the city without needing to take public transportation
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
People were great. Close to everything.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hostel

The bedroom was a good size, clean, geographically good location and had friendly staff. Unfortunately the hostel was not far from a bar that was pumping music till late. However the room had a new tv thay could connect to Netflix, youtube etc
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

emmanuelle

Liked: Cleanliness, staff & service, room comfort
Si the place is very clean but it’s far from glamorous Very well located but my only issue was the paper thin walls Someone’s phone was ringing in their room and it woken me up as it felt it was in my room So if you are young or on a budget . I would recommend it If comfort and luxury is important then skip it
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guatemalan decor and ambience was nice. Location was good but the access was poor. No on-site parking, as the hotel is down a narrow alley. Had to pay extra for parking. Also, even though they accepted credit cards, they wanted a 7% surcharge! Nowhere else in Guatemala have I experienced this.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé tout près du centre-ville . Le personnels est serviables et accueillants.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, près du centre des activités, du marché et des restos. Personnels sympathiques et avenants.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quite loud all the time, whether it be other guests or the family living there.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Cheap hotel room is like a cell. Night time under a light bulb
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

everything we needed

The location was great as we stayed just in the neighbour behind the tourist bus stop. great balcony and great little convenience store across the hostel with super cheap local prices.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno, bonito y barato.

Buen hotel, sencillo pero suficiente. Limpio y en general en buen estado, en un callejon, por lo que es tranquilo, pero cerca de la calle principal y de la calle Santander (donde estan todos los bares y restaurantes).
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Jackson P

Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

John

Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Miwako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Heather

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Michel

Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024