See all properties
Save

Hotel Casa Palopó - Relais & Chateaux

Property class: 4

Photo gallery for Hotel Casa Palopó - Relais & Chateaux

A patio with a round table and chairs, a view of a mountain and a lake.
Creator video - submitted by Elena Taber
A infinity pool with a view of a mountain range and a body of water.
A bedroom with a large bed, a nightstand, a lamp, and a view of the sea and mountains.
A view of a coastal area with a building labeled "Casa Palopo" and a sign for "Reclais & Chateaux."

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$827
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪2 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪122 min drive‬

Room options

View all photos for Deluxe Room (San Marcos)

A bedroom with a wooden bed, a painting on the wall, and a lamp on either side of the bed.

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

A bedroom with a bed, a desk, and a view of a mountain.

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

A room with two wooden beds, each with a headboard and footboard, flanked by nightstands with lamps. There is a painting above the beds and a green wall to the right.

Deluxe Room (San Lucas)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (San Pablo)

A bedroom with a large bed, a chair, a table, and a view of the outdoors.

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Santa Catarina Master)

A room with a wooden table, chairs, a view of the sea, and a cabinet.

Suite (Santa Catarina Master)

  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

A bedroom with a large bed, a fireplace, a balcony with a view of a mountain, and a table with chairs.

Suite (Atitlan Master)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

A spacious bedroom with a large bed, a desk, and a chair. There is a window with curtains and a view of the outdoors.

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

A four-poster bed with a canopy, a bedside table with a lamp, and a vase with flowers.

Suite (Toliman)

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

A bedroom with a large bed, wooden headboard, and a view of cacti through a sliding glass door.

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

A bedroom with a bed, wooden headboard, bedside tables, a wall hanging, and a blue door.

Santiago Junior Suite

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

A bedroom with a large bed, multiple windows, and a view of trees and mountains.

San Francisco Superior

  • Partial lake view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Pedro Jr Suite

A modern bedroom with a wooden bed, bedside tables, a desk, and a large mirror.

San Pedro Jr Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

A bedroom with a large bed, wooden headboard, and a view of trees and mountains through the window.

San Andres Deluxe

10.0 out of 10
Exceptional
(5 reviews)
  • Partial lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

A spacious room with a large window, a balcony, and a bed with pillows.

Santa Clara Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

A pool with a view of the sea, a white building with a tiled roof, and a wooden deck with lounge chairs.

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

About the area

Santa Catarina Palopo

A luxury stay in Santa Catarina Palopo awaits you at Hotel Casa Palopó - Relais & Chateaux. You'll be 1.1 km (0.7 mi) from Pintando Santa Catarina Palopó and 5.2 km (3.2 mi) from Church of Saint Francis. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. The fine-dining restaurant, 6.8 Palopó, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Santa Catarina Palopo hotel include Panajachel Municipal Market and Casa Cakchiquel Arts Center.

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Pintando Santa Catarina Palopó - 2 min drive - 1.1 km
  • Panajachel Municipal Market - 14 min drive - 6.0 km
  • Casa Cakchiquel Arts Center - 17 min drive - 6.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Humaya - ‬8 min drive
  • ‪Nativo Cafe - ‬7 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Kinnik - ‬4 min walk

About this property

Hotel Casa Palopó - Relais & Chateaux

Hotel Casa Palopó - Relais & Chateaux offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Hotel Casa Palopó - Relais & Chateaux. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Catarina Palopo hotel is smoke free.

  • 15 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
Hotel Casa Palopó - Relais & Chateaux offers 15 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

A resort with a pool, lounge chairs, and a mountainous backdrop.
Hotel Atitlán
Panajachel
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 917 reviews
The price is AU$453
includes taxes & fees
10 Nov - 11 Nov
Hotel Atitlán

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Palopó - Relais & Chateaux

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 400 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 10 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

What is the cancellation policy at Hotel Casa Palopó - Relais & Chateaux?

Hotel Casa Palopó - Relais & Chateaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Palopó - Relais & Chateaux?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Palopó - Relais & Chateaux on 27 Nov 2026 start from AU$827, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Palopó - Relais & Chateaux?

Yep, Hotel Casa Palopó - Relais & Chateaux has a free self car park.

Is there a spa on site at Hotel Casa Palopó - Relais & Chateaux?

Yep, there is an onsite spa at Hotel Casa Palopó - Relais & Chateaux. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Casa Palopó - Relais & Chateaux have a pool?

Hotel Casa Palopó - Relais & Chateaux has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 6:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Hotel Casa Palopó - Relais & Chateaux?

Hotel Casa Palopó - Relais & Chateaux features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Casa Palopó - Relais & Chateaux a romantic place to stay?

Beachfront dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Palopó - Relais & Chateaux.

Is Hotel Casa Palopó - Relais & Chateaux family-friendly?

No, Hotel Casa Palopó - Relais & Chateaux is an adults-only property.

Does Hotel Casa Palopó - Relais & Chateaux serve breakfast?

Yep, free continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Palopó - Relais & Chateaux?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Palopó - Relais & Chateaux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa Palopó - Relais & Chateaux?

Check-in begins at 4 PM. Check-out time is 2 PM.

Are pets allowed at Hotel Casa Palopó - Relais & Chateaux?

No, pets and service animals are not allowed.

Hotel Casa Palopó - Relais & Chateaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 292 reviews
Rating 8 - Good. 31 out of 292 reviews
Rating 6 - Okay. 16 out of 292 reviews
Rating 4 - Poor. 7 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, excellent service, the room was very spacious, comfortable, and well maintained.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, beautiful views!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just breath taking views. Delicious food and staff who would go the extra mile. Highly recommend
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great rooms and amazing views of the lake. The food at the main restaurant is just. ok but the one by the water is great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection. The staff is so willing to assist and provide you a WhatsApp number to message for any needs. We enjoyed the beautiful pool area, using the kayak and paddleboard and dining at both onsite restaurants. It was magical stay…enjoying sunrise and sunset in an absolutely stunning setting.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Great place t
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and property are beautiful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Palopo was truly an amazing experience. The rooms, grounds, pools & restaurants were impeccable. The staff was extremely helpful, gracious and accommodating. From swimming in the lake in the morning, to breakfast overlooking the lake, spa services and lovely amenities, our stay was impeccable. Can't wait to come back and enjoy this beautiful place again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff, charming hotel that has an amazing view!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ideal for R & R. Restaurant staff and chef were excellent and very accommodating to our dietary needs (mainly vegetarian). Rooms are very spacious with a nice balcony. Only downside was that there was no air-condition in our room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was 10/10. Maritza at the front desk was extremely helpful and helped us fill a two day itinerary with everything we wanted to do. The food and drinks were very good. Spa sauna is highly recommend with great views. Boat tour across the multiple towns in the lake is also a must.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, warm and kind staff, beautiful place.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Top notch trained staff, a real upscale experience A bit pricey but worth every penny
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love , an amazing place perfect museum was beautiful .
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing - especially the waiters in both restaurants. The food was delicious, but dinners were a bit overpriced in my opinion. As there is not much to do around the hotel, it would be nice if they had a complimentary shuttle. But a beautiful, relaxing property that is well maintained.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Palopa was amazing. Not only was the property beautiful, but the service stood out above all else. Communication was very clear and exceeded all our expectations. The transfers were very well coordinated and our driver Martin was excellent! He picked us up from Antigua and then taking us to the airport early in the morning to catch an early flight. He even turned the car around when I left a valuable in Antigua, very kind and understanding. I highly recommend this hotel and it is well worth the price. Above all else the food and the staff were phenomenal, I highly recommend and I hope to visit again soon!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property with beautiful views & good food

Everything was incredible! I can’t wait to go back!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Staff went out of their way to take care of us.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This oasis is even better than the photographs. Blown away by the beauty of the property. The hotel was at capacity but I felt like I was the only guest and had the pool to myself most of the time. Don’t hesitate or waste time looking at alternatives.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from all the staff, very welcoming and private at the same time, to be calm and relaxed
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience here is amazing. I will stay here again.
Stayed 1 night in Jul 2025