Hotel Casa Palopo: Deals & Reviews (Santa Catarina Palopo, GTM)

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Upscale adults-only hotel near Pintando Santa Catarina Palopó

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Spa

Pool

Breakfast available

Bar

Room service

Explore the area

Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

Pintando Santa Catarina Palopó13 min walk
Panajachel Municipal Market7 min drive
Casa Cakchiquel Arts Center8 min drive

Room options

Villa (Palopo)

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

2 bathrooms

Rainfall showerhead

Private bathroom

Sleeps 6
3 King Beds

Deluxe Room (San Marcos)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

15 sq m
Lake view
Sleeps 2
1 King Bed

Deluxe Room (San Juan)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

15 sq m
Lake view
Sleeps 2
1 Queen Bed

Suite (Santa Catarina Master)

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

44 sq m
Lake view
Sleeps 2
1 King Bed

Santiago Junior Suite

Highlights

Balcony

Individually decorated

Blackout curtains

Separate bedroom

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

35 sq m
Mountain view
Sleeps 2
1 King Bed

Suite (Atitlan Master)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

45 sq m
Lake view
Sleeps 2
1 King Bed

San Francisco Superior

Highlights

Balcony

Individually decorated

Blackout curtains

Separate bedroom

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

26 sq m
Partial lake view
Sleeps 2
1 Queen Bed

Deluxe Room (San Lucas)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

17 sq m
Lake view
Sleeps 2
2 Single Beds

Junior Suite (San Pablo)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

20 sq m
Lake view
Sleeps 2
1 King Bed

San Rafael Deluxe

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

26 sq m
Partial lake view
Sleeps 2
1 King Bed

Santa Clara Suite

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

48 sq m
Lake view
Sleeps 2
1 King Bed

Cerro de Oro Grand Master Suite

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

Lake view
Sleeps 2
1 King Bed

Suite (San Antonio)

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

44 sq m
Lake view
Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

40 sq m
Partial lake view
Sleeps 2
1 King Bed

Suite (Toliman)

Highlights

Balcony

Individually decorated

Blackout curtains

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

Bathrobes

25 sq m
Lake view
Sleeps 2
1 King Bed

San Andres Deluxe

10/10 Exceptional

Highlights

Balcony

Individually decorated

Blackout curtains

Separate bedroom

Premium bedding

Hairdryer

Rainfall showerhead

Private bathroom

29 sq m
Partial lake view
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

7 June - 8 June

About the area

Santa Catarina Palopo

At Hotel Casa Palopo, you'll be 1.1 km (0.7 mi) from Pintando Santa Catarina Palopó and 5.2 km (3.2 mi) from Church of Saint Francis. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. The fine-dining restaurant, 6.8 Palopó, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Cooked-to-order breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Santa Catarina Palopo hotel include Panajachel Municipal Market and Casa Cakchiquel Arts Center.

What's nearby

Santa Catarina Palopo Church - 12 min walk
Pintando Santa Catarina Palopó - 13 min walk
Church of Saint Francis - 7 min drive
Panajachel Municipal Market - 7 min drive
Casa Cakchiquel Arts Center - 8 min drive

Getting around

Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

Restaurante El Atitlan - 8 min drive
Delhi 6 - 8 min drive
Atlantis - 8 min drive
Sunset Bar - 8 min drive
Circus Bar - 7 min drive

About this property

Hotel Casa Palopo

Upscale adults-only hotel near Pintando Santa Catarina Palopó

Hotel Casa Palopo offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hotel Casa Palopo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Catarina Palopo hotel is smoke free.

9 guestrooms or units

2 buildings

2 dining venues

Manager's reception (free)

Poolside lounge chairs

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (limited hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Library

Terrace

Garden

Gift shop

Fireplace in lobby

On-site shopping

No smoking on site

Bar or lounge

Hotel Casa Palopo offers 9 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available for a fee: USD 20 to 30 per person
2 restaurants
A bar/lounge
Free daily manager's reception

Restaurants on site

6.8 Palopó
Kinnik

Things to do

Boat tours
Designer stores
Full-service spa
Gym
Helicopter/aeroplane tours
Kayaking
Library
Outdoor pool
Shopping

Conveniences

Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

Body scrubs
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only

2 buildings
Communal living room
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels

Food and drink

Free bottled water
Limited room service
Minibar

Outdoor space

Balcony

Desk
Individual decor
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Casa Palopo

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are available for USD 75.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 20 to 30 per person
Airport shuttle fee: USD 400 per vehicle (return, maximum occupancy 4)
Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

The outdoor pool opens for the season in January.
Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palopo Panajachel

Casa Palopo Panajachel

Hotel Casa Palopo Hotel

Hotel Casa Palopo Santa Catarina Palopo

Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

What is the cancellation policy at Hotel Casa Palopo?

Hotel Casa Palopo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Palopo?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Palopo on 5 June 2024 start from AU$379.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Palopo?

Yep, Hotel Casa Palopo has a free self car park.

Is there a spa on site at Hotel Casa Palopo?

Yep, there is an onsite spa at Hotel Casa Palopo. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Casa Palopo have a pool?

Hotel Casa Palopo has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Hotel Casa Palopo?

Hotel Casa Palopo features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Casa Palopo a romantic place to stay?

Beachfront dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Palopo.

Is Hotel Casa Palopo family-friendly?

No, Hotel Casa Palopo is an adults-only property.

Does Hotel Casa Palopo serve breakfast?

Yep, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Hotel Casa Palopo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Palopo?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa Palopo?

Check-in begins at 4 PM. Check-out time is 2 PM.

Are pets allowed at Hotel Casa Palopo?

No, pets and service animals are not allowed.

Hotel Casa Palopo Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Helen

10 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views, views and more views.

Fantastic views. Friendly staff. Comfortable room. Lovely public areas.

Stayed 2 nights in Feb 2024

10/10 Excellent

Steven, Beaverton

3 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.

Stayed 3 nights in Jan 2024

10/10 Excellent

Pablo

12 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with partner

2 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

À dream of a place facing one of the most beautiful settings ever.

Stayed 2 nights in Nov 2023

2/10 Terrible

Marlen

Travelled with partner

3 Nov 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Avoid Casa Palopo: Guatemala is/was going through a political unrest situation with protesters blocking the roads. The US embassy advised anyone to stay clear or the road blocks/areas which also pertained to the roads to Late Atitlan. We found out the day we got to Antigua about the unrest and that the roads to Lake Atitlan are closed. Having booked for the day after we got to Antigua, we contacted the hotel and after several hours they said that we won’t get there unless we take a helicopter which was out of the question (financially and safety wise). We talked to several people in Antigua and most of them were going to visit Lake Atitlan as well. ALL of them got refunded due to the circumstances, however Casa Palopo did not. They charged us the hotel room for 2 nights with no explanation. (We did book through Expedia and they contacted the hotel every day for 8 days and the hotel refused to give us the refund, although Expedia mentioned several times that considering the circumstances it should be not issue to cancel the reservation and get the refund). Obviously money is way more important for them than the safety of their guest. I highly suggest to stay clear of this hotel as unknown circumstances may arise and the hotel WILL NOT work with you not matter what. We spent several hours on the phone with Expedia and emailing Casa Palopo and at the end they decided not to refund our stay!!

10/10 Excellent

Amaury

30 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, totally worth it, we are definitely coming back.

Stayed 2 nights in Oct 2023

2/10 Terrible

Jason

Travelled with group

28 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked the Casa Palopó as part of a friend's 50th birthday celebration about 4-6 months prior to the arrival date. Unfortunately for us, the Guatemalan elections caused civil unrest and because of this, we ended up having to cancel last minute (about a week's notice). The hotel was incredibly difficult to get a hold of, and when we finally were able to get someone via a web-based chat, they assured us that we'd be able to get a refund for our cancellation. Mind you, this was all before our stay was scheduled. However, after the dates of our stay passed, they came back to us and refused to give us the refund of over $1,000. We will be pursuing a chargeback with our credit card company, and we will most certainly never be booking with this hotel (or any of their associate properties) ever again.

6/10 Okay

Janina

9 Oct 2023

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2023

10/10 Excellent

Ali

8 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional attention to customer service

We were not able to make it to this hotel due to protests in Guatemela with road closures preventing travel. We can however attest to the fact that the hotel staff checked on us during our travel and kept in touch to make sure we did not get stuck in a road blockade. This level of attention to customer safely shows the level of service provided at this hotel. I would like to give a shout out to Lopez who was very kind and worked with a sister property on Antigua to resolve our dilemma

Stayed 3 nights in Oct 2023

10/10 Excellent

DIEGO, Petersburg

Travelled with partner

24 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities

The view was excellent, and the food was amazing

Stayed 1 night in Sep 2023

Hotel Casa Palopo

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Photo gallery for Hotel Casa Palopo

Wonderful

Popular amenities

Explore the area

Room options

Villa (Palopo)

Highlights

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos)

Highlights

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan)

Highlights

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

Highlights

View all photos for Santiago Junior Suite

Santiago Junior Suite

Highlights

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master)

Highlights

View all photos for San Francisco Superior

San Francisco Superior

Highlights

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

Highlights

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo)

Highlights

View all photos for San Rafael Deluxe

San Rafael Deluxe

Highlights

View all photos for Santa Clara Suite

Santa Clara Suite

Highlights

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

Highlights

View all photos for Suite (San Antonio)

Suite (San Antonio)

Highlights

View all photos for San Pedro Jr Suite

San Pedro Jr Suite

Highlights

View all photos for Suite (Toliman)

Suite (Toliman)

Highlights

View all photos for San Andres Deluxe

San Andres Deluxe

Highlights

Similar properties

Porta Hotel del Lago

About the area

Santa Catarina Palopo

What's nearby

Getting around

Restaurants

About this property

Hotel Casa Palopo

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom