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Hotel Rancho Grande

3.0 star property

Photo gallery for Hotel Rancho Grande

Comfort Double Room, 1 Double Bed, Garden View | Terrace/patio
Front of property
Exterior
Exterior
Junior Suite, Garden View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rancho Grande, Panajachel, Solola, 07010
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Panajachel Municipal Market
    ‪8 min walk‬
  • Place, Lake Atitlán
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪85 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed, Garden View

Comfort Double Room, 1 Double Bed, Garden View

Comfort Double Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Panajachel

At Hotel Rancho Grande you'll be within just a 10-minute stroll of Casa Cakchiquel Arts Center and Church of Saint Francis. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .This pet-friendly hotel offers free WiFi in public areas. Free full breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Panajachel hotel include Panajachel Municipal Market and Lake Atitlán.

What's nearby

  • Casa Cakchiquel Arts Center - 5 min walk - 0.4 km
  • Azul Maya Archaeological Museum - 8 min walk - 0.7 km
  • Church of Saint Francis - 8 min walk - 0.7 km
  • Panajachel Municipal Market - 8 min walk - 0.7 km
  • Lake Atitlán - 11 min walk - 1.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 108 min drive

Restaurants

  • ‪Crossroads Caffee - ‬7 min walk
  • ‪Delhi 6 - ‬6 min walk
  • ‪El Roof - ‬5 min walk
  • ‪Guajimbos - ‬7 min walk
  • ‪The Panajachel Center - ‬8 min walk

About this property

Hotel Rancho Grande

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Panajachel hotel is smoke free.

  • 22 guestrooms or units
  • Full breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Hotel Rancho Grande offers 22 accommodations, which are accessible via exterior corridors. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature down duvets and premium bedding. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

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  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 687 reviews
The price is AU$110
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during Ramadan.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Carlos Roberto
Hotel Rancho Grande Hotel
Hotel Rancho Grande Panajachel
Hotel Rancho Grande Hotel Panajachel

Frequently asked questions

What is the cancellation policy at Hotel Rancho Grande?

Hotel Rancho Grande offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Rancho Grande?

Yep, Hotel Rancho Grande has a free self car park.

Does Hotel Rancho Grande have a pool?

Hotel Rancho Grande has an outdoor pool.

Does Hotel Rancho Grande serve breakfast?

Yeah, complimentary full brekkie is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Rancho Grande?

No, Hotel Rancho Grande does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rancho Grande?

Yep, you can grab a meal at Hotel Rancho Grande's onsite restaurant.

What time are check-in & check-out at Hotel Rancho Grande?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Rancho Grande Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 113 reviews
Rating 8 - Good. 32 out of 113 reviews
Rating 6 - Okay. 19 out of 113 reviews
Rating 4 - Poor. 9 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nora

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I adored my little cottage at Rancho Grande! It was a perfect sanctuary from the world after a day of touring, and the staff are extremely kind, courteous and professional. If you're staying in Pana I'd highly recommend staying here.
Stayed 3 nights in Nov 2025

6/10 Okay

mayra, Modesto

Stayed 2 nights in Nov 2025

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pricey for the facilities
Stayed 1 night in Aug 2025

4/10 Poor

Juan, Guatemala

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Becky

Stayed 1 night in Jan 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marina, Fontana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and awesome to stay for few days! Will come back soon again
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, fairly quiet. Good, friendly people
Stayed 2 nights in Feb 2025

8/10 Good

LISA

Travelled with family
Liked: Amenities
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn, Spearfish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
Stayed 1 night in Feb 2025

10/10 Excellent

Brent

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Great hotel!
Stayed 1 night in Feb 2025

8/10 Good

Deven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Theodore Ning

Too noisy with construction.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

alina, Clackamas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At first I felt the walking distance was bit far but when night came it was much more peaceful then the hotels in the middle of town, and the walk was reasonable
Stayed 2 nights in Jan 2025

2/10 Terrible

shorn

Stayed 2 nights in Dec 2024

6/10 Okay

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
No hot water was hard! Otherwise nice hotel. Our first night however, they gave us a less than desirable room ( I think they gave our reserved room away to someone else so then they put us in a low quality room). They did give us better rooms on the second and third night.
Stayed 2 nights in Dec 2024

6/10 Okay

Mirna guadalupe

Travelled with family
Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024

4/10 Poor

Oscar

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
Stayed 1 night in Nov 2024

6/10 Okay

Mayra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man at the front desk was rude during all our stay. We couldn’t ask any questions because his answer was very rude. Also only until the last night we could have some wood for the fireplace and he wanted to charged us with Q75 and the price was Q25. The other guy, the young one, was a little bit more respectful.
Stayed 3 nights in Nov 2024