See all properties
Save

Hotel Santika Palu

Property class: 3

Photo gallery for Hotel Santika Palu

A beach with a sunset, calm sea, and a small house with a thatched roof.
A modern hotel room with a large bed, a desk, a television, and a view of the city.
A rooftop infinity pool with a view of a city and mountains.
A modern hotel room with a dining area, a seating area, and a kitchen.
A modern lobby with a reception desk, seating area, staircase, and potted plants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$68
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
Moh.Hatta St.Num.18 Palu 94111,Center Sulawesi-, Palu, Central Sulawesi, 94111
  • Airport, Palu (PLW-Mutiara)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A chrome faucet with a curved spout, a sink, and a mirror.

Superior Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A chrome faucet with a curved spout, a sink, and a mirror.

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A chrome faucet with a curved spout, a sink, and a mirror.

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A chrome faucet with a curved spout, a sink, and a mirror.

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

In-room safe, desk, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a desk, two beds, a chair, a TV, and a large window with a view.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a large window, a desk with a laptop, a chair, two beds, and a TV.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Palu

Consider Hotel Santika Palu for your visit to central Palu. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Topas Kafe, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a business centre. Other amenities include a gym and a coffee shop/cafe. There's also the convenience of an airport shuttle.

Getting around

  • Palu (PLW-Mutiara) - 17 min drive

Restaurants

  • ‪Careto Cafe and Resto - ‬7 min walk
  • ‪RM. AWANDI - ‬3 min walk
  • ‪Warkop Daeng - ‬6 min walk
  • ‪Suragoro Cafe - ‬5 min walk
  • ‪Warung Sedap Malam - ‬5 min walk

About this property

Hotel Santika Palu

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

A fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Santika Palu.

Smoking is allowed in designated areas at this 3-star Palu hotel.

  • 1 building
  • 144 guestrooms or units
  • 8 levels
  • Built in 2012
  • Business facilities
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santika Palu offers 144 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. This Palu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Swiss-Belhotel Silae Palu
Palu
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 26 reviews
The price is AU$54
includes taxes & fees
16 Aug - 17 Aug
Swiss-Belhotel Silae Palu

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Topas Kafe

Things to do

  • Gym
  • Piano

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Palu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Santika Palu.

Property is also known as

Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu

Frequently asked questions

What is the cancellation policy at Hotel Santika Palu?

Hotel Santika Palu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santika Palu?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Santika Palu on 4 Sept 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Santika Palu a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Santika Palu.

Does Hotel Santika Palu serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Santika Palu?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Santika Palu?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santika Palu?

Check-out time is noon.

Are pets allowed at Hotel Santika Palu?

No, pets and service animals are not allowed.

Hotel Santika Palu Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business people

It locates in the center of Palu, so easy to contact with all in Palu.
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good centrally based hotel

A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Stayed 7 nights in Jun 2018
Verified review

6/10 Okay

doreen

Liked: Cleanliness, staff & service
the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Clean, take cash for services

Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Stayed 4 nights in May 2018
Verified review

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but wifi must be improved

Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there
Verified review

4/10 Poor

Helen

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Worst hotel experience I have ever had.

Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Stayed 3 nights in May 2017
Verified review

4/10 Poor

Davi Firdaus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kecoa di hotel santika

terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama
Verified review

6/10 Okay

yuny

Liked: Cleanliness, room comfort

Nice.

Kamar bersih dan luas
Verified review

8/10 Good

ayundria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotels

lokasi hotel terletak ditengah kot sehingga sangat strategis
Verified review

8/10 Good

Yahya

Disliked: Room comfort

harga sesuai kondisi hotel

Unit AC Outdoor berisik terdengan di kamar tidur
Verified review

6/10 Okay

KAORU

Liked: Cleanliness

地方の並クラス

シャワーの水量に難。部屋は照度不足。 レストランのビールは冷やしていない。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay in Palu

I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pelayanan memuaskan

Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is good!

Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

yuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities