BG Hotel Caballero

4.0 star property
Family-friendly hotel with full-service spa and private beach

Photo gallery for BG Hotel Caballero

Relax by the pool surrounded by lush tropical plants and comfortable lounge chairs.
Creator video
Relax in comfort on the spacious outdoor terrace, surrounded by lush greenery and a glass wall offering breathtaking views.
Relax in our spacious lobby with comfortable seating and a stylish bar area.
Welcome to our reception area, featuring a minimalist design with a reception desk and comfortable seating.

Popular amenities

  • Bar
  • Hot tub
  • Parking available
The current price is AU$387
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪3 min walk‬
  • Palma Aquarium
    ‪12 min walk‬
  • Platja de Can Pastilla
    ‪3 min drive‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

Standard Double or Twin Room, Partial Sea View

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double or Twin Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Basic Triple Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

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About the area

Palma de Mallorca

A family-friendly stay in Palma de Mallorca awaits you at BG Hotel Caballero. You'll be within a 5-minute walk of Playa de Palma and 3.3 km (2 mi) from El Arenal Beach. Highlights at this hotel include 2 bars/lounges, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The buffet restaurant, Bar, serves Modern European cuisine and is open for breakfast, lunch and dinner. Snack is the hotel's own bar, serving drinks along with lunch. Spend the day at the nearby private beach and enjoy the on-site indoor swimming pool, outdoor swimming pool and gym. 861 square feet (80 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Buffet breakfast is available daily between 8 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 4-property class Palma de Mallorca hotel include Plaza Espana and Porto Pi Centro Comercial.

What's nearby

  • Playa de Palma - 3 min walk - 0.3 km
  • Palma Aquarium - 12 min walk - 1.1 km
  • Platja de Can Pastilla - 3 min drive - 3.2 km
  • El Arenal Beach - 5 min drive - 5.3 km
  • Port of Palma de Mallorca - 16 min drive - 17.0 km

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca (PMI) - 10 min drive

Restaurants

  • ‪Restaurante Tabana - ‬11 min walk
  • ‪Bikkini Beach - ‬9 min walk
  • ‪Alfaro Beach - ‬7 min walk
  • ‪Pao Pao - ‬5 min walk
  • ‪Ballermännle - ‬15 min walk

About this property

BG Hotel Caballero

Family-friendly hotel with full-service spa and private beach
A private beach is featured. BG Hotel Caballero offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly BG Hotel Caballero. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 1 building
  • 308 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 2 coffee shops
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1975
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
BG Hotel Caballero offers 308 accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Snack

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (861 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1975
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

What is the cancellation policy at BG Hotel Caballero?

BG Hotel Caballero offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BG Hotel Caballero?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at BG Hotel Caballero on 1 Sept 2025 start from AU$375.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BG Hotel Caballero?

Yep, BG Hotel Caballero has a covered self car park for EUR 10 per night.

Are there any beaches close to BG Hotel Caballero?

Yep, BG Hotel Caballero is a short 4-minute walk from Playa de Palma. Fun beach activities include surfing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at BG Hotel Caballero?

Yep, there is an onsite spa at BG Hotel Caballero. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does BG Hotel Caballero have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at BG Hotel Caballero?

BG Hotel Caballero features a full-service spa, an outdoor pool and an indoor pool.

What makes BG Hotel Caballero a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at BG Hotel Caballero.

Is BG Hotel Caballero family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that BG Hotel Caballero is a hit with families.

Does BG Hotel Caballero serve breakfast?

Sure does, buffet breakfast is served daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at BG Hotel Caballero?

No, BG Hotel Caballero does not offer an airport shuttle service.

Is there a bar or restaurant at BG Hotel Caballero?

Yep, they've got a poolside bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at BG Hotel Caballero?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at BG Hotel Caballero?

No, pets are not allowed.

BG Hotel Caballero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 397 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay to explore Mallorca

Great location and modern hotel. Close to shops and restaurants. We had a suite and the room was amazing with view to the garden and pool. Staff was very friendly. Food was delicious but can be very crowded at the restaurant. We would like to stay again at this hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Hotel was easy to find, staff were very friendly and helpful when checking in. Service staff are also friendly & helpful. Rooms are very clean, everything you need. Food has been great. Would definitely return
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well presented hotel with excellent staff.
Stayed 7 nights in Apr 2025

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful & friendly
Stayed 4 nights in Apr 2025

4/10 Poor

Vicky

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointing

Disappointing sums up my stay. Staff at check in ignored me when I arrived and when they did decide to check me in they were unfriendly and didn't provide any information about the property/amenities or where to go for the included meals etc. The aircon didn't work. The worst thing was the bed was the hardest bed I have ever slept on. I asked at reception for an extra duvet to make it more comfortable but when I went to ask at reception they were rude and said they were too busy so would send one to my room and it took over an hour to arrive. Some of the staff were nice but they did not make up for the staff who were rude. Overall I would describe the hotel as average so if you like a hard bed and don't expect helpful staff and get a cheap deal it would probably be ok but I won't be staying there again as it definitely doesn't deserve its 4 star status.
Stayed 5 nights in Apr 2025

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service
At reception the staff was extremely nice and made us feel very welcome The property is nice in appearance and clean; however some maintenance on details and also cleanings of areas surrounding the pool is required The members of staff are really polite and keen to help in any way. The cocktails are nice. The food is the worst we ever had! Never tasted anything of this kind before and the wine is overpriced but not good at all! The cutleries, dishes are not properly cleaned; some of them were still dirty and also with water left, simply disgusting The standard of the restaurant not adequate for a 4 star hotel. We were upgraded to a nice room towards the pool; however the usb on the right of the bed didn’t work and we couldn’t recharge one of our mobile. All sockets are shucko and we couldn’t plug our adapter for my hair dryer since the air dryer within the ensuite is really ridiculous! Again not for a 4 star hotel. We contacted the receptionist to request an adapter and we were told they didn’t had one and when we checked out I was explaining to the receptionist who in all answer told me addios! Yes addios! And good luck to whom enters those doors if you are use to the standards of proper 4-5 star hotel A real pity for those hard working members of the staff
Stayed 1 night in Apr 2025

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect short vacation!

We've been visiting the Caballero for years and have never been disappointed. The food, rooms, and pool are all excellent and attentively run!
Stayed 7 nights in Apr 2025

10/10 Excellent

liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to beach and public transport and taxi rank. Staff changed our coffe machine when it didnt work. Nice products in room evey day. Staff helped us as much as possible when we needed it. Very nice large selection on breakfast
Stayed 5 nights in Apr 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, turn down service daily is a nice touch. My only con is the walls are so thin at least on the first floor. FYI you will need 10 euros for towels (refundable). Walking distance to the beach however getting to town you can take the 25 bus but it was full every time we tried to wait for it and taxis to town are between 18-30 euros.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Travelled with family
Liked: Amenities
Clean friendly and lovely food an excellection location near beach bars and restaurants
Stayed 5 nights in Apr 2025

8/10 Good

Mrs Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room spotless
Stayed 1 night in Mar 2025

10/10 Excellent

Awa

Stayed 1 night in Mar 2025

10/10 Excellent

Diem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed eating at the buffet everyday. The different themes made for a unique experience every dinner.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
fanatatic
Stayed 1 night in Oct 2024

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Rajneet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with attentive staff and fabulous pool areas. The room was quite small but was cleaned each day to a great standard. Good breakfast options, Would recommend this hotel.
Stayed 5 nights in Sep 2024

4/10 Poor

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outside area around pool and cafe. Nice dining and public areas, very good breakfast. Pleasant and helpful staff. Single beds pushed together supposedly to make it a ‘Double Room’ useless ( they travelled) and poor mattresses. Noise from other rooms and corridors at night due to poor build quality soiled our room experience. Very clean however. Good location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mika

Business traveller
Stayed 5 nights in Sep 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice experience here, would totally recommend. A little bit loud at night but overall great place, everybody super friendly, clean, good food, good drinks, really close to public transportation. I would book it again next time, thank you!
Stayed 5 nights in Sep 2024