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Cristal Hotel Palermo

4.0 star property
Hotel connected to a shopping centre in Palermo with a restaurant

Photo gallery for Cristal Hotel Palermo

Terrace/patio
Room, 1 Double Bed
Interior entrance
Suite
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Via Roma 477 A, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Minibar, in-room safe, blackout curtains, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Minibar, in-room safe, blackout curtains, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Studio Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Palermo

Cristal Hotel Palermo puts you in the heart of Palermo, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Via Roma and Teatro Massimo. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Local cuisine breakfast is available daily between 8 AM and 10 AM. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Politeama hotel, attractions include Palermo Harbour and Mondello Beach.

What's nearby

  • Via Roma - 1 min walk - 0.0 km
  • Politeama Garibaldi Theater - 3 min walk - 0.3 km
  • Piazza Ruggero Settimo - 3 min walk - 0.3 km
  • Teatro Massimo - 5 min walk - 0.5 km
  • Via Maqueda - 5 min walk - 0.5 km

Getting around

  • Palermo Central Station - 8 min drive
  • Giachery Station - 19 min walk
  • Palermo (PMO-Punta Raisi) - 35 min drive

Restaurants

  • ‪Dima's pizza - ‬1 min walk
  • ‪Ristorante Cinese Felice - ‬3 min walk
  • ‪Scja’vúru - ‬1 min walk
  • ‪Sciampagna - ‬2 min walk
  • ‪Crema e Cioccolato Palermo Principe - ‬1 min walk

About this property

Cristal Hotel Palermo

Hotel connected to a shopping centre in Palermo with a restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Cristal Hotel Palermo. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Palermo hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 10 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cristal Hotel Palermo offers 85 accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Palermo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8 AM to 10 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 18 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number IT082053A18KV2MVCE

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ibis Styles Palermo Cristal Hotel
Cristal Palace Hotel Palermo
Cristal Palace Palermo
Hotel Palace Cristal
Cristal Palace Hotel Palermo, Sicily
Palermo Cristal Palace
Ibis Styles Cristal Hotel
Ibis Styles Cristal
Ibis Styles Palermo Cristal Sicily
Palermo Cristal Palace
Ibis Styles Palermo Cristal Hotel
Ibis Styles Palermo Cristal Palermo
Ibis Styles Palermo Cristal Hotel Palermo

Frequently asked questions

What is the cancellation policy at Cristal Hotel Palermo?

Cristal Hotel Palermo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Cristal Hotel Palermo?

The closest beach to Cristal Hotel Palermo is Mondello Beach (9.4 km).

Does Cristal Hotel Palermo serve breakfast?

Yeah, local cuisine breakfast is on offer daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Cristal Hotel Palermo?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Cristal Hotel Palermo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cristal Hotel Palermo?

Check-in begins at 2:00 PM. Check-out time is noon.

Cristal Hotel Palermo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 801 reviews
Rating 8 - Good. 353 out of 801 reviews
Rating 6 - Okay. 123 out of 801 reviews
Rating 4 - Poor. 37 out of 801 reviews
Rating 2 - Terrible. 19 out of 801 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Asad

Stayed 1 night in Oct 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the double room to the suite which was nice Rooms need updating Buffet breakfast had a lot of options Easy to get to by public transport
Stayed 2 nights in Oct 2025

10/10 Excellent

zehra

Stayed 7 nights in Aug 2025

8/10 Good

Roddy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Stayed 3 nights in Jul 2025

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great spot in town for us. Nice staff, clean and central.
Stayed 1 night in Jul 2025

4/10 Poor

Annunziata

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was old and not so confortable as well as the beds. Bathroom with an awful sewer smell..not suggested even if for few nights.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and accommodating
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Wasson

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean, excellent breakfast, nice, helpful staff.
Stayed 2 nights in Jul 2025

8/10 Good

Alicia, Shorelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was really close to a pedestrian street with lots of food options.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Aurelia

Stayed 3 nights in May 2025

8/10 Good

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the best area. Clean. Big room and bathroom . Possibility to make tea and coffee in the room. Hotel is a bit outdated,but very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Besik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Stayed 7 nights in Nov 2024

8/10 Good

Betenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking a problem
Stayed 1 night in Sep 2024

8/10 Good

Roger

Travelled with family
Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Stayed 1 night in Sep 2024

6/10 Okay

karina, vancouver

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 2 nights in Jul 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning unit did NOT cool the room to a comfortable level to get a good night sleep.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Stayed 6 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Stayed 1 night in Mar 2024