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Winíka Alterra

3.0 star property
Cabin with free valet parking, near Misol-Ha Waterfalls

Photo gallery for Winíka Alterra

Standalone lodge nestled in a lush garden setting, surrounded by vibrant flowering plants and dense foliage.
Relax by the serene pool surrounded by lush greenery and trees, with lounge chairs and umbrellas for a comfortable stay.
Stroll through the serene garden to a welcoming space with lush greenery and a simple design.
Relax in this charming room with two single beds, a wooden ceiling, and a large window.
Relax in this serene room with a comfortable bed, wicker chair, and sliding glass door leading to an outdoor area.

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Laundry
  • Outdoor space
  • Housekeeping

Explore the area

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Misol-Ha Waterfalls
  • El Panchán
    ‪7 min drive‬
  • Aluxes Eco Park
    ‪10 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Shared/communal kitchen
Free bottled water
Desk
Daily housekeeping
  • 42 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Shared/communal kitchen
Free bottled water
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Palenque

At Winíka Alterra, you'll be 2.9 km (1.8 mi) from Misol-Ha Waterfalls. .You can enjoy free WiFi, furnished balconies and sitting areas, featured in all 5 cabins. Free bottled water, desks and free toiletries are also available. .Enjoy the outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. There's also free valet parking, along with the convenience of an airport shuttle.
View more Cabin rentals in PalenqueOpens in a new window

What's nearby

  • El Panchán - 7 min drive - 5.8 km
  • Museo Del Textil - 7 min drive - 5.5 km
  • Aluxes Eco Park - 10 min drive - 8.7 km
  • Palenque National Park - 12 min drive - 10.4 km
  • Palenque Archaeological Zone - 17 min drive - 14.0 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Winíka Alterra

Cabin with free valet parking, near Misol-Ha Waterfalls
As a guest of Winíka Alterra, you'll find an outdoor pool, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Winíka Alterra also features tour/ticket assistance, a garden, and laundry facilities. Free self parking and valet parking are available.

This 3-star Palenque cabin is smoke free.

  • 5 guestrooms or units
  • Built in 2016
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Winíka Alterra offers 5 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. This Palenque cabin provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the cabin: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Shared kitchen access
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 5 units
  • At least 80% lighting from LEDs
  • Built in 2016
  • Eco-friendly cleaning products used
  • Garden
  • Grey water recycling system
  • Solar energy
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the cabin before arrival using the contact information on the booking confirmation.

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

What is the cancellation policy at Winíka Alterra?

Winíka Alterra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Winíka Alterra?

Yep, Winíka Alterra has a free self car park and free valet parking.

Does Winíka Alterra have a pool?

Winíka Alterra has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Winíka Alterra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Winíka Alterra?

Check-in begins at 2 PM. Check-out time is 1 PM.

Are pets allowed at Winíka Alterra?

No, only service animals are allowed.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sandeep K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022

6/10 Okay

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

PatricioA, Los Cabos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019

10/10 Excellent

Pavel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Stayed 1 night in Jul 2018

8/10 Good

luz adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palenque

Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Stayed 1 night in Aug 2017

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
Stayed 1 night in Apr 2025

10/10 Excellent

ESMIRNA DE LA O

Stayed 1 night in Apr 2022

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

VICTOR OSWALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO...

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020

10/10 Excellent

Raul Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019