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Piedra de Agua Hotel Boutique Palenque

Property class: 3.5

Photo gallery for Piedra de Agua Hotel Boutique Palenque

A serene garden with a water feature, a thatched-roof building, and lush greenery.
A spacious lounge area with wicker furniture, a thatched roof, and a view of lush greenery.
A thatched-roof bar area with wooden chairs and a bar counter.
A spacious room with wicker furniture, a reception desk, and a view of lush greenery.
A poolside area with lounge chairs and umbrellas, surrounded by lush greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$180
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪2 min walk‬
  • Place, El Panchán
    ‪7 min drive‬
  • Place, Palenque Archaeological Zone
    ‪12 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Suite

A hotel room with two beds, a canopy bed, bedside lamps, and a large mirror.

Double Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

A room with two beds, each with white bedding and a canopy. There are bedside tables and a wall-mounted air conditioning unit.

Suite, 2 Double Beds, Private Bathroom, Garden Area

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Garden Area

A bedroom with a bed, bedside lamps, a bench, a wardrobe, and an air conditioning unit.

Suite, 1 King Bed, Terrace, Garden Area

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

A neatly made bed with white linens, a colorful embroidered pillow, and a metal headboard.

Superior Room, 1 King Bed, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

A hotel room with two beds, each with white linens and decorative pillows. There is a small table with a chair, a wall-mounted air conditioner, and a framed picture above the beds.

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Palenque

At Piedra de Agua Hotel Boutique Palenque you'll be 3.7 km (2.3 mi) from Palenque Archaeological Zone and 3.7 km (2.3 mi) from El Panchán. Highlights at this hotel include a full-service spa, an outdoor swimming pool and free self-parking. .A day of pampering can include deep-tissue massages, body wraps and reflexology. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a hot tub and a snack bar/deli. Continental breakfast is available daily between 7:30 AM and 11:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Palenque hotel, you'll be 3.7 km (2.3 mi) from Museo de Sitio Palenque and 4.6 km (2.9 mi) from Museo Del Textil.

What's nearby

  • Aluxes Eco Park - 2 min walk - 0.2 km
  • Palenque National Park - 6 min drive - 2.2 km
  • El Panchán - 7 min drive - 3.6 km
  • Palenque Archaeological Zone - 12 min drive - 4.7 km
  • Museo de Sitio Palenque - 12 min drive - 4.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive

Restaurants

  • ‪El Panchán - ‬3 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬3 min walk
  • ‪pizzas exprés - ‬3 min drive
  • ‪Don Mucho's - ‬3 min drive
  • ‪Restaurante Maya Cañada - ‬4 min drive

About this property

Piedra de Agua Hotel Boutique Palenque

Piedra de Agua Hotel Boutique Palenque offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Piedra de Agua Hotel Boutique Palenque. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Palenque hotel.

  • 1 floor
  • 20 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.

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The price is AU$160
includes taxes & fees
29 Sept - 30 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

What is the cancellation policy at Piedra de Agua Hotel Boutique Palenque?

Piedra de Agua Hotel Boutique Palenque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Piedra de Agua Hotel Boutique Palenque?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Piedra de Agua Hotel Boutique Palenque on 29 Sept 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Piedra de Agua Hotel Boutique Palenque?

Yep, Piedra de Agua Hotel Boutique Palenque has a free self car park.

Is there a spa on site at Piedra de Agua Hotel Boutique Palenque?

Yep, there is an onsite spa at Piedra de Agua Hotel Boutique Palenque. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Piedra de Agua Hotel Boutique Palenque have a pool?

Piedra de Agua Hotel Boutique Palenque has an outdoor pool. The pool is open 7 AM to 8:00 PM.

What makes Piedra de Agua Hotel Boutique Palenque a romantic place to stay?

1 hot tub and couples spa treatments, as well as private plunge pools and premium bedding in the guestrooms, help set the scene for a romantic weekend at Piedra de Agua Hotel Boutique Palenque.

Are there hot tubs in the rooms at Piedra de Agua Hotel Boutique Palenque?

No, but there are private plunge pools in the guestrooms.

Does Piedra de Agua Hotel Boutique Palenque serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Piedra de Agua Hotel Boutique Palenque?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Piedra de Agua Hotel Boutique Palenque?

Check-in begins at 3:00 PM. Check-out time is noon.

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 131 reviews
Rating 8 - Good. 38 out of 131 reviews
Rating 6 - Okay. 15 out of 131 reviews
Rating 4 - Poor. 9 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic "oasis" in Palenque

Second time there. An oasis in Palenque. Bungalow type rooms with lovely terrace with jacuzzi Great place to stay except it does not have a restaurant
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lindo el lugar todos amables cómodo y aceptaron a mi hijo perruno
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca está espectacular, el hotel bien, el personal amable
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, lástima que no hay restaurante, el servicio de comida es de fuera
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es increíble es como si llegaras a casa de un parientes que te quieren mucho
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy hermoso
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, hasta se escucharon y vieron 2 monos ahulladores, impresionante como se escucha
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo!

Un hotel muy lindo
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal super amable y el lugar increible.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo y muy amables
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia increíble. Para repetir

Experiencia increíble. Un hermoso lugar en contacto con la naturaleza. Volveremos pronto
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Los precios de la noche están elevados con relación servicios y comododad. El Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dan un whatsapp para poder solicitar servicios extras , mande algo y me dejaron el leído
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Las habitaciones no tienen TV, y considero que están muy cercanas una a la otra por lo que cualquier ruido externo se escucha, cero tranquilidad
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo y sobre todo tranquilo, el masaje relajante fue una excelente experiencia. Totalmente volvería a Piedra de Agua
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las fotos que ustedes publican . No es nada parecido a la realidad . Muy caro para lo que ofrece.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Linda estancia
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio tranquilo para relajarse en pareja
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service
Me parece que la propiedad está descuidada. Faltan detalles de pintura, limpieza en la piscina y creo que esta mal que un hotel asi no tenga restaurante, aunque sea sencillo.
Stayed 3 nights in Oct 2023