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Hotel Mundo Maya Palenque

Property class: 4

Photo gallery for Hotel Mundo Maya Palenque

An aerial view of a resort with a large central pool, multiple smaller pools, and sun loungers arranged around the pools.
A wooden pathway with railings, surrounded by trees and illuminated by ambient lighting.
A wooden bridge leading to a thatched-roof structure surrounded by lush greenery.
A spacious living area with a large sofa, a coffee table, and a bookshelf.
A multi-story hotel with balconies, outdoor seating, and a central courtyard.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$158
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪5 min walk‬
  • Place, Aluxes Eco Park
    ‪14 min walk‬
  • Place, Palenque Archaeological Zone
    ‪10 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

A bedroom with a bed, a woven chair, a table, and a large black vase.

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

A hotel room with two beds, a dining table, a ceiling fan, and a view of greenery outside.

Deluxe Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

A bedroom with a large bed, a wooden desk, a dining table, and a stone wall.

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

About the area

Palenque

A family-friendly stay in Palenque awaits you at Hotel Mundo Maya Palenque. You'll be within a 15-minute walk of Palenque National Park and 3.2 km (2 mi) from Palenque Archaeological Zone. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and kids' swimming pool as well as access to bike hire. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning continental breakfast is served between 7:30 AM and 11:00 AM. There's also limited parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Palenque hotel, you'll be 3.2 km (2 mi) from Museo de Sitio Palenque and 4.6 km (2.9 mi) from El Panchán.

What's nearby

  • Palenque National Park - 5 min walk - 0.4 km
  • Aluxes Eco Park - 14 min walk - 1.2 km
  • Palenque Archaeological Zone - 10 min drive - 4.0 km
  • El Panchán - 11 min drive - 5.1 km
  • Museo Del Textil - 12 min drive - 5.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬17 min walk
  • ‪Don Mucho's - ‬17 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

As a guest of Hotel Mundo Maya Palenque, you'll find 2 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the family-friendly Hotel Mundo Maya Palenque. An area shuttle within 15 kilometres, a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Palenque hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2024
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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The price is AU$146
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

Is parking available at Hotel Mundo Maya Palenque?

Yep, Hotel Mundo Maya Palenque has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Hotel Mundo Maya Palenque?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Palenque on 9 Nov 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Mundo Maya Palenque?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Mundo Maya Palenque have a pool?

Hotel Mundo Maya Palenque has 2 outdoor swimming pools and a kids' pool.

What makes Hotel Mundo Maya Palenque a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Mundo Maya Palenque.

Is Hotel Mundo Maya Palenque family-friendly?

You bet! With amenities such as a children's pool and a deli, it's no surprise that Hotel Mundo Maya Palenque is a hit with families.

Does Hotel Mundo Maya Palenque serve breakfast?

You bet, continental breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Mundo Maya Palenque?

No, Hotel Mundo Maya Palenque does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mundo Maya Palenque?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Mundo Maya Palenque?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mundo Maya Palenque?

No, only service animals are allowed.

Hotel Mundo Maya Palenque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 495 reviews
Rating 8 - Good. 54 out of 495 reviews
Rating 6 - Okay. 31 out of 495 reviews
Rating 4 - Poor. 11 out of 495 reviews
Rating 2 - Terrible. 8 out of 495 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous, from the entrance, to the pool, and the rooms. So much detail and an epic location. Highly recommend!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was excellent, the rooms great, amenities and staff excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful place to stay
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over 3 days Property is in great condition and staff was very helpful Food service could be faster and with less missing items from the menu. Other than that, was fantastic
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and friendly helpful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, very friendly staff. Will definitely be staying here when we return.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Hotel fantastic view over the jungle. Pool is a bit too undeep so kids couldn't really play, jump, dive in tge pool. Pool table in lobby was great. Hotel ideally situated to go to ruins. Practically on the doorstep.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! We were treated amazing by the staff! Everything was superb!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great: public areas, pool, rooms. Unfortunately the restaurants aren't that great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
great service and perfect location .... feel very safe
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room excelent condition, staff friendly and porfessional, restaurant with good food
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Excelente todo
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful. Room was clean. The restaurant food is very pricey and not very good. We were out of AC the last day we were there. It was super hot. We called the front desk, but they weren't very helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, professional and friendly staff. All rooms have terrace. Easy access from the Palenque Chiapas airport or the downtown area. Close to Palenque's archeological site.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the site and hotel were beautiful, almost like living in the jungle adjoing the National Park where the ruins are. All you can hear from your balcony was the birds and insects at nite. almost magical Staff was awesome, place was spotless
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Stayed 3 nights in Oct 2025