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HOTEL MAYA PALENQUE

3.0 star property

Photo gallery for HOTEL MAYA PALENQUE

BBQ/picnic Area
Comfort Double Room
Reception
Property grounds
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$96
includes taxes & fees
14 May - 15 May

Explore the area

View map
La Cañada, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪8 min walk‬
  • Place, Museo Del Textil
    ‪18 min walk‬
  • Place, Palenque Archaeological Zone
    ‪20 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.2 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Palenque

At HOTEL MAYA PALENQUE, you'll be 4.8 km (3 mi) from Palenque National Park and 6.7 km (4.1 mi) from Museo de Sitio Palenque. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a conference centre and spa services. Cooked-to-order breakfast is available daily between 7:00 AM and noon. There's also the convenience of airport pick-up service. .Sights within a 10-minute drive of this 3-property class Palenque hotel include Misol-Ha Waterfalls and Palenque Archaeological Zone.

What's nearby

  • El Panchán - 8 min walk - 0.7 km
  • Museo Del Textil - 18 min walk - 1.5 km
  • Aluxes Eco Park - 6 min drive - 3.3 km
  • Palenque National Park - 11 min drive - 5.1 km
  • Palenque Archaeological Zone - 20 min drive - 8.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Restaurant El Molino - ‬9 min walk
  • ‪Mr. Cruda - ‬9 min walk
  • ‪Restaurante La Selva - ‬3 min walk
  • ‪A Takear! - ‬2 min walk
  • ‪Cafe Jade - ‬5 min walk

About this property

HOTEL MAYA PALENQUE

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes a conference centre. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

2 outdoor pools
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.8 out of 5, Exceptional, 311 reviews
The price is AU$183
includes taxes & fees
14 May - 15 May
Hotel Mundo Maya Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 22 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

What is the cancellation policy at HOTEL MAYA PALENQUE?

HOTEL MAYA PALENQUE offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 14 May 2026 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MAYA PALENQUE?

Yep, HOTEL MAYA PALENQUE has a free self car park.

Is there a spa on site at HOTEL MAYA PALENQUE?

There's no onsite spa, but this property does offer services like massages.

Does HOTEL MAYA PALENQUE have a pool?

HOTEL MAYA PALENQUE has an outdoor pool.

What makes HOTEL MAYA PALENQUE a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at HOTEL MAYA PALENQUE.

Does HOTEL MAYA PALENQUE serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at HOTEL MAYA PALENQUE?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at HOTEL MAYA PALENQUE?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HOTEL MAYA PALENQUE?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HOTEL MAYA PALENQUE?

No, pets and service animals are not allowed.

HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 253 reviews
Rating 8 - Good. 72 out of 253 reviews
Rating 6 - Okay. 16 out of 253 reviews
Rating 4 - Poor. 6 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Stayed 2 nights in Feb 2026

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Pest control could be improved. Tiny roaches in room.
Stayed 5 nights in Feb 2026

6/10 Okay

Roque

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room and hotel is nice but the beds too small and uncomfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

fawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Feb 2026

6/10 Okay

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gerardo De, Flower Mound

Liked: Cleanliness, amenities, property conditions & facilities
Exelente me gustan mucho
Stayed 1 night in Sep 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Comida la habitación y cerca del tren maya
Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Stayed 2 nights in Dec 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice clean room exelent location ado bus station across the street
Stayed 1 night in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
everything good no complane
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Homer

Stayed 3 nights in Nov 2025

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool. A little noisy from traffic.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025

10/10 Excellent

fernando m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselente
Stayed 3 nights in Jul 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo, Moreno Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro Torres

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro Torres

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025

8/10 Good

Adolfo

Stayed 3 nights in Jun 2025

10/10 Excellent

Ivan

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good costemer cervice
Stayed 3 nights in May 2025

8/10 Good

Jose Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025