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The Arista Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Arista Hotel

Outdoor pool, pool loungers
Front of property
Arista Suite
3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Reception
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129
  • Popular LocationJakabaring Stadium6 min walk
  • Popular LocationPalembang Indah Mall18 min walk
  • Popular LocationAmpera Bridge3 min drive
  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II)11 min drive

Room options

View all photos for Superior Double Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Arista Suite

Arista Suite

Arista Suite

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double

Minibar, in-room safe, desk, soundproofing

Deluxe Double

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Arista Club

Arista Club

Arista Club

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe include New Year Eve Dinner for 2 persons

Minibar, in-room safe, desk, soundproofing

Deluxe include New Year Eve Dinner for 2 persons

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Palembang

A luxury stay in Palembang awaits you at The Arista Hotel. Within just a 10-minute stroll, you'll find Jakabaring Stadium and Palembang Square Mall. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Arista Wellness Center can include massages along with access to the sauna. The restaurant, 1000 Rasa Coffee Shop, serves Indonesian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business amenities include a meeting room, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Palembang hotel include Palembang Indah Mall and Great Mosque of Palembang.

What's nearby

  • Jakabaring Stadium - 6 min walk
  • Palembang Square Mall - 6 min walk
  • Palembang Indah Mall - 18 min walk
  • Ampera Bridge - 3 min drive
  • Palembang Golf Club - 5 min drive

Getting around

  • Bumi Sriwijaya LRT Station - 4 min walk
  • Cinde LRT Station - 6 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive

Restaurants

  • Starbucks - 3 min walk
  • Burger King - 1 min walk
  • Brava Parlour - 1 min walk
  • Yoshinoya - 6 min walk
  • X.O Suki & Dim Sum - 2 min walk

About this property

The Arista Hotel

Luxury hotel with 3 restaurants and full-service spa
The Arista Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and spa services are also featured at the luxury The Arista Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Palembang hotel.

  • 142 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Arista Hotel offers 142 air-conditioned accommodations with minibars and a safe. 50-inch LED televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Arista Wellness Center. Services include massages. The spa is equipped with a sauna.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • 1000 Rasa Coffee Shop
  • Brava Parlour
  • Golden Abalone Restaurant
  • Onyx Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Arista Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Horison Palembang
Hotel Horison Palembang
Arista Hotel Palembang
Arista Palembang
The Arista Hotel Hotel
The Arista Hotel Palembang
The Arista Hotel Hotel Palembang

Frequently asked questions

What is the cancellation policy at The Arista Hotel?

The Arista Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Arista Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at The Arista Hotel on 1 June 2024 start from AU$118.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Arista Hotel?

Yep, The Arista Hotel has a free self car park.

Is there a spa on site at The Arista Hotel?

Yep, Arista Wellness Center is available for guests. You'll enjoy services like massages.

Does The Arista Hotel have a pool?

The Arista Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Arista Hotel?

The Arista Hotel features a full-service spa, an outdoor pool and 3 restaurants.

Is there a free airport shuttle available at The Arista Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Arista Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Arista Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Arista Hotel?

No, pets and service animals are not allowed.

The Arista Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 43 reviews" "
Rating 8 - Good. 20 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jolando Wee Khong, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
Stayed 5 nights in Sep 2022

10/10 Excellent

Edward

Stayed 12 nights in Aug 2022

10/10 Excellent

Charless

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Marcelinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in palembang
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Stayed 1 night in Jul 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

GOPAL, Gopshk@gmail.com

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Stayed 1 night in Apr 2018