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Novotel Palembang Hotel & Residence

4.0 star property
Central Palembang hotel connected to a shopping centre, within walking distance of Palembang Trade Center Mall

Choose dates to view prices

Photo gallery for Novotel Palembang Hotel & Residence

2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Outdoor wedding area
Minibar, in-room safe, desk, blackout curtains
Restaurant
Reception
Reviews
8.2

Very good

Popular amenities

  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127
  • Popular LocationPalembang Golf Club18 min walk
  • Popular LocationJakabaring Stadium8 min drive
  • Popular LocationAmpera Bridge8 min drive
  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II)32 min drive

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living area

Family Suite, Multiple Beds

  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds, Pool View

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Pool View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
Aryaduta Palembang
Pool
Hot tub
Spa
Kids pool
4.3 out of 5, Excellent, (40)
The price is AU$62
for 1 night
includes taxes & fees
4 July - 5 July
Aryaduta Palembang

About the area

Palembang

Novotel Palembang Hotel & Residence puts you in the heart of Palembang, connected to a shopping centre and within a 20-minute stroll of Palembang Trade Center Mall and Palembang Golf Club. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym, sauna and kids' swimming pool. 15608 square feet (1450 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Palembang hotel include Museum Balaputra Dewa and Pulau Kemaro Pagoda.

What's nearby

  • Palembang Golf Club - 18 min walk
  • Museum Balaputra Dewa - 7 min drive
  • Jakabaring Stadium - 8 min drive
  • Ampera Bridge - 8 min drive
  • Palembang Indah Mall - 9 min drive

Getting around

  • RSUD LRT Station - 7 min drive
  • Asrama Haji LRT Station - 11 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 32 min drive

Restaurants

  • ‪Chatime - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Martabak Bombay Asli - ‬8 min walk
  • ‪The Forest Cafe & Resto - ‬10 min walk
  • ‪The Square Resto Novotel - ‬5 min walk

About this property

Novotel Palembang Hotel & Residence

Central Palembang hotel connected to a shopping centre, within walking distance of Palembang Trade Center Mall
Novotel Palembang Hotel & Residence offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 15608 square feet (1450 square metres) and includes conference space. A children's pool, a nightclub, and a terrace are also featured at the business-friendly Novotel Palembang Hotel & Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Palembang hotel.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 15608 sq ft of conference space
  • 1450 sq. m of conference space
  • Built in 2003
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9 holes of golf
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 15,608 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2003
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Novotel Palembang
Novotel Hotel Palembang
Novotel Palembang
Novotel Palembang Hotel
Novotel Palembang Hotel Palembang
Palembang Novotel
Novotel Palembang & Palembang
Novotel Palembang Hotel & Residence Hotel
Novotel Palembang Hotel & Residence Palembang
Novotel Palembang Hotel & Residence Hotel Palembang

Frequently asked questions

What is the cancellation policy at Novotel Palembang Hotel & Residence?

Novotel Palembang Hotel & Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Palembang Hotel & Residence?

As of 20 June 2024, prices found for a 1-night stay for 2 adults at Novotel Palembang Hotel & Residence on 1 July 2024 start from AU$97.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Palembang Hotel & Residence?

Yep, Novotel Palembang Hotel & Residence has a free self car park. Additionally there is valet parking for IDR 100000 per day.

Is there a spa on site at Novotel Palembang Hotel & Residence?

Yep, there is an onsite spa at Novotel Palembang Hotel & Residence. It has a steam room and a sauna.

Does Novotel Palembang Hotel & Residence have a pool?

Novotel Palembang Hotel & Residence has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Novotel Palembang Hotel & Residence?

Novotel Palembang Hotel & Residence features 2 outdoor pools, a full-service spa and a nightclub.

What makes Novotel Palembang Hotel & Residence a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Novotel Palembang Hotel & Residence.

Does Novotel Palembang Hotel & Residence serve breakfast?

Yeah, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Palembang Hotel & Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Palembang Hotel & Residence?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Palembang Hotel & Residence?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Palembang Hotel & Residence?

No, pets are not allowed.

Is there a golf course on site at Novotel Palembang Hotel & Residence?

There is a golf course next to Novotel Palembang Hotel & Residence.

Novotel Palembang Hotel & Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 51 reviews" "
Rating 8 - Good. 29 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to relax and forget about work. It was great
Stayed 3 nights in Jun 2022

8/10 Good

DIMAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Satisfied
Stayed 1 night in Jan 2021

10/10 Excellent

DIMAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the year!
We enjoyed our stay!
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great place, nice vibes. Just not too well maintained
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing travel
Stayed 3 nights in Sep 2019

8/10 Good

Sumawati muliawan

Liked: Staff & service, room comfort
Big room
Nice resort at city, big room and comfort I got a room upgrade, because the room I ordered was full
Stayed 1 night in Aug 2019

8/10 Good

Joy

Liked: Staff & service, property conditions & facilities, room comfort
Nice and spacious
The place is nice and spacious but kind of old
Stayed 2 nights in Aug 2019

8/10 Good

Kah Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for biz trip
Sprawling complex, takes awhile to walk from place to place. Boring mall next to it. Breakfast can be better.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019