LCD TVs with satellite channels are featured in all 197 rooms, and you can enjoy coffee/tea makers, free bottled water, and safes. Minibars provide refreshments, and 24-hour room service is also available. Additionally, room service, hair dryers, and phones are available.
The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, nightclub, health club, and sauna. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a kids' swimming pool. Buffet breakfast is available daily between 5:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 20-minute drive of this 4-star Palembang hotel include Museum Balaputra Dewa and Pulau Kemaro Pagoda.
Novotel Palembang Hotel & Residence offers its guests an outdoor pool, a children's pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A nightclub, a terrace, and tour/ticket assistance are also featured at the eco-friendly Novotel Palembang Hotel & Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Palembang hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Novotel Palembang Hotel & Residence offers 197 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in December 2015.
The hotel hosts a free manager's reception daily.
Novotel Palembang Hotel & Residence has 2 restaurants on site.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of: CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.