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Novotel Palembang Hotel & Residence

4.0 star property
Central hotel connected to a shopping centre in Palembang with 2 restaurants

Photo gallery for Novotel Palembang Hotel & Residence

2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Courtyard
Restaurant
Restaurant
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included
The current price is AU$102
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127
  • Place, Palembang Golf Club
    ‪15 min walk‬
  • Place, Jakabaring Stadium
    ‪5 min drive‬
  • Place, Palembang Indah Mall
    ‪6 min drive‬
  • Airport, Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room (1 Super King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (1 Super King Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Super King Bed)

1 bedroom, minibar, in-room safe, desk

Superior Room (Super King Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Suite

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Premium King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (Premium King Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Premium King Bed)

1 bedroom, minibar, in-room safe, desk

Superior Room (Premium King Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

About the area

Palembang

Novotel Palembang Hotel & Residence puts you in the heart of Palembang, connected to a shopping centre and within a 20-minute stroll of Palembang Trade Center Mall and Palembang Golf Club. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym, sauna and kids' swimming pool. 15608 square feet (1450 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Palembang hotel include Museum Balaputra Dewa and Pulau Kemaro Pagoda.

What's nearby

  • Palembang Trade Center Mall - 8 min walk - 0.7 km
  • Palembang Golf Club - 15 min walk - 1.3 km
  • Jakabaring Stadium - 5 min drive - 6.3 km
  • Palembang Indah Mall - 6 min drive - 5.1 km
  • Ampera Bridge - 7 min drive - 6.6 km

Getting around

  • RSUD LRT Station - 7 min drive
  • Kramasan Station - 17 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 32 min drive

Restaurants

  • ‪Pempek Candy - ‬7 min walk
  • ‪Pempek Nony 168 - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Pondok Cabe-Cabean - ‬9 min walk
  • ‪The Forest Cafe & Resto - ‬10 min walk

About this property

Novotel Palembang Hotel & Residence

Central hotel connected to a shopping centre in Palembang with 2 restaurants
Novotel Palembang Hotel & Residence offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 15608 square feet (1450 square metres) and includes conference space. A children's pool, a nightclub, and a terrace are also featured at the business-friendly Novotel Palembang Hotel & Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Palembang hotel.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 15608 sq ft of conference space
  • 1450 sq. m of conference space
  • Built in 2003
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 220,000 for adults and IDR 110,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 15,608 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 220000 for adults and from IDR 110000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Novotel Palembang
Novotel Hotel Palembang
Novotel Palembang
Novotel Palembang Hotel
Novotel Palembang Hotel Palembang
Palembang Novotel
Novotel Palembang & Palembang
Novotel Palembang Hotel & Residence Hotel
Novotel Palembang Hotel & Residence Palembang
Novotel Palembang Hotel & Residence Hotel Palembang

Frequently asked questions

What is the cancellation policy at Novotel Palembang Hotel & Residence?

Novotel Palembang Hotel & Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Palembang Hotel & Residence?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Palembang Hotel & Residence on 2 Nov 2025 start from AU$102.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Palembang Hotel & Residence?

Yep, Novotel Palembang Hotel & Residence has a free self car park. Additionally there is valet parking for IDR 100000 per day.

Is there a spa on site at Novotel Palembang Hotel & Residence?

Yep, there is an onsite spa at Novotel Palembang Hotel & Residence. It has a steam room and a sauna.

Does Novotel Palembang Hotel & Residence have a pool?

Novotel Palembang Hotel & Residence has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Novotel Palembang Hotel & Residence?

Novotel Palembang Hotel & Residence features 2 outdoor pools, a full-service spa and a nightclub.

What makes Novotel Palembang Hotel & Residence a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Novotel Palembang Hotel & Residence.

Does Novotel Palembang Hotel & Residence serve breakfast?

Yeah, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Palembang Hotel & Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Palembang Hotel & Residence?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Palembang Hotel & Residence?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Palembang Hotel & Residence?

No, pets are not allowed.

Is there a golf course on site at Novotel Palembang Hotel & Residence?

There is a golf course next to Novotel Palembang Hotel & Residence.