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5.0 out of 5

"Staff were all so friendly and amazing, makes the experience so much better! Rooms were lovely and spacious. Pool is great size and well maintained. ... " More

By a verified traveller on Sun 21 Jul 2019

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Hotel Description

A luxury stay in Palatupana awaits you at Jetwing Yala. You'll be 4.4 km (2.8 mi) from Yala National Park and 13.7 km (8.5 mi) from Kirinda Temple. Highlights at this beach hotel include a full-service spa, an outdoor swimming pool, and free valet parking.

A pampering day can include Swedish massages and Thai massages. The restaurant, The Dining Room, serves local cuisine and is open for breakfast, lunch, and dinner. The Living Room is the hotel's own bar. Enjoy the 24-hour gym, kids' swimming pool, and pool loungers as well as access to ecotours. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this 5-star Palatupana hotel, you'll be 22.9 km (14.2 mi) from Tissa Lake and 24.7 km (15.4 mi) from Yatala Dagoba.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$162* Per night/room 29 Mar. - 30 Mar.

Deluxe Room with Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jetwing Yala ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jetwing Yala

Everyone (1) Couples (1) Family (1)
5 out of 5
Staff were all so friendly and amazing, makes the experience so much better! Rooms were lovely and spacious. Pool is great size and well maintained. Food was excellent!! We enjoyed everything we ate at the restaurants. The buffet was full of great options and all the food was really tasty. The restaurant staff were always checking that we were happy with everything and were happy to chat. Our final night saw an Elephant visit for a drink which just topped off our stay. Thank you!

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Jetwing Yala

Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

5 out of 5

Top class in every way

Pros: Everything - the pool, the wildlife, the sea and the National Park.
Cons: Nothing
Location: Amazing location - so much more than just the National Park although that is enough!
Fantastic resort with every comfort and outstanding service.

Posted by on 21 Jul. 2015

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About the Jetwing Yala

Location Yala, Tissamaharama,

Property Features

Jetwing Yala offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. A children's pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Jetwing Yala. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Palatupana hotel.

  • 80 guestrooms or units
  • 3 levels
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jetwing Yala offers 80 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private balcony
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

The Dining Room - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Living Room - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Jetwing Yala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Jetwing Yala

Policies

Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 196 per vehicle (one-way)
  • Airport shuttle fee per child: USD 196 (one-way)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jetwing Yala Hotel Kirinda
  • Jetwing Yala Kirinda
  • Jetwing Yala Hotel Palatupana
  • Jetwing Yala Hotel
  • Jetwing Yala Hotel
  • Jetwing Yala Hotel Tissamaharama
  • Jetwing Yala Tissamaharama
  • Hotel Jetwing Yala Tissamaharama
  • Tissamaharama Jetwing Yala Hotel
  • Jetwing Yala Hotel
  • Hotel Jetwing Yala
  • Jetwing Yala Tissamaharama
  • Jetwing Yala Tissamaharama
  • Jetwing Yala Hotel Tissamaharama

You should know

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.