The Old Custom House

4.0 star property
Inn in Padstow with coffee shop/cafe and restaurant

Photo gallery for The Old Custom House

Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Coffee shop
Property entrance
Superior Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$349
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
South Quay, Padstow, England, PL28 8BL
  • Padstow Harbour
    ‪2 min walk‬
  • Trevone Bay Beach
    ‪4 min drive‬
  • Harlyn Bay Beach
    ‪6 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪23 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Sea View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Padstow

At The Old Custom House you'll be within steps of Padstow Harbour and Padstow Museum. Highlights at this inn include a restaurant and in-room free WiFi. .The restaurant, The Old Custom House, serves seafood and is open for lunch and dinner. At the inn's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. .Attractions in proximity to this 4-property class Padstow inn include Watergate Bay Beach and Fistral Beach.

What's nearby

  • Padstow Harbour - 2 min walk - 0.2 km
  • Trevone Bay Beach - 4 min drive - 3.8 km
  • Harlyn Bay Beach - 6 min drive - 5.2 km
  • Harbour Cove Beach - 12 min drive - 2.5 km
  • Polzeath Beach - 14 min drive - 6.7 km

Getting around

  • St Columb Road Station - 17 min drive
  • Newquay (NQY-Newquay Cornwall) - 21 min drive

Restaurants

  • ‪The Mariners - ‬17 min walk
  • ‪Cherry Trees Coffee House - ‬1 min walk
  • ‪Fee's Food - ‬22 min drive
  • ‪Greens Of Padstow - ‬4 min walk
  • ‪Atlantic Coast Express - ‬16 min drive

About this property

The Old Custom House

Inn in Padstow with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Padstow inn is smoke free.

  • 22 guestrooms or units
  • Front desk (limited hours)
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Old Custom House offers 22 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Padstow inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8.80 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Old Custom House

Conveniences

  • Hair salon
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.80 per night (499 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow

Frequently asked questions

What is the cancellation policy at The Old Custom House?

The Old Custom House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Old Custom House?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at The Old Custom House on 22 Sept 2025 start from AU$349.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Old Custom House?

Yep, The Old Custom House is a short 12-minute walk from Brea Beach.

Does The Old Custom House serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at The Old Custom House?

No, The Old Custom House does not offer an airport shuttle service.

Is there a bar or restaurant at The Old Custom House?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day.

What time are check-in & check-out at The Old Custom House?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Old Custom House?

No, only service animals are allowed.