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Hotel J&E by Serranillo

Property class: 3

Photo gallery for Hotel J&E by Serranillo

Restaurant
Interior
Front of property – evening/night
Interior
In-room safe, desk, blackout curtains, iron/ironing board (on request)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Place, Museo de Medicina Laboral
    ‪7 min walk‬
  • Place, Museo Casa Grande
    ‪9 min walk‬
  • Place, Museo del Paste
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Mineral del Monte

At Hotel J&E by Serranillo you'll be within just a 10-minute stroll of Museo Casa Grande and Museo de Medicina Laboral. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include hot stone massages and body wraps along with aromatherapy and reflexology. The family restaurant, Restaurante El Seranillo, serves Mexican cuisine. At the hotel's own lounge bar, you can stop for a drink. 269 square feet (25 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 8:30 AM and noon. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this 3-property class Mineral del Monte hotel include Museo de Sitio Mina la Dificultad and Museo del Paste.

What's nearby

  • Museo de Medicina Laboral - 7 min walk - 0.6 km
  • Museo Casa Grande - 9 min walk - 0.8 km
  • Museo de Sitio Mina la Dificultad - 15 min walk - 1.3 km
  • Museo del Paste - 19 min walk - 1.6 km
  • Museo de Sitio Mina de Acosta - 11 min drive - 2.3 km

Restaurants

  • ‪Pastes El Portal - ‬9 min walk
  • ‪El Serranillo - ‬1 min walk
  • ‪Santa Clara - ‬5 min walk
  • ‪Casa Valentino - ‬2 min walk
  • ‪La Plaza Del Centro Gastronomico - ‬5 min walk

About this property

Hotel J&E by Serranillo

Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

  • 20 guestrooms or units
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel J&E by Serranillo offers 20 accommodations with a safe and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo

J&E Serranillo Mineral del Monte

J&E Serranillo Mineral l Mont

Hotel J&E by Serranillo Hotel

Hotel J&E by Serranillo Mineral del Monte

Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

What is the cancellation policy at Hotel J&E by Serranillo?

Hotel J&E by Serranillo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel J&E by Serranillo?

Yep, Hotel J&E by Serranillo has a free self car park and free valet parking.

Is there a spa on site at Hotel J&E by Serranillo?

Yep, there is an onsite spa at Hotel J&E by Serranillo. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Hotel J&E by Serranillo a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel J&E by Serranillo.

Does Hotel J&E by Serranillo serve breakfast?

You bet, cooked-to-order breakfast is served daily between 8:30 AM and noon.

Is there a free airport shuttle available at Hotel J&E by Serranillo?

No, Hotel J&E by Serranillo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel J&E by Serranillo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel J&E by Serranillo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel J&E by Serranillo?

No, pets and service animals are not allowed.

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 152 reviews
Rating 8 - Good. 35 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 1 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get there, the hotel very clean and comfortable. Loved it there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Es un n hotel bonito, cómodo y aún buennprecio
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, la habitación estuvo impecable, y el servicio estupendo. Estamos muy contentos de habernos hospedado allí. Y también hay un restaurante a sólo unos pasos del hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

maria de lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal Buenas instalaciones siempre limpias La habitación super cómoda
Stayed 4 nights in May 2026
Verified review

8/10 Good

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento un poco lejos, la habitación inicial tenía problemas en el área de Regadera, me la cambiaron pero la Cama estaba muy dura
Stayed 1 night in May 2026
Verified review

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo no hay estacionamiento los carros o motos quedan en la calle..
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está excelente!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, tarifas accesibles, personal amable, habitaciones cómodas y limpias, ubicación estrategica y cómoda.
Stayed 1 night in May 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mejorar y cuidar los accesos para personas con movilidad reducida
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, es punto medio para visitar muchos lugares, la atencion es muy buena y el personal es sumamente cordial, yo les doy 10
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedarse, con el estacionamiento un poco limitado, pero seguro, me tocó habitacion con un frigovar, y hay un cajero automatico por si necesitan disponer efectivo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda y limpia Gracias por los extras como Te y Agua ciel. Eso es darle al Huésped atención al detalle!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está limpio, bonito
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Prof. Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente opción de hospedaje en Real del Monte.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025