Oyster Pond pet-friendly accommodation

Excellent staff very friendly. They took care of all my needs. I would recommend this place. Most of the patrons that go there have been going there for years. I will definitely see about going back.

The staff was AMAZING! Our stay started weeks before arrival when Marla reached out to help plan our stay and was super responsive to all my inquiries. Then upon arrival, Frisner greeted us with the warmest and most welcoming smile. (more on Frisner later). At the front desk, Janis asked if we would be interested in a room upgrade but didn't stop there...to make sure the room and location met our expectations she asked Marlon (security) to show us the rooms before checking us in...Marlon gave us a little walking tour of the property as well and made great recommendations for local cuisine and attractions. During our stay Arnaldo was there each morning to greet us with a friendly smile and great advice on things to do on the island. We ended most days at the amazing pool (and swim up pool bar:) for drinks by Jean-Claude and light snacks delivered poolside by Shinde (Pan) and Jareese...their attention to our party and service was incredible. My wife and I had our first couples massage by Odalis and Aracelis at the Hibiscus Spa...HEAVEN! Back to Frisner...we were leaving for a beach day trip to the other side of the island and forgot towels...Frisner noticed and chased us down delivering the towels before we drove away. Amazing!

Driving the hills were unique to get to and from the hotel. I loved the comfort of the room and the views are beautiful. It's a gated community so I felt safe.