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Bristol Palace Hotel

5.0 star property
Luxury hotel with a restaurant, near Port of Genoa Cruise Ship Terminal

Photo gallery for Bristol Palace Hotel

Front of property
Building design
Property amenity
Suite
Presidential Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$332
includes taxes & fees
31 Jan - 1 Feb

Explore the area

View map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Down duvets, minibar, in-room safe, blackout curtains

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Blackout curtains
2 bedrooms
Premium bedding
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Double or Twin Room

9.6 out of 10
Exceptional
(74 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Single Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

About the area

Genoa

A luxury stay in the heart of Genoa awaits you at Bristol Palace Hotel. Within a 20-minute stroll, you'll find popular places like Old Port and Genoa Port Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Giotto, serves Italian cuisine and is open for lunch and dinner. Bistrot is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .With a stay at this 5-property class Genoa Historical Centre hotel, you'll be 2.5 km (1.6 mi) from Port of Genoa Cruise Ship Terminal.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Genoa (GOA-Cristoforo Colombo) - 21 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Murena Suite - ‬2 min walk

About this property

Bristol Palace Hotel

Luxury hotel with a restaurant, near Port of Genoa Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay and WeChat Pay.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

What is the cancellation policy at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Palace Hotel?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 31 Jan 2026 start from AU$315.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Palace Hotel?

Onsite parking is limited.

Are there any beaches close to Bristol Palace Hotel?

The closest beach to Bristol Palace Hotel is Camogli Beach (18.3 km).

Does Bristol Palace Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Bristol Palace Hotel?

No, Bristol Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bristol Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bristol Palace Hotel?

Cats and dogs are welcome at Bristol Palace Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic except for the breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonatas, Sao Paulo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - location is perfect, service is very good - room is great and very big. Very good Option.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alfredo, Hartsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning renovation of a heritage property. Staff take pride in making sure everything is clean and in good condition. Staff are all courteous and always ready to help. Breakfast was as expected in a good hotel, but if you have other preferences you must order from the menu. A great hotel all around!
Stayed 4 nights in Oct 2025

6/10 Okay

Mustafa

Liked: Cleanliness, staff & service, amenities
I really liked the hotel. It’s beautifully maintained inside, and the staff are very friendly and take their time to assist you. The service was excellent, and everything was exceptionally clean. The only downside is that the walls are not soundproof, but aside from that, it’s a great place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great shoppimg, Italian cafe life!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenniffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect! Room, location, staff, and the Barman was delightful. Could not recommend enough for the perfect spot to e joy this lovely city full of surprises and architecture and history.
Stayed 3 nights in Oct 2025

10/10 Excellent

A

Stayed 1 night in Sep 2025

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, historical and beautiful interior. Rooms were well appointed and the staff was wonderful and accommodating. The bartender at the lounge was very nice and funny.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the historic center of Genoa. Very walkable to all palaces, museums, and churches. Great staff and service. Dinner was very good. Wine selection above average. Valet parking 29 euros a day but plenty of cheaper municipal parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken, North Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in historic old building. Excellent location. Breakfast with many options.
Stayed 1 night in Aug 2025

8/10 Good

Azita

Stayed 1 night in Sep 2025

10/10 Excellent

Nataysia

Stayed 4 nights in Sep 2025

10/10 Excellent

Elieser

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. We had a classic and could have used some drawers for unpacking and a small desk for working. But otherwise, lovely.
Stayed 6 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, room was a great size and very comfortable. Staff was outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old charm hotel
Stayed 1 night in Jul 2025