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The Business Inn

2.5 star property

Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area
Executive Suite, 1 King Bed, 1 Queen Sofa Bed
Studio Suite, 1 King Bed | Private kitchen
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$192
includes taxes & fees
3 May - 4 May

Explore the area

View map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(219 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(127 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(641 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(119 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(150 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(127 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Ottawa

The Business Inn places you in the centre of Ottawa, within just a 15-minute stroll of popular places like Rideau Canal and University of Ottawa. Highlights at this hotel include a restaurant, free continental breakfast and in-room kitchens. .MacLaren's on Elgin is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Centretown hotel include Rogers Centre Ottawa and Parliament Hill.

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • Rideau Canal - 5 min walk - 0.5 km
  • National Arts Centre - 8 min walk - 0.7 km
  • University of Ottawa - 8 min walk - 0.7 km
  • Parliament Hill - 15 min walk - 1.3 km

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Lieutenant's Pump - ‬3 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Bridgehead - ‬1 min walk
  • ‪East India Company - ‬3 min walk

About this property

The Business Inn

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 12 levels
  • Built in 1968
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Business Inn offers 158 accommodations with computers and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 2,603 reviews
The price is AU$181
includes taxes & fees
3 May - 4 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Business Inn?

The Business Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Business Inn?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at The Business Inn on 3 May 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Business Inn?

Yep, The Business Inn has a secured covered self car park with in/out privileges for CAD 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes The Business Inn a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Business Inn.

Is The Business Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that The Business Inn is a hit with families.

Does The Business Inn serve breakfast?

You bet, our guests highly rate the free continental breakfast here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Business Inn?

No, The Business Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Business Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Business Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Business Inn?

No, only service animals are allowed.

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5937 out of 8122 reviews
Rating 8 - Good. 1748 out of 8122 reviews
Rating 6 - Okay. 284 out of 8122 reviews
Rating 4 - Poor. 57 out of 8122 reviews
Rating 2 - Terrible. 96 out of 8122 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

DARA

Stayed 1 night in Jan 2026

10/10 Excellent

Michael, Hastings

Travelled with family and small children
Liked: Cleanliness
Friendly staff…rooms are getting dated but overall an excellent experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Geelia Mary

Stayed 4 nights in Jan 2026

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff above all else were great ... especially the room attendant for the 12th floor. She was absolutely lovely. The lobby was a bit dated, but the room was great. Comfortable bed, quiet, no complaints. There were a LOT of air purifiers using up all of the wall sockets, and when one was unplugged, it was noticeable.
Stayed 3 nights in Jan 2026

10/10 Excellent

RYAN

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was great. Amazing room for the price. Can't beat the location
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very suitable for a family of four. Good working kitchen. Staff was very helpful and courteous. The included breakfast was a big bonus. I would highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Amandeep

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is sooo good , i can't explain in words. Staff is soo good and supportive. Excellent room service . I recommend this place . Room is so clean , fresh and Excellent condition. Looks like my stay is very good and clam.
Stayed 1 night in Jan 2026

10/10 Excellent

Marko

Liked: Property conditions & facilities
Friendly staff. Close to the canal for skating
Stayed 2 nights in Jan 2026

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very good, good size and clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Ce n'est pas ma première visite à cet endroit. Je dois souligner que nous avons encore été agréablement surpris de l'accueil sympathique du personnel. Notre chambre était très propre incluant les ustensiles et la vaisselle. Les serviettes récentes nous ont aussi comblées.
Stayed 2 nights in Jan 2026

10/10 Excellent

ALVES

Travelled with family
Liked: Cleanliness, staff & service, amenities
The size and living space, the organization of the room. Next the kitchen space has just about everything one needs for preparing meals. The view from the windows was also great. I loved it and would return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel doesn’t look like much from the outside, but it’s one of the best I stayed at! Friendly and awesome staff at the lobby. Gigantic rooms with confy beds and sofa beds. A breakfast buffet like a all inclusive resort!! This is the best hotel in Ottawa!! You have to stay there!! It’s perfect!
Stayed 2 nights in Jan 2026

8/10 Good

Denis

Travelled with group
Liked: Cleanliness
Courteous staff Confortable bed Quiet room Only criticism: we re in winter with boots Room should some carpeting when we enter so we do nit stain the floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. They made our stay very memorable. The front desk team do everything they can to ensure you have a great experience at the Hotel from opening doors when your hands are full or giving you directions to the closest place to ice skate. The continental breakfast provides a traveller with everything one needs to fuel up for the day. The extra touch of a grab bag with water and light snack is very thoughtful. The property is central to good restaurants and easy walking to city center and sights. I highly recommend the Business Inn to anyone looking for a great place to stay in Ottawa
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Jan 2026

8/10 Good

Ira

Liked: Cleanliness, amenities, property conditions & facilities
Very large room. Helpful staff. TV was more complicated to operate than it needed to be, but overall, a very positive experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosemary

All was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and had lots of extras like a white noise machine, full size ironing board and an air purifier. There was a completely stocked kitchen too but we didn't stay long enough to use it. It was very quiet and comfortable. We were impressed with the breakfast buffet. There were so many food and beverage choices offered. There was literally something for everyone. The room rate was reasonable and the staff were friendly and helpful. It exceeded our expectations and we will be repeat customers.
Stayed 1 night in Jan 2026

8/10 Good

Marco, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is one of our favorite hotels in Ottawa, easy to move wherever you need to go in Ottawa, the breakfast is gorgeous, the room at first floor was a little bit noisy due a cars outside, but nothing to complaints the kitchen inside the suite is pretty handy to prepare some meals and computer and printer if you need it.100% recommend!!
Stayed 2 nights in Jan 2026

10/10 Excellent

John Carlo

Stayed 2 nights in Jan 2026

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Oui la chambre était impeccable, le lit très confortable. Personnel poli et courtois Séjour agréable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for 4 nigths and it was a pleasant stay! The room is always spotless. Comfortable and clean. Generous with toiletries and towels. Staff is courteous. Breakfast is abundant... Service is excellent!
Stayed 4 nights in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026