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Hyatt Place Ottawa West

3.0 star property
Eco-certified hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Ottawa West

American cuisine
Coffee shop
Exterior
Room, 1 King Bed with Sofa bed
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$202
includes taxes & fees
22 June - 23 June

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Bayshore Shopping Centre
    ‪3 min drive‬
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Multiple Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Exterior

Suite, Multiple Beds, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ottawa

At Hyatt Place Ottawa West you'll be 3.4 km (2.1 mi) from Queensway Carleton Hospital and 4.3 km (2.7 mi) from Andrew Haydon Park. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, The Placery, serves American cuisine and is open for lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 1183 square feet (110 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Nepean hotel include Canadian Tire Centre and Rideau Canal.

What's nearby

  • Bayshore Shopping Centre - 3 min drive - 4.4 km
  • Queensway Carleton Hospital - 3 min drive - 3.0 km
  • Kanata Centrum Shopping Centre - 7 min drive - 9.1 km
  • Canadian Tire Centre - 7 min drive - 10.6 km
  • Algonquin College - 8 min drive - 8.5 km

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Kichesippi Beer Co - ‬17 min walk

About this property

Hyatt Place Ottawa West

Eco-certified hotel with free breakfast and 24-hour fitness centre
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square metres) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Ottawa West?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on 22 June 2025 start from AU$202.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Ottawa West?

Yep, Hyatt Place Ottawa West has a free self car park.

Does Hyatt Place Ottawa West have a pool?

Yep, and guests recommend it! Hyatt Place Ottawa West has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Hyatt Place Ottawa West family-friendly?

You bet! With amenities such as an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hyatt Place Ottawa West is a hit with families.

Does Hyatt Place Ottawa West serve breakfast?

You bet, visitors enjoy the free buffet breakfast here! Offered weekdays from 6:30 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Ottawa West?

No, Hyatt Place Ottawa West does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Ottawa West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Place Ottawa West?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1163 out of 1750 reviews
Rating 8 - Good. 411 out of 1750 reviews
Rating 6 - Okay. 90 out of 1750 reviews
Rating 4 - Poor. 41 out of 1750 reviews
Rating 2 - Terrible. 45 out of 1750 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Very smooth check in. Clean rooms and facilities. Breakfast was good too except for the scrambled eggs. But the rest of the food was great.
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Zhiyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

really good, the place is new and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful! Hope to be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Quick one night get away Room was clean and staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Lynda Petit-Frere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Hyatt place and it was truly an unforgettable experience. From the moment I arrived, I was greeted with a warm welcome and professional service that set the tone stay. The front desk staff were incredibly friendly and efficient, making check-in a breeze. The room was nothing short of amazing – spacious, beautifully decorated, and immaculately clean. Exceptional Stay – A Perfect Experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff friendly and helpful. Room spacious and comfortable. Breakfast delicious. As a family we enjoyed our stay and would happily visit again!
Stayed 1 night in Mar 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, hotel is beautiful and the complimentary breakfast was great!!!!
Stayed 1 night in Mar 2025

8/10 Good

nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but kind of out of the way of shopping n dining for children.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay Overall.

Overall the hotel was nice, friendly staff. Room was clean, and bed was very comfortable. I was disappointed that my requests were not accommodated by the hotel given the time frame we booked and that the hotel confirmed there shouldn’t be any issues.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. Excellent accommodations
Stayed 1 night in Mar 2025

10/10 Excellent

Obie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Les

Travelled with partner
Liked: Amenities
Excellent experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only issue I have with this hotel is the shower pressure is very poor it’s too bad because it important and would have made our stay perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rajdeep

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon, Smiths Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Close to NDHQ with a good bar next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing staff

The staff were wonderful, the beds were so comfortable (I've never slept so good). The shower head was amazing! Loved the mini fridge, room size was spacious with separate comfortable sitting area. My only wish would be for a microwave but we certainly managed fine without it. Very quiet, easy parking and nice neighborhood. I will definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Wonderful staff, great breakfast. I loved that coffee was available atfront desk early morning before breakfast was available. Shower was amazing!! The only thing I would love to see is a magnification mirror in the bathroom!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Very helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing birthday weekend

We went up to Ottawa to celebrate my girlfriend‘s birthday had a great time. The hotel was amazing. Five stars across the road. I stayed at a lot of hotels and this one was really one of my favorites.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mihretab

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025