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4.0 out of 5

"Close to major attractions. Clean motel, helpful staff. " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

Best Western Plus Ottawa Downtown Suites places you in the center of Ottawa, within just a 5-minute stroll of Museum of Nature and within 20 minutes of Rideau Canal. Highlights at this hotel include a 24-hour business center, and in-room kitchenettes and free WiFi.

IPod docks, LCD TVs, and free local calls are featured in all 123 rooms. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, kitchenettes and safes are available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and multilingual staff. There's also the convenience of self parking.

Attractions within a 20-minute walk of this Centretown hotel include Parliament Hill and National Arts Centre.

Best Western Plus Ottawa Downtown Suites ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Ottawa Downtown Suites

Family (2)
4 out of 5
Close to major attractions. Clean motel, helpful staff.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Jenn Lytle, Front Office Manager

Hello, we are pleased to see that you enjoyed your stay with us! Thank you for your comments.

About the Best Western Plus Ottawa Downtown Suites

Location 377 O'Connor St, Ottawa, ON K2P2M2

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 3 meeting rooms available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-friendly Best Western Plus Ottawa Downtown Suites. Parking is available for a fee. This Ottawa hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Macdonald-Cartier Intl. Airport (YOW) (13.1 km / 8.1 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (3.9 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Ottawa Downtown Suites offers 123 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Accommodations have kitchenettes with cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • IPod dock
  • LCD television
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 4
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 27.06 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Victoria Park
  • Best Western Ottawa
  • Best Western Plus Victoria Park Suites Hotel
  • Best Western Plus Victoria Park Suites Hotel Ottawa
  • Best Western Plus Victoria Park Suites Ottawa
  • Best Western Plus Victoria Suites
  • Best Western Victoria Park
  • Best Western Victoria Park Suites
  • Best Western Victoria Suites
  • Best Western Plus Ottawa Downtown Victoria Park Hotel
  • Best Western Plus Victoria Park Hotel
  • Best Western Plus Ottawa Downtown Victoria Park
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites
  • Best Western Plus Ottawa Downtown – Victoria Park
  • Best Western Plus Victoria Park Hotel Ottawa
  • Best Plus Ottawa Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel Ottawa

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.