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Hotel Luna Otsu

2.5 star property

Photo gallery for Hotel Luna Otsu

Suite Room | Private spa tub
Lobby
Exterior detail
Minibar, free WiFi
Deluxe Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
7-1-20, Ogaya, Otsu, Shiga, 520-2144
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Aeon Mall Kusatsu
    ‪7 min walk‬
  • Place, Otsu City Science Museum
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪75 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Otsu

At Hotel Luna Otsu you'll be within a 10-minute walk of Aeon Mall Kusatsu and 2.3 km (1.4 mi) from Lake Biwa. Highlights at this hotel include free daily breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a lift. Each morning free Japanese breakfast is offered between 6:00 AM and 11:00 AM. .Attractions within a 30-minute drive of this Otsu hotel include Shijo Street and Yasaka Shrine.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.2 km
  • Aeon Mall Kusatsu - 7 min walk - 0.7 km
  • Yabasekihan Island Park - 19 min walk - 1.7 km
  • Otsu City Science Museum - 6 min drive - 2.6 km
  • Otsu Kogan Nagisa Park - 6 min drive - 2.9 km

Getting around

  • Seta Station - 3 min drive
  • Higashino Station - 14 min drive
  • Osaka (KIX-Kansai Intl.) - 112 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Green leaf cafe イオンモール草津店 - ‬11 min walk
  • ‪マクドナルド イオンモール草津店 - ‬10 min walk
  • ‪函館市場 - ‬11 min walk
  • ‪丸亀製麺 - ‬11 min walk

About this property

Hotel Luna Otsu

Free breakfast is served daily. WiFi is free in public spaces. Hotel Luna Otsu also features room service (during limited hours) and a lift. Free self parking is available.

This Otsu hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Hotel Luna Otsu offers 29 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$47
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free Japanese breakfast available daily 6:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • Streaming services

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Luna Otsu?

Hotel Luna Otsu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Luna Otsu?

Yep, Hotel Luna Otsu has a free self car park.

Does Hotel Luna Otsu serve breakfast?

Yep, complimentary Japanese brekkie is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Luna Otsu?

No, Hotel Luna Otsu does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luna Otsu?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luna Otsu?

No, pets are not allowed.

Hotel Luna Otsu Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

7.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save yourself a headache

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.
Stayed 2 nights in Mar 2025

4/10 Poor

Audra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Stayed 8 nights in Mar 2024

8/10 Good

Wing Shan Bonita

Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Stayed 8 nights in Mar 2024

10/10 Excellent

Frederick

Stayed 3 nights in Apr 2024

10/10 Excellent

Noa

Stayed 3 nights in Oct 2025

10/10 Excellent

KEY YOUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다음에 또 가고 싶어요.
Stayed 1 night in Aug 2025

10/10 Excellent

NAOYA

Stayed 1 night in Apr 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.
Stayed 1 night in Oct 2024

8/10 Good

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。
Stayed 1 night in Aug 2024

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ふうき

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬
Stayed 2 nights in Mar 2024

8/10 Good

FENGTUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities
英語較難溝通。
Stayed 1 night in Nov 2023

2/10 Terrible

KWOK YIU

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

不會入住！

给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住，連飲水都有味!永不入住!
Stayed 1 night in Nov 2023

4/10 Poor

セイジ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

たけお

Stayed 1 night in May 2023

10/10 Excellent

ともこ

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます
Stayed 1 night in Jun 2022

4/10 Poor

Shunichi

Stayed 1 night in Nov 2021

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空気清浄機までついていてコロナ対策がしっかりしていてとても良かった
Stayed 1 night in Mar 2021

6/10 Okay

HIRAI

Stayed 1 night in Feb 2021

8/10 Good

Hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020