Biwako Hanakaido places you in the heart of Otsu, steps from Ogoto Onsen and 1.8 km (1.1 mi) from Lake Biwa. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .A day of pampering can include massages and aromatherapy. The restaurant, Ramupu, serves Japanese cuisine. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Japanese breakfast is available daily between 7 AM and 9:30 AM. .Within a 30-minute drive of this 3.5-property class Ogoto hotel, attractions include Kawaramachi Street and Fushimi Inari Shrine.
What's nearby
Ogoto Onsen - 1 min walk - 0.0 km
Kiyomizu Temple - 29 min drive - 22.6 km
Fushimi Inari Shrine - 30 min drive - 21.8 km
Kawaramachi Street - 33 min drive - 24.8 km
Nishiki Market - 35 min drive - 25.4 km
Getting around
Ogotoonsen station - 20 min walk
Osaka (KIX-Kansai Intl.) - 126 min drive
Restaurants
スシロー 大津堅田店 - 3 min drive
中華そば 殿 雄琴店 - 3 min drive
麺屋 聖〜kiyo〜 - 15 min walk
麺屋昊鶏 - 3 min drive
麺屋スリル - 4 min drive
About this property
Biwako Hanakaido
Biwako Hanakaido offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
A library, a vending machine, and multilingual staff are also featured at Biwako Hanakaido. Self parking is free.
This 3.5-star Otsu hotel is smoke free.
43 guestrooms or units
6 levels
2 dining venues
Breakfast available (surcharge)
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Library
Garden
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge
Coffee shop
Biwako Hanakaido offers 43 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Services include massages. A variety of treatment therapies are provided, including aromatherapy. Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Biwa Roman
Ramupu
Things to do
Hot springs
Library
Sauna
Family friendly
In-room refrigerator
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
Spa
Aromatherapy
Hot springs
Massage
Private outdoor onsen (mineral springs) in communal space
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
6 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for Japanese breakfast: from approximately JPY 2500 for adults and from JPY 2000 for children
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Property is also known as
Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Frequently asked questions
What is the cancellation policy at Biwako Hanakaido?
Biwako Hanakaido offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Biwako Hanakaido?
As of 25 June 2026, prices found for a 1-night stay for 2 adults at Biwako Hanakaido on 29 June 2026 start from AU$481, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Biwako Hanakaido?
Yep, Biwako Hanakaido has a free self car park.
What makes Biwako Hanakaido a romantic place to stay?
A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Biwako Hanakaido.
Does Biwako Hanakaido serve breakfast?
You bet, Japanese breakfast is offered daily from 7 AM to 9:30 AM.
Is there a free airport shuttle available at Biwako Hanakaido?
No, Biwako Hanakaido does not offer an airport shuttle service.
Is there a bar or restaurant at Biwako Hanakaido?
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?
What time are check-in & check-out at Biwako Hanakaido?
Check-in begins at 3:00 PM. Check-out time is 11 AM.
Are pets allowed at Biwako Hanakaido?
No, pets are not allowed.
Biwako Hanakaido Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 192 out of 271 reviews
10 - Excellent
192
Rating 8 - Good. 68 out of 271 reviews
8 - Good
68
Rating 6 - Okay. 8 out of 271 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 271 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 271 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Norman
28 Jan 2026
Liked: Cleanliness, staff & service, amenities
Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes.
The staff and hospitality are exceptional!!!
Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast.
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Top notch ryokan, highly recommended.
Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station.
Includes an onsen and massage service as well.
The room was very spacious, clean and comfortable.
The meals delicious.
The staff extremely friendly and helpful.
Very nice experience while in Kyoto.