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Sonesta Hotel Osorno

4.0 star property

Photo gallery for Sonesta Hotel Osorno

Lobby
Restaurant
Garden
Restaurant
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$175
10 July - 11 July

Explore the area

View map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Place, Casino Osorno
    ‪1 min walk‬
  • Place, Fort Reina Maria Luisa
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪14 min walk‬
  • Airport, Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪15 min drive‬

Room options

View all photos for Estandar Twin

View from room

Estandar Twin

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ejecutiva King

View from room

Ejecutiva King

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite King

Minibar, in-room safe, desk, blackout curtains

Junior Suite King

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ejecutiva Twin

View from room

Ejecutiva Twin

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Estandar King

View from room

Estandar King

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Osorno

Sonesta Hotel Osorno places you steps from Casino Osorno and within a 10-minute stroll of Fort Reina Maria Luisa. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a casino. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Free cooked-to-order breakfast is available daily between 5:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Osorno hotel include Plaza de Armas and Osorno Cathedral.

What's nearby

  • Casino Osorno - 1 min walk - 0.1 km
  • Fort Reina Maria Luisa - 4 min walk - 0.4 km
  • Osorno Cathedral - 14 min walk - 1.2 km
  • Plaza de Armas - 14 min walk - 1.3 km
  • Ruben Marcos Peralta Stadium - 5 min drive - 2.0 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Bar City - ‬9 min walk
  • ‪Sour Manía - ‬2 min walk
  • ‪Gran Lobo - ‬13 min walk
  • ‪shaggi - ‬12 min walk
  • ‪Club exc3ss - ‬11 min walk

About this property

Sonesta Hotel Osorno

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13 square feet (1 square metres) and includes a conference centre. A casino, a fitness centre, and an arcade/games room are also featured at the business-friendly Sonesta Hotel Osorno. Self parking is free.

This 4-star Osorno hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13 sq ft of conference space
  • 1 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Casino
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Sonesta Hotel Osorno offers 106 accommodations with minibars and a safe. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Hotel Diego de Almagro Osorno
Osorno
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Business services
4.5 out of 5, Wonderful, 155 reviews
The price is AU$164
26 June - 27 June
Hotel Diego de Almagro Osorno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping
  • Stereo

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (13 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Osorno?

Sonesta Hotel Osorno offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Osorno?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Osorno on 10 July 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Osorno?

Yep, Sonesta Hotel Osorno has a free self car park.

Are there any beaches close to Sonesta Hotel Osorno?

The closest beach to Sonesta Hotel Osorno is Pucatrihue Beach (48.1 km).

Does Sonesta Hotel Osorno serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily between 5:30 AM and 10:00 AM.

Is there a free airport shuttle available at Sonesta Hotel Osorno?

No, Sonesta Hotel Osorno does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Hotel Osorno?

Yep, Sonesta Hotel Osorno has 2 restaurants.

What time are check-in & check-out at Sonesta Hotel Osorno?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sonesta Hotel Osorno?

No, pets are not allowed.

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 242 reviews
Rating 8 - Good. 57 out of 242 reviews
Rating 6 - Okay. 14 out of 242 reviews
Rating 4 - Poor. 7 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, amenities
The hotel is the best in the area and feels like an oasis. Good service, great food, big and clean rooms )though we had to ask for a better one).
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel with excelent employees. Can’t wait to come back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
the room is old but very spacious. The staff is very welcoming and gentle. Especially in the restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk rock
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Luis Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities
Excelente experiencia, Hotel y personal impecables.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edson Roberto

Liked: Cleanliness, staff & service, amenities
Tudo ótimo, nenhum destaque, excelente estadia.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Esteban

Liked: Cleanliness, amenities
Disliked: Staff & service
Las habitaciones y baño son cómodas y la comida estuvo bien. El problema fue el servicio, sobretodo en el bar en la noche de llegada. Una hamburguesa y una tabla demoraron 1 hora, no pusieron cubiertos ni servilletas y sólo había un tipo de vino aunque la carta de vinos tenía una gran oferta..... insólito en un Hotel que se supone tiene 5 estrellas y está en un país reconocido por sus vinos. El pisco sour de cortesía muy malo. Una pena.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities
Quarto e comodidades se destacaram
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Silvina Nata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo impecable como siempre .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción en Osorno!!!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Poul

Liked: Cleanliness, staff & service, room comfort
Ingen opgradering selvom der var plads. Ingen velkomstgave eller flaskevand på værelset etc.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities
Desayuno normal, siempre ybcontundente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luiz Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 4 nights in Sep 2025