Best Western Plus Durham Hotel & Conference Centre

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

• No rollaway/extra beds available
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Number of children who can stay for free – 4
• Debit cards
• Staffed front desk
• Security system
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is available for guests
• Masks are available for guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are available
• Individually wrapped food options are available for breakfast
• gap period enforced between guest stays 72 hours
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property follows sanitisation practices of SafeStay (AHLA - USA)
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is not available
• Reservation might be required for some facilities on site
• Mobile key entry is not available
• Food service not has not been amended for enhanced safety