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Hotel Cocoa

3.0 star property

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Annex, Ocean View, Deluxe Family Room, Non Smoking
Exterior
Annex, Ocean View, Deluxe Villa, Non Smoking | Terrace/patio
Annex, Ocean View, Deluxe Family Room, Non Smoking
Annex, Ocean View, Deluxe Family Room, Non Smoking | In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • Kitchen
The current price is AU$118
28 May - 29 May

Explore the area

View map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Toyako Hot Spring
    ‪16 min drive‬
  • Place, Rusutsu Resort
    ‪31 min drive‬

Room options

View all photos for Standard Double

Premium bedding, in-room safe, individually decorated

Standard Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View

  • Lake view
  • 49 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(18 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View

  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin

Premium bedding, in-room safe, individually decorated

Standard Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Annex, Ocean View, Deluxe Family Room, Non Smoking

Annex, Ocean View, Deluxe Family Room, Non Smoking

Annex, Ocean View, Deluxe Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Annex, Ocean View, Superior Family Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Superior Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Annex, Ocean View, Deluxe Villa, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Villa, Non Smoking

  • Ocean view
  • 230 sq m
  • 5 bedrooms
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Annex – Ocean View Deluxe Family Room

Premium bedding, in-room safe, individually decorated

Annex – Ocean View Deluxe Family Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Annex – Ocean View Superior Family Room

Premium bedding, in-room safe, individually decorated

Annex – Ocean View Superior Family Room

  • Sleeps 6
  • Free Wi-Fi

About the area

Toyako

At Hotel Cocoa, you'll be 2.2 km (1.4 mi) from Lake Toya and 8.3 km (5.2 mi) from Toyako Onsen. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This hotel has free WiFi in public areas and a vending machine. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. There's also limited parking, along with the convenience of train pick-up service. .Sights within a 20-minute drive of this 3-property class Toyako hotel include Toyako Hot Spring and Showashinzan Ropeway.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Lake Toya - 9 min drive - 4.7 km
  • Toyako Hot Spring - 16 min drive - 10.4 km
  • Rusutsu Resort - 36 min drive - 35.3 km
  • Niseko Annupuri International Ski Area - 59 min drive - 53.3 km

Getting around

  • Toya Station - 17 min drive
  • New Chitose Airport (CTS) - 100 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬3 min drive
  • ‪でめきん食堂 - ‬12 min drive
  • ‪波の音 - ‬12 min drive
  • ‪岡田屋 - ‬12 min drive
  • ‪cafe balher - ‬3 min drive

About this property

Hotel Cocoa

There's a coffee shop/cafe on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Hotel Cocoa also features a vending machine and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Cocoa was completed in January 2023.
  • 1 building
  • 18 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
Hotel Cocoa offers 18 shared accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and hairdryers.

This Toyako hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

Similar properties

Public bath
Toya Onsen Hotel Hanabi
Toyako
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 262 reviews
The price is AU$165
17 May - 18 May
Toya Onsen Hotel Hanabi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Cocoa Toyako

Hotel Cocoa

Cocoa Toyako

Hotel Cocoa Hotel

Hotel Cocoa Toyako

Hotel Cocoa Hotel Toyako

Frequently asked questions

What is the cancellation policy at Hotel Cocoa?

Hotel Cocoa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cocoa?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Hotel Cocoa on 28 May 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cocoa?

Yep, Hotel Cocoa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Cocoa?

The closest beach to Hotel Cocoa is Itanki Beach (37 km).

Are there hot tubs in the rooms at Hotel Cocoa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel Cocoa?

No, Hotel Cocoa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cocoa?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Cocoa?

No, pets are not allowed.

Hotel Cocoa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 377 reviews
Rating 8 - Good. 129 out of 377 reviews
Rating 6 - Okay. 39 out of 377 reviews
Rating 4 - Poor. 8 out of 377 reviews
Rating 2 - Terrible. 8 out of 377 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities
Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.
Stayed 2 nights in Feb 2026

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2026

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025

10/10 Excellent

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.
Stayed 5 nights in Jul 2025

8/10 Good

Chean Khoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025

8/10 Good

Elton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.
Stayed 1 night in Jun 2025

8/10 Good

S M SAMANTHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chayakrit

Liked: Amenities, property conditions & facilities
I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10 Excellent

Won Kwee

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Kok Chin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Stayed 1 night in Nov 2024

6/10 Okay

Dandy

Travelled with family, Travelled with group
Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy place with a very good view
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hei Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Shang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024