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Oriental Hotel Universal City

Property class: 4

Photo gallery for Oriental Hotel Universal City

Property entrance
Daily buffet breakfast (JPY 3600 per person)
Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$94
6 May - 7 May

Explore the area

View map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪4 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪10 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪72 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.2 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds
  • Free Wi-Fi

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(74 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(41 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds
  • Free Wi-Fi

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

A hotel room with two beds, a large window, and balloons.

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

A hotel room with two beds, a large window, and balloons.

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • Free Wi-Fi

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4
  • Free Wi-Fi

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About the area

Osaka

At Oriental Hotel Universal City you'll be 0.3 km (0.2 mi) from Universal Studios Japan and 4.8 km (3 mi) from Kyocera Dome Osaka. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Konohana hotel include Osaka Aquarium Kaiyukan and Intex Osaka.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Osaka Takoyaki Museum - 1 min walk - 0.0 km
  • Universal Studios Japan - 4 min walk - 0.4 km
  • Zepp Osaka Bayside - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 10 min drive - 5.4 km

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Osaka (ITM-Itami) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪スタジオ・スターズ・レストラン (Studio Stars Restaurant) - ‬10 min walk
  • ‪マリオ・カフェ＆ストア - ‬8 min walk
  • ‪スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - ‬10 min walk

About this property

Oriental Hotel Universal City

Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with a safe and complimentary slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3600 for adults and from JPY 1700 for children
  • Covered self-parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

What is the cancellation policy at Oriental Hotel Universal City?

Oriental Hotel Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oriental Hotel Universal City?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on 6 May 2026 start from AU$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oriental Hotel Universal City?

Yep, Oriental Hotel Universal City has a covered self car park for JPY 3000 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Oriental Hotel Universal City family-friendly?

You bet! With amenities such as a deli, as well as children's slippers in the guestrooms, it's no surprise that Oriental Hotel Universal City is a hit with families.

Does Oriental Hotel Universal City serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Oriental Hotel Universal City?

No, Oriental Hotel Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Oriental Hotel Universal City?

Yep, you can grab a meal at Oriental Hotel Universal City's onsite restaurant.

What time are check-in & check-out at Oriental Hotel Universal City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Oriental Hotel Universal City?

No, only service animals are allowed.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 884 out of 1355 reviews
Rating 8 - Good. 316 out of 1355 reviews
Rating 6 - Okay. 102 out of 1355 reviews
Rating 4 - Poor. 26 out of 1355 reviews
Rating 2 - Terrible. 27 out of 1355 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026

10/10 Excellent

Dennis Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient place to stay when going to universal especially after a full day of walking around
Stayed 2 nights in Apr 2026

10/10 Excellent

Gabrielle

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexis

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristy, richmond hill

Stayed 2 nights in Jan 2026

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom amenities and the fact that for children free afternoon snacks !
Stayed 1 night in Jan 2026

10/10 Excellent

SEONGRYONG

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vinodh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, good amenities and loved the location to Universal Studio. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 4 nights in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, daily service, very good staff and english speaking. Location is very close to the train station connecting to other hubs. The theme park has all kinds of restaurants convenient stores, bus transportation straight to and from kansai airport. Highly recommended.
Stayed 5 nights in Jan 2026

10/10 Excellent

isiac

Stayed 3 nights in Jan 2026

10/10 Excellent

camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we checked in, the staff was welcoming, friendly, and accommodating. The property was spotless and the rooms were great!!! Would definitely come back and choose this property.
Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is fine- we’re out of the room most of the day to be at the park anyways. It was clean and served its purpose. My only complaint with this hotel- I know check in time is at 3pm, but I was 7 min early and they seriously turned me away and told me to come back at 3pm. So I went to the bathroom, came back out and at 2:59 I was back in line and they did finally check me in, although they seemed to be having a little trouble, I’m not sure why, it was a little unclear. They do have a lounge area if you arrive early where there are some sweet snacks and coffee, etc which was nice. I had been waiting there for about an hour because again, I understand I was too early for check in. However at no point was I offered an early check in rate either.. which is a little unusual. But I didn’t fight it since I wasn’t really in a hurry that day. I just thought it was petty to turn me away at 2:53pm. I did not eat at the hotel as we got up too early to do breakfast there. In the evenings, after coming back from the park, they offer free hotdogs, 1 per person, which I did not have since I don’t like hotdogs but if that’s something you’re into, it’s available after the park closes. Also, beds are hard but… so are most beds in Japanese hotels so that’s kind of expected. The couch is softer than the beds. Overall, the best thing about this hotel is the location. Just wanted to be close to the park. Rooms were comfortable and served its purpose.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gisan

Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha Yi Yin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff were nice, very close to universal studios, and a lot of restaurants below the hotel. Very convenient
Stayed 6 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

DongHyeong

Travelled with family
Liked: Cleanliness, staff & service, amenities
아이들과함께 유니버셜 스튜디오에 가기위해 숙박했습니다.^^ 유니버셜까지 걸어서 5분안에 도착할수있고 호텔 바로앞에 편의점/식당가가 밀집되어있어 편합니다.^^ 무료로 웰컴라운지이용도 가능합니다. 2시부터 8시까지 제공되는 핫도그 꼭 드시길..^^ 저는 오픈런 위해서 전날과 당일 2박했습니다. 오픈런부터 폐장시간까지 실컷놀고 돌아올수있었습니다. 강추합니다!!^^
Stayed 2 nights in Jan 2026

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds for our family of 5. The location was perfect, you’re on site and a short walk to the park. There are tons of restaurants and shops.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, helpful staff, breakfast was stunning and the location can not be any better. Recommended to all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yumi

Stayed 2 nights in Dec 2025

10/10 Excellent

Mana, Vale Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to stay so close to Universal Studios after spending the whole day there and leaving late in the evening. Room was spacious with queen and two single beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfonso

Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and experience and a great price.
Stayed 3 nights in Dec 2025

10/10 Excellent

Magdi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb breakfast!
Stayed 1 night in Dec 2025