Oriental Hotel Universal City

4.0 star property
Hotel with a restaurant, 3-minute walk to Universal Studios Japan

Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
Daily buffet breakfast (JPY 3300 per person)
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Osaka Takoyaki Museum
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

[Non-smoking]Superior Twin Room

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

You may also like

About the area

Osaka

At Oriental Hotel Universal City you'll be 0.3 km (0.2 mi) from Universal Studios Japan and 4.8 km (3 mi) from Kyocera Dome Osaka. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Konohana hotel include Osaka Aquarium Kaiyukan and Intex Osaka.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Osaka Takoyaki Museum - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Zepp Osaka Bayside - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 5 min drive - 2.0 km

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Osaka (ITM-Itami) - 43 min drive

Restaurants

  • メルズ・ドライブイン (Mel's Drive-In)
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • スタジオ・スターズ・レストラン (Studio Stars Restaurant)
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬10 min walk

About this property

Oriental Hotel Universal City

Hotel with a restaurant, 3-minute walk to Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with a safe and complimentary slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

What is the cancellation policy at Oriental Hotel Universal City?

Oriental Hotel Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriental Hotel Universal City?

Yep, Oriental Hotel Universal City has a covered self car park for JPY 3000 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Oriental Hotel Universal City family-friendly?

You bet! With amenities such as a deli, as well as children's slippers in the guestrooms, it's no surprise that Oriental Hotel Universal City is a hit with families.

Does Oriental Hotel Universal City serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Oriental Hotel Universal City?

No, Oriental Hotel Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Oriental Hotel Universal City?

Yep, you can grab a meal at Oriental Hotel Universal City's onsite restaurant.

What time are check-in & check-out at Oriental Hotel Universal City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Oriental Hotel Universal City?

No, only service animals are allowed.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 802 out of 1235 reviews
Rating 8 - Good. 284 out of 1235 reviews
Rating 6 - Okay. 97 out of 1235 reviews
Rating 4 - Poor. 26 out of 1235 reviews
Rating 2 - Terrible. 26 out of 1235 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to Universal, excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

HYUN JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

NATSUMI

Stayed 2 nights in Oct 2025

10/10 Excellent

Emmie

Stayed 3 nights in Oct 2025

10/10 Excellent

V. Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Miki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの事前登録という案内があったので行いました。てっきり到着したらQRコードで即時に済むシステムと思い、そのつもりで予定を組んでいたのに、チェックインカウンターに並ばされかなり時間がかかってしまいました。もう少しどうにかならないものかと思いました。枕の高さが高いものしかなかったのも、少し寝づらかったです。 それ以外は、立地もよく便利で清潔でした。
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, lots of free amenities and the location was 5 min walking from universal studios very convenient and nice. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, basically at the front entrance of universal studios. Lots of dining options and 24 hr convenient store at the entrance of hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

seongdae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
상점가나 식당이 가까이 있어서 정말 편했습니다. 특히 조식은 정말 맛있었습니다
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for getting the most out of Universal Studios
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the universal city walk strip. Very good breakfast buffet with wide variety of options. Rooms were very clean and turn down service was top notch. Plenty of space for family of four with two teenagers. TONs of dining/shopping options around the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ted

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Sep 2025

10/10 Excellent

DASHENG, West Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On USJ street, very convenient.
Stayed 2 nights in Sep 2025

4/10 Poor

SHIGERU

Travelled with family
Disliked: Room comfort

朝食は不要でした。

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Japan and stayed here because it was next to the Universal Studios place in Japan. I'm so glad we stayed here. Everyone was friendly and being next to the park made this trip very enjoyable. The rooms were clean and had nothing bad to report. No news is good news and everyone was very kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location to USJ.

Great hotel close to USJ. Room was clean and beds comfortable. Super close to shops, restaurants and metro station. Would recommend this hotel definitely stay here again if we found ourselves visiting USJ again!
Stayed 4 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Universal. Our room view no very enjoyable. Really good services with free food in the afternoon for customers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seunghee

Stayed 1 night in Aug 2025

10/10 Excellent

SHU FEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

KAZUYOSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの際、息子が長く待っていられたいところ、息子にシールを渡してくれたり、話相手になってくれたりして、とても助かりました。
Stayed 1 night in Aug 2025

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。
Stayed 1 night in Aug 2025