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Oriental Hotel Universal City

3.5 star property
Comfortable hotel, walk to Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Reception
Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • Parking availableParking availableParking available

Your area essentials

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Popular LocationUniversal Studios Japan3 min walk
  • Popular LocationOsaka Aquarium Kaiyukan5 min drive
  • Popular LocationKyocera Dome Osaka6 min drive
  • AirportKobe (UKB)50 min drive

Room options

View all photos for Family Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

View all photos for Family Room, Non Smoking (For 7 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 7 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Adjoining Room (2 Moderate Double Rooms), Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Adjoining Room (2 Moderate Double Rooms), Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Moderate Double, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 3 People)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 1-2 people)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 1-2 people)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 5 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

View all photos for Premier Twin Room (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 4 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (For 3 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room (For 1-2 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 1-2 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Non Smoking (For 6 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 6 People)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

Similar properties

Exterior
LIBER HOTEL OSAKA
Spa
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1397)
The price is AU$184
for 1 night
includes taxes & fees
29 May - 30 May
LIBER HOTEL OSAKA

About the area

Osaka

At Oriental Hotel Universal City you'll be 0.3 km (0.2 mi) from Universal Studios Japan and 4.9 km (3 mi) from Kyocera Dome Osaka. Highlights at this hotel include a restaurant and in-room free WiFi. .Smart televisions with digital channels are featured in all 330 rooms, and you can enjoy in-room massages, safes and hairdryers. You'll find nice touches like slippers, free toiletries and children's slippers to enhance your stay. TVs, Netflix and phones are also available. Change of towels is available on request .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Konohana hotel include Osaka Aquarium Kaiyukan and Intex Osaka.

What's nearby

  • Universal CityWalk Osaka - 1 min walk
  • Universal Studios Japan - 3 min walk
  • Osaka Aquarium Kaiyukan - 5 min drive
  • Kyocera Dome Osaka - 6 min drive
  • Intex Osaka - 8 min drive

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Osaka (ITM-Itami) - 35 min drive

Restaurants

  • ババ・ガンプ・シュリンプ - 4 min walk
  • Buffet Dining 'Akala The Park Front Hotel - 4 min walk
  • Eggs 'n Things - 6 min walk
  • Hard Rock Cafe - 5 min walk
  • Tully's Coffee - 4 min walk

About this property

Oriental Hotel Universal City

Comfortable hotel, walk to Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with a safe and complimentary slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

What is the cancellation policy at Oriental Hotel Universal City?

Oriental Hotel Universal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oriental Hotel Universal City?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on 25 May 2024 start from AU$732.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oriental Hotel Universal City?

Yep, Oriental Hotel Universal City has a covered self car park for JPY 3000 per day. Onsite parking is limited.

Are there any beaches close to Oriental Hotel Universal City?

The closest beach to Oriental Hotel Universal City is Ashiya Beach (12.4 km).

Is Oriental Hotel Universal City family-friendly?

You bet! With amenities such as a deli, as well as children's slippers in the guestrooms, it's no surprise that Oriental Hotel Universal City is a hit with families.

Does Oriental Hotel Universal City serve breakfast?

Yep, our guests give high marks to the buffet brekkie here! Available daily, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Oriental Hotel Universal City?

No, Oriental Hotel Universal City does not offer an airport shuttle service.

Is there a bar or restaurant at Oriental Hotel Universal City?

Yep, you can grab a meal at Oriental Hotel Universal City's onsite restaurant.

What time are check-in & check-out at Oriental Hotel Universal City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Oriental Hotel Universal City?

No, only service animals are allowed.

Oriental Hotel Universal City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 424 reviews" "
Rating 8 - Good. 110 out of 424 reviews" "
Rating 6 - Okay. 48 out of 424 reviews" "
Rating 4 - Poor. 13 out of 424 reviews" "
Rating 2 - Terrible. 18 out of 424 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient!
We loved the convenience of this hotel. My husband found a hair on his pillow the first night and that made us more skeptical the rest of the time. Other than that, it was great.
Stayed 4 nights in Feb 2024

6/10 Okay

AIXUAN

Travelled with family
Disliked: Property conditions & facilities
Facilities are old and not clean
Stayed 3 nights in Jan 2024

10/10 Excellent

Lhen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is the best location for universal studio. Its has 5 convenience store and a various restaurants.
Stayed 2 nights in Jan 2024

2/10 Terrible

TONIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We unfortunately dealt with racism. We watched the female front desk staff check in several Japanese guest but when I approached asking if I could be checked in as well I was told I would have to wait until checkin. There was a really kind gentleman working the front desk who told the female front desk staff that he was going to check us in anyway about twenty minutes before check in. I truly want to thank him because I was literally on the verge of tears after watching over eight Japanese families be checked in and go to their rooms. After this we didn’t have any more issues but it is just heartbreaking dealing with such obvious racism. I am rating one star based on the racism alone.
Stayed 3 nights in Dec 2023

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, excellent room space and service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location when visitng USJ as the hotel is right on the city walk. The train station is right next to the hotel so it’s easy to get around. Several food options and stores for shopping. The area is safe and secure. Hotel staff are friendly, resourceful, helpful, and very accomodating. Excellent service - Will definitely stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

SHAOFEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Apple

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families who are going to USJ for a short stay. The breakfast buffet was good though they served the same menu daily. The room is not big but cosy enough for 4 pax. It is just located beside the train station and a few minutes to USJ. There are many food options at this area.
Stayed 5 nights in Dec 2023

10/10 Excellent

WING SUM SAM, HONG KONG

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place to stay
the location is amazing. less than 3 mins walking distance to the Universal studios. the staffs are friendly. Overall, the experience is pretty good
Stayed 3 nights in Dec 2023