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City Plaza Osaka

3.5 star property
Hotel with 3 restaurants, near Osaka Castle

Photo gallery for City Plaza Osaka

Enjoy dining in style with comfortable seating and elegant table settings.
Experience the unique, curved design of this hotel, featuring a multi-story structure with balconies and windows.
Welcome to our reception area, featuring a curved counter and dark paneling with a woven texture, complemented by wicker chairs and a potted plant.
Relax in this inviting room featuring a comfortable bed, compact workspace, and a flat-screen TV.
Relax in a serene spa area with a large hot tub at its center, surrounded by a spacious floor and high ceilings.

Popular amenities

  • Housekeeping
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is AU$203
26 Aug - 27 Aug

Explore the area

Map
2-31 Chuo-ku Hommachibashi, Osaka, Osaka, 540-0029
  • Osaka-jō Hall
    ‪4 min drive‬
  • Kyocera Dome Osaka
    ‪4 min drive‬
  • Osaka Castle
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Twin Room (2 Single Beds), Non Smoking, City View

Standard Twin Room (2 Single Beds), Non Smoking, City View

Standard Twin Room (2 Single Beds), Non Smoking, City View

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking, City View

1 bedroom, down duvets, desk, laptop workspace

Standard Single Room, 1 Large Single Bed, Non Smoking, City View

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room (2 Single Beds), Non Smoking, City View

1 bedroom, down duvets, desk, laptop workspace

Superior Twin Room (2 Single Beds), Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

1 bedroom, down duvets, desk, laptop workspace

Standard Double Room, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room with Extra Bed, Non Smoking, City View

1 bedroom, down duvets, desk, laptop workspace

Single Room with Extra Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Separate bedroom
Down duvet
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Down duvet
Separate bedroom
Shower/bath combination
Bidet
Deep-soaking bath
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

Economy Semi-double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 1

Economy Semi-double - Smoking

  • Sleeps 2

Superior Twin - Smoking

  • Sleeps 1

Standard Double - Non-Smoking

  • Sleeps 2

Economy Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Single - Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Single - Non-Smoking

  • Sleeps 1

Deluxe Single - Non-Smoking

  • Sleeps 1

Superior Twin - Smoking

  • Sleeps 4

Standard Single - Smoking

  • Sleeps 1

View all photos for Deluxe Single Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room Non smoking

1 bedroom, down duvets, desk, laptop workspace

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Compact Twin Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Compact Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Relaxing Single Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Relaxing Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Single Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Hollywood Twin Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Extra Bed Non smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Twin Room with Extra Bed Non smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Double Room Non smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room Non smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Twin Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Compact Twin Room Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Relaxing Single Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Relaxing Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Plaza Suite

1 bedroom, down duvets, desk, laptop workspace

Plaza Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Standard Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Plaza twin Suite

1 bedroom, down duvets, desk, laptop workspace

Plaza twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Univarsal Room Non Smoking

1 bedroom, down duvets, desk, laptop workspace

Univarsal Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Univarsal Room Smoking

1 bedroom, down duvets, desk, laptop workspace

Univarsal Room Smoking

  • Sleeps 1
  • 1 Double Bed

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About the area

Osaka

City Plaza Osaka puts you in the centre of Osaka, 2.2 km (1.4 mi) from Osaka Castle and 2.6 km (1.6 mi) from Osaka-jō Hall. Highlights at this hotel include 3 restaurants and a full-service spa. .A day of pampering can include hot stone massages and body wraps along with aromatherapy and thalassotherapy. The restaurant, Rivage, is open for breakfast, lunch and dinner. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Chuo hotel, you'll be 2.8 km (1.7 mi) from Nipponbashi and 3.7 km (2.3 mi) from Umeda Sky Building.

What's nearby

  • Nipponbashi - 2 min drive - 2.7 km
  • Tsutenkaku Tower - 3 min drive - 5.2 km
  • Osaka-jō Hall - 4 min drive - 2.6 km
  • Kyocera Dome Osaka - 4 min drive - 3.7 km
  • Osaka Castle - 6 min drive - 1.9 km

Getting around

  • Sakaisuji-hommachi Station - 7 min walk
  • Kitahama Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 52 min drive

Restaurants

  • ‪マイドームおおさか - ‬3 min walk
  • ‪大阪産業創造館 - ‬3 min walk
  • ‪明治亭フードシステム - ‬3 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪あかがね焼き芋 ラ コルデ - ‬2 min walk

About this property

City Plaza Osaka

Hotel with 3 restaurants, near Osaka Castle
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. As a guest of City Plaza Osaka, you'll find a full-service spa and hot springs. Spa services, a vending machine, and multilingual staff are also featured at City Plaza Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 198 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2006
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
City Plaza Osaka offers 198 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. This Osaka hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ooe
  • Rivage
  • TATSUMIYA
  • TULLY'S COFFEE

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2700 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel City Plaza Osaka
City Plaza Osaka Hotel
City Plaza Osaka Osaka
City Plaza Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at City Plaza Osaka?

City Plaza Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Plaza Osaka?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at City Plaza Osaka on 26 Aug 2025 start from AU$200.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Plaza Osaka?

Yep, City Plaza Osaka has a self car park with in/out privileges for JPY 1000 per day.

Is there a spa on site at City Plaza Osaka?

Yep, there is an onsite spa at City Plaza Osaka. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Are there hot tubs in the rooms at City Plaza Osaka?

No, but there are deep-soaking baths in the guestrooms.

Does City Plaza Osaka serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at City Plaza Osaka?

No, City Plaza Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at City Plaza Osaka?

Yep, you can grab a meal at City Plaza Osaka's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at City Plaza Osaka?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at City Plaza Osaka?

No, only service animals are allowed.

City Plaza Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 520 reviews
Rating 8 - Good. 195 out of 520 reviews
Rating 6 - Okay. 36 out of 520 reviews
Rating 4 - Poor. 6 out of 520 reviews
Rating 2 - Terrible. 6 out of 520 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nathif

Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's located at a short walking distance from a subway station, and the area has plenty of eateries, and right near the lobby is a good size cafe. Staff are friendly and helpful, and room size is quite good by Japan city standard and well maintained and modern. Breakfast is available separately but rather expensive so not tried.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not very near to the station and there was no large-scale shopping mall or department store nearby as well. I found some shredded tissue paper in room toilet. But the bed was clean and comfortable. We do enjoy the free Onsen and massage chair. We also had a dinner on the top floor restaurant. Overall I would say we have a good stay in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Casey

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was 37C (98F) outside and the air conditioning in the room, even though we had it set to as low as it would go (15C), it was 25C in the room no matter what we did. It was so uncomfortable to sleep in a warm room when it was so hot outside. The onsen is not very welcoming of foreigners (we didn’t have any tattoos or anything), but the fellow guests at the onsen were rude and giving us bad looks like we didnt belong when we were just trying to enjoy ourselves and relax.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, friendly staff, and awesome onsen on the roof. Was a great experience and would stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Pia Bonavy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Devin

Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Semaan Badih

Stayed 2 nights in May 2024

10/10 Excellent

amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great onsen
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for groups and the bathroom is comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

So Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Rachelle

Liked: Staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chi Hang Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Central area of Osaka
Stayed 3 nights in Dec 2023

6/10 Okay

Mathew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.

10/10 Excellent

Alanna

Stayed 1 night in Oct 2023

10/10 Excellent

SIR BERNARD-MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Stayed 7 nights in Oct 2023

10/10 Excellent

Hing Fung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Stayed 4 nights in Aug 2023