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City Plaza Osaka

3.5 star property
Comfortable spa hotel near Osaka Castle

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Hot springs
Body treatments, aromatherapy, hot stone massages, body wraps
Front of property - evening/night
Down duvets, desk, laptop workspace, free WiFi
Daily buffet breakfast (JPY 2200 per person)
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
2-31 Chuo-ku Hommachibashi, Osaka, Osaka, 540-0029
  • Popular LocationOsaka Castle4 min drive
  • Popular LocationNipponbashi4 min drive
  • Popular LocationOsaka-jō Hall4 min drive
  • AirportOsaka (KIX-Kansai Intl.)51 min drive

Room options

Standard Twin Room (2 Single Beds), Non Smoking, City View

10/10 Exceptional

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
2 bedrooms
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Standard Single Room, 1 Large Single Bed, Non Smoking, City View

9/10 Excellent

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Superior Twin Room (2 Single Beds), Non Smoking, City View

8.6/10 Very good

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
2 bedrooms
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Standard Double Room, 1 Double Bed, Non Smoking, City View

9.1/10 Wonderful

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Single Room with Extra Bed, Non Smoking, City View

8.5/10 Very good

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
Shower/bath combination
Hairdryer
Deep-soaking bath
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Fridge
Renovated in 2017
Down duvet
3 bedrooms
Shower/bath combination
Hairdryer
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Superior Twin Room Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

Superior Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

Compact Twin Room Non Smoking

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

Relaxing Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Twin Room with Extra Bed Non smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Osaka

City Plaza Osaka puts you in the centre of Osaka, 2.2 km (1.4 mi) from Osaka Castle and 2.6 km (1.6 mi) from Osaka-jō Hall. Highlights at this hotel include 3 restaurants, a full-service spa and karaoke. .A day of pampering at mau can include hot stone massages, body wraps and facials along with aromatherapy and thalassotherapy. The restaurant, Rivage, is open for breakfast, lunch and dinner. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Chuo hotel, you'll be 2.8 km (1.7 mi) from Nipponbashi and 3.7 km (2.3 mi) from Umeda Sky Building.

What's nearby

  • Osaka Castle - 4 min drive
  • Nipponbashi - 4 min drive
  • Osaka-jō Hall - 4 min drive
  • Tsutenkaku Tower - 4 min drive
  • Kyocera Dome Osaka - 5 min drive

Getting around

  • Sakaisuji-hommachi Station - 7 min walk
  • Kitahama Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 52 min drive

Restaurants

  • ‪マイドームおおさか - ‬3 min walk
  • ‪大阪産業創造館 - ‬3 min walk
  • ‪明治亭フードシステム - ‬3 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪あかがね焼き芋 ラ コルデ - ‬2 min walk

About this property

City Plaza Osaka

Comfortable spa hotel near Osaka Castle
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. As a guest of City Plaza Osaka, you'll find a full-service spa and hot springs. Spa services, a vending machine, and multilingual staff are also featured at City Plaza Osaka. For a fee, parking is available. A complete renovation of City Plaza Osaka was completed in February 2017.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 198 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2006
  • Karaoke
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
City Plaza Osaka offers 198 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. This Osaka hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, mau. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,020 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ooe
  • Rivage
  • TATSUMIYA
  • TULLY'S COFFEE

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Pool

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs
  • Hot stone massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1020 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel City Plaza Osaka
City Plaza Osaka Hotel
City Plaza Osaka Osaka
City Plaza Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at City Plaza Osaka?

City Plaza Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Plaza Osaka?

Yep, City Plaza Osaka has a self car park with in/out privileges for JPY 1000 per day.

Are there any beaches close to City Plaza Osaka?

The closest beach to City Plaza Osaka is Ashiya Beach (18.4 km).

Is there a spa on site at City Plaza Osaka?

Yep, mau is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does City Plaza Osaka have a pool?

City Plaza Osaka has a pool.

Are there hot tubs in the rooms at City Plaza Osaka?

No, but there are deep-soaking baths in the guestrooms.

Does City Plaza Osaka serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at City Plaza Osaka?

No, City Plaza Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at City Plaza Osaka?

Yep, you can grab a meal at City Plaza Osaka's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at City Plaza Osaka?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at City Plaza Osaka?

No, only service animals are allowed.

City Plaza Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 384 reviews" "
Rating 8 - Good. 144 out of 384 reviews" "
Rating 6 - Okay. 29 out of 384 reviews" "
Rating 4 - Poor. 4 out of 384 reviews" "
Rating 2 - Terrible. 3 out of 384 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

So Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Rachelle

Liked: Staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chi Hang Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Central area of Osaka
Stayed 3 nights in Dec 2023

6/10 Okay

Mathew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.

10/10 Excellent

Alanna

Stayed 1 night in Oct 2023

10/10 Excellent

SIR BERNARD-MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Stayed 7 nights in Oct 2023

10/10 Excellent

Hing Fung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Stayed 4 nights in Aug 2023

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool and gym each charge 2750 yen per visit. Which means this listing is inaccurate. This hotel doesn’t have pool and gym amenities. The room was just too small for this price. No other issues.
Stayed 2 nights in Aug 2023

8/10 Good

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2023

4/10 Poor

kwok-wai

Liked: Cleanliness, property conditions & facilities, room comfort
First trip to Osaka
Our biggest complaint was that the hotel hosting international travelers were not very fluent in any other language besides Japanese. One of the front desk personnel had to communicate with us using a language translation app to translate Japanese to English. We arrived a bit early but they told us we had to wait til 3pm even though we inquired if possible to check in a little earlier. A little surprised the room did not include any complimentary coffee or tea either.
Stayed 4 nights in Mar 2023