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Candeo Hotels Osaka The Tower

4.5 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Spa
Spa
Lobby
Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is AU$303
4 June - 5 June

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka Station City
    ‪12 min walk‬
  • Grand Front Osaka Mall
    ‪17 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive King,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 60 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 7
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Osaka

A luxury stay in Osaka awaits you at Candeo Hotels Osaka The Tower. Within a 20-minute stroll, you'll find popular places like Osaka Station City and Grand Front Osaka Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour fitness centre and concierge services. Additionally, you'll find spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Kita hotel include Osaka International Convention Center and Umeda Sky Building.

What's nearby

  • Osaka Station City - 12 min walk - 1.0 km
  • Grand Front Osaka Mall - 17 min walk - 1.5 km
  • Dotonbori - 3 min drive - 3.1 km
  • Umeda Sky Building - 4 min drive - 2.7 km
  • Osaka Castle - 6 min drive - 4.6 km

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪珈琲館堂島ビルヂング店 - ‬1 min walk
  • ‪愛志蔵 - ‬3 min walk
  • ‪欧風創作料理 モリシタ - ‬2 min walk
  • ‪なかおか珈琲中之島店 - ‬1 min walk
  • ‪はまじま - ‬1 min walk

About this property

Candeo Hotels Osaka The Tower

Luxury hotel with 24-hour fitness centre and spa services
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 548 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at Candeo Hotels Osaka The Tower?

Candeo Hotels Osaka The Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Osaka The Tower?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Osaka The Tower on 4 June 2025 start from AU$303.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Candeo Hotels Osaka The Tower?

There's no onsite spa, but this property does offer spa services.

Does Candeo Hotels Osaka The Tower serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Candeo Hotels Osaka The Tower?

No, but there's an airport shuttle that runs from 8:00 AM - 3:00 PM on request for a fee.

Is there a bar or restaurant at Candeo Hotels Osaka The Tower?

Yep, you can grab a meal at Candeo Hotels Osaka The Tower's onsite restaurant.

What time are check-in & check-out at Candeo Hotels Osaka The Tower?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Candeo Hotels Osaka The Tower?

No, pets are not allowed.

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 413 out of 595 reviews
Rating 8 - Good. 111 out of 595 reviews
Rating 6 - Okay. 42 out of 595 reviews
Rating 4 - Poor. 16 out of 595 reviews
Rating 2 - Terrible. 13 out of 595 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s brilliant.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Everything was better than we expected. Wish we had booked a longer stay.
Stayed 1 night in Jan 2025

10/10 Excellent

kelvin, piedmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky spa is amazing, nice view, very clean room . Vey quiet and convenient location to walk to train station. Will go back
Stayed 2 nights in Jan 2025

10/10 Excellent

Jihye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was awesome!
Stayed 4 nights in Oct 2024

8/10 Good

Khris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with overlooking views of the city. However finding the entrance to the reception was challenging. This is our first time experiencing a hotel reception desk that is not located on the main ground floor. The rooms have very comfortable beds and pillows, however the opening and shutting of door while in the toilet space was the only nuisance (very tight space) only made for a petite person to maneuver around the door. The sky spa and gym was a neat concept, but would have rather enjoyed a “sky bar” on that top floor rather than a gym area.
Stayed 2 nights in Jan 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented and modern.
Stayed 4 nights in Jan 2025

10/10 Excellent

Spencer

Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning views of Osaka. The staff very welcoming, accommodating and whiling to help. The spa is incredible, men and women separated, and you will have to go in completely naked. You can take Breakfast in their buffet with a view of the city. The rooms, while small, are well designed, everything you need. Very comfortable bed, sheets and pillows. Pijamas and slippers provided, though a bit small for my 6’2” husband. We felt luxurious staying here!
Stayed 3 nights in Jan 2025

8/10 Good

Yu Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A proper 4-star hotel with excellent view with Skyspa.
Stayed 4 nights in Jan 2025

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hendri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very helpful & the area is perfect.
Stayed 4 nights in Jan 2025

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s so clean and tidy and very grand when you first walk in for the hotel. We love the condition and how clean it was but the only con was the toilet was abit cramp. We aren’t big people and to close the door you pretty much have to cling to the toilet before you can. Also they overcharged us as we booked it via Expedia and when we checked in they charged us walk in fee. We notified it the day before we flew out and lucky my sis in law speaks Japanese and lives in Japan It was a big hassle as no one picked up the phone line. Had to follow-up by phone and email and finally got the refund and it would be difficult to sort this out when we have returned home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shivangni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. My room was beautiful, the staff were very kind and helpful. Train stations were nearby and it was a good location. Had a great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

XIAOPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great experience in Candeo hotel

Nice city view with comfy bed. Room service was great, super convenient to Umeda & Namba. Also, fantastic night view from the Gym room
Stayed 6 nights in Jan 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, amenities, and service were exceptional.
Stayed 3 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new and clean property.
Stayed 4 nights in Dec 2024

8/10 Good

Tomiko

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed the bath and sauna. Excellent! Laundry facilities are also very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
well definitely stay again. The spa is the best. Room is clean and bed is comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Yongxue

Liked: Cleanliness, property conditions & facilities, room comfort

Not worth it

Booked a lounge access breakfast included high floor level king size bed room, the lounge is only open 4 hours a day and other than looking pretty it has very little to offer. Hotel staff was very lukewarm unlike other nice Japanese hotels. Breakfast buffet has a serious crowding problem with little walk ways.
Stayed 3 nights in Jan 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jan 2025

8/10 Good

Danni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's best feature is the top floor spa and infinity outdoor pool, however it can get over-crowded in the evening so not so relaxing as you might imagine. Breakfast was great but again around 9 am it is really crowded and you are queuing for a long time for the buffet. It looks like a new hotel so perhaps they are still learning and trying to figure out how to handle such large number of guests. Hopefully it will improve as it is a great location and beautiful hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely few days spent here over new year.
Stayed 3 nights in Dec 2024