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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Front of property
Suite, 1 Double Bed, Non Smoking
Spa
Pub
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is AU$90
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include a restaurant and in-room LED TVs. .Main Bar is the hotel's own pub. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available at weekends between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • University of Cumbria - 7 min walk - 0.7 km
  • Carlisle Cathedral - 8 min walk - 0.7 km
  • Bitts Park - 11 min walk - 0.9 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The Thin White Duke - ‬3 min walk
  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Casa Romana - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in common area, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 12 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 22 Feb 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 1 Mar 2026 start from AU$89.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 1008 reviews
Rating 8 - Good. 356 out of 1008 reviews
Rating 6 - Okay. 175 out of 1008 reviews
Rating 4 - Poor. 106 out of 1008 reviews
Rating 2 - Terrible. 75 out of 1008 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms were very clean, spacious, warm & cosy & the breakfast was excellent.lots of choices, properly cooked & delicious. Staff were all friendly & courteous. All in all a true Cumbrian wellcome
Stayed 1 night in Nov 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities
Value for money, very central, quiet, clean. Friebly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Large clean room , friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

James, Yeovil

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Most enjoyable stay
Stayed 1 night in Nov 2025

8/10 Good

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Parking £12 for 24hrs
Stayed 1 night in Nov 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, room comfort
The staff were nice, great location. Room was a bit bare and showing it's age
Stayed 1 night in Nov 2025

6/10 Okay

dale

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The windows need to be double glazed to help stop the noise from outside
Stayed 4 nights in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean comfortable hotel, perfect location to catch the early train
Stayed 1 night in Oct 2025

6/10 Okay

M

Liked: Cleanliness
Did not have breakfast. With the price being charged thought it was outrageous that you have to pay extra. The room was dated. Some of the furniture looked old & out of place. Walked into a small chest of drawers that sticking out further than the wall, walked into the edge of the tv twice. Bathroom really out dated
Stayed 2 nights in Oct 2025

6/10 Okay

antony

Travelled with group
Room are starting to look tired and could do with a revamp
Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of cobwebs in the bedroom’s light fixtures. The room was extremely hot. We were told to open the window but, even doing that did not cool the room and let all of the railroad and street noise in. The door to our room stuck every time we tried to open it. We had to use shoulder force to open it. Not good for older people.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt need parking got the train . Drinks where go

Stayed 1 night in Oct 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Dallas

Liked: Cleanliness, property conditions & facilities
Easy to get to Taco Bell from here. The floors creaked a lot in the room though.
Stayed 1 night in Aug 2025

10/10 Excellent

Katharine

Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
This has obviously has money spent on updating since I last stayed here. Was very impressed that they had a promotion about not changing Towels and you get a free drink. Service was just about Average reported TV not working and Window stuck open and nobody dealt with it in three days. Checking out got attitude from reception and when asked to buy was told bar was closed as I was now non guest (by same lady foing my check out.
Stayed 3 nights in Sep 2025

8/10 Good

Shirley, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for us due to traveling by train, as it was right outside the station. The two ladies at the front desk were amazing and had a good sense of humour. Our room looked out to an amazing view of the Citadel. The beds were really comfortable and big for twins. The breakfast was great.Walking distance to shopping was convenient. I just wish we would have booked extra nights here. The only downside was the bathroom, as it was in need of some repair.
Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and convenient for my late arrival
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Staff & service
The property is somewhat run down, the window frames were very tatty and our shower control was cracked (although still working)
Stayed 1 night in Sep 2025