4/10 Poor
Caitlyn G.
16 Mar 2026
I booked this home bc I wanted to have a pool and a pool table. My kids used the pool 1 time the morning after we arrived. It was VERY dirty with a film on top of the water and made them very itchy. The pool table looked great, but the 2 sticks didnt have tips. We used this ONCE. The home itself looked clean as long as you didn't look under anything. There were quite a few bugs, which I tried to look past since it's Florida and maybe thats just an issue there. We prepped for use of a washer/dryer. By the 4th day, it was time to wash clothes. About 10-15 minutes after starting the washer, water was leaking from the ceiling in the kitchen and upstair near the washer with no clear sign of where it was coming from. We had to delay our plans to wait for a handy man to come out as well as some lady to place roach traps. The handy man didn't really do anything with the washer, but addressed a few other issues we reported. When addressing these issues to the vrbo property manager. We were offered 100 refund and a partial refund if we wanted to leave the house and make other accommodations without any assistance from them. I don't know about anyone else, but spending a day (with activities already scheduled) searching for a new place to stay seemed unacceptable! I requested a partial refund w/o having to leave since the home was NOT as decribed & had MANY issues. I didnt get a respond. It was our 1st trip to Disney. I will NEVER stay here again!!!! DO NOT WASTE YOUR MONEY!!!

Caitlyn G.
Stayed 7 nights in Mar 2026

























