4/10 Poor
Julie B.
26 Nov 2025
Disliked: Cleanliness
This property is less than 6 years old and has clear potential. The decor is beautiful and thoughtfully done, just as shown in the photos. Unfortunately, the home is not kept up well and needs major attention. The space felt dirty, dingy, and uninviting — we genuinely hesitated to touch anything. Walls were visibly dirty and in need of patching/painting. Floors had dirt, especially in corners. Linens were stained, towels discolored, and overall cleanliness was very poor. A deep clean and maintenance refresh would make a huge difference.The home is minimally stocked. Towels were sparse both in number and quality. The pool is small but “does the trick,” but the surrounding space needs real upkeep — weeds pulled, and outdoor furniture/cushions replaced or revitalized.The door code only works at the exact check-in to check-out times, which is highly unusual and disruptive for typical travelers. We also arrived to find the cleaner still there. 1.5 hours later, she was still cleaning and stated the laundry wasn’t working. While we felt for her efforts, we could not access the home or leave belongings unattended. This delay significantly set us back. When notifying the host, Andrea, there was no apology — only that she spoke with management.We’ve stayed at dozens of great VRBOs in this area. This one just wasn’t it.I hope management uses this feedback to improve the property so it can bring real joy to future guests.
Julie B.
Stayed 2 nights in Nov 2025