6/10 Okay
Steve
Travelled with family
16 Apr 2025
Liked: Cleanliness, staff & service
Mixed review
I am offering a mixed review of this hotel. I will start by saying that the Hilton brand is one I have trusted in the past and have a certain expectation based on that. The general property was very well maintained and landscaped and manicured. The check-in desk area was modern and updated. We had quite a long wait to get checked in, but that may have been just because we arrived at a high volume time. The rep behind the counter was friendly and helpful.
We reserved a two bedroom suite. Our room was very clean, but very outdated. The furniture was not in terrible condition, but also needed some replacing due to wear and tear. The overall feel of the room felt outdated and left over from the mid 90s. A lot of dark woods and older styles. The room also had a little bit of a musty smell which we got used to after a couple days. We stayed in the space for six nights. It had an enclosed patio with a screen, which was great.
The bed was exceptionally firm, which I had a hard time adjusting to. I did not sleep well while there. On the other hand, my husband prefers a firm bed and slept quite well. My two sons slept in the second bedroom in their own beds and said the beds were not super comfortable, but were fine.
We had a first floor room and I was concerned about the noise level from the pool outside. It turned out you could not hear anything because of the water fountains around the area which helped conceal and mask much of the outdoor noise.
Steve
Stayed 6 nights in Mar 2025