8/10 Good
Kristy
Travelled with family
4 June 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful! We loved the pool, and the bartenders were very nice and friendly. However, the waitress was not familiar with their menu. I asked if they had chicken nachos on the menu, I was told no. Then I looked at the menu and it was the first item listed. The resort advertises room service but when I asked about it, I was told no room service was available. The breakfast sandwiches at the market were great! The market had everything you could possibly think of. The elevators were hot. We requested late check out at the beginning of our stay, but we were told to call the front desk the morning of departure to see if late check out was available. This defeated the point of being able to sleep in the day of departure. Then when we called at 6:30am the day of departure, we were told there were no late check outs for the day. After questioning why, we were given the option to stay an hour later. noon checkout. The resort was very nice, I just wish the staff knew what they were doing.
Kristy
Stayed 5 nights in May 2025
