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Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne

Photo gallery for Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne

A resort with a large central pool surrounded by palm trees and lounge chairs.
A modern kitchen with a large island, bar stools, stainless steel appliances, and a dining area with a table and chairs.
A modern bedroom with a large bed, bedside tables, a ceiling fan, and a bathroom with a mirror and sink.
Exterior
A modern dining room with a glass table, beige chairs, and a decorative vase centerpiece.

Reviews

9.4 out of 10
Exceptional

Entire home

10 bedrooms12 bathrooms484 sq m

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View map
Davenport, FL
  • Place, Posner Village
    ‪8 min drive‬
  • Place, Reunion Resort Golf Course
    ‪9 min drive‬
  • Place, ChampionsGate Golf Club
    ‪9 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪39 min drive‬

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About the area

Davenport

A family-friendly stay in Davenport awaits you at this holiday home. You'll be 21 km (13.1 mi) from ESPN Wide World of Sports Complex and 21.4 km (13.3 mi) from Walt Disney World® Resort. Highlights at this holiday home include a kitchen, a private pool and a washing machine. .Home features 11.5 bathrooms, a fireplace and a patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A dining area, a TV and a coffee/tea maker are also available. .Enjoy the gym and Hot tub as well as access to a playground. Other amenities include laundry facilities, a games room and barbecues. .Attractions within a 20-minute drive of this Solterra Resort holiday home include Mystic Dunes Golf Club and Reunion Resort Golf Course.
View more Holiday homes in OrlandoOpens in a new window

What's nearby

  • Posner Village - 8 min drive - 8.8 km
  • Reunion Resort Golf Course - 9 min drive - 7.5 km
  • ChampionsGate Golf Club - 9 min drive - 7.7 km
  • Providence Golf Club - 10 min drive - 9.0 km
  • Mystic Dunes Golf Club - 12 min drive - 12.6 km

Getting around

  • Kissimmee Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 29 min drive

Restaurants

  • ‪Wawa - ‬12 min drive
  • ‪McDonald's - ‬13 min drive
  • ‪Dutch Bros Coffee - ‬13 min drive
  • ‪Texas Roadhouse - ‬13 min drive
  • ‪Foxtail Coffee Co. - ‬13 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne

Dino Dreamland is a 10-bedroom home in Solterra designed for large families and groups, with 2 themed kids' rooms, home theater with a 100-inch television, arcade, and private pool.

Highlights include Theater, Board Games, Arcade, Air Hockey Table, and Foosball Table. Home location keeps the group close to Disney, major Orlando attractions, and Solterra community amenities.

About This Home
Dino Dreamland is a 10-bedroom home in Solterra designed for large families and groups, with 2 themed kids' rooms, home theater with a 100-inch television, arcade, and private pool.

The themed bedrooms in this house are total showstoppers—starting with the dinosaur room, featuring gentle giants décor and furnishings. Equally impressive is the imagination lab room, replete with glamorous wall art and over-the-top bunk beds, surrounded by life-sized funny characters.

But bedtime will have to wait once the kids get a load of the arcade, fully decked out with favorites like Pac-man Basketball, Pacman Multi, and Dirty Drivin'. The upstairs loft offers even more great game options, like Pac-Man Air Hockey and a pool table.

Top off an incredible game night with a private movie viewing in the home theater—featuring 10 cozy leather recliners, a giant projector, and plenty of space for lounging.

The entertainment continues outside on the patio, which houses a private, screened-in pool and spillover spa, surrounded by 8 comfortable loungers and outdoor games, like foosball and in-pool basketball.

Nothing says vacation like poolside dining at the 12-seat patio table, or adjacent lounge area, overlooking the pool and surrounding lush nature views. Plenty of dining space is also available back inside, where a spacious, open-floor space offers an expansive, high-end dining table and seating for 12.

Over in the kitchen, you'll find everything needed for mealtime, including a large fridge/freezer, oven, microwave, dishwasher, coffee maker, toaster, and cabinets stocked with cookware, dinnerware, and glassware. The sleek, white countertops are both beautiful and functional, doubling as a breakfast bar, bordered by 5 elegant stools.

When the feast is over, flick on the 75" smart TV and retire on the plush velvet sofa or leather armchairs in the nearby living room—the perfect spot to relax with the family after a fun-filled day.

When bedtime strikes, the selection of upscale King and full-sized bedrooms—all with private, en-suite bathrooms—will not disappoint. Deluxe mattresses and hotel-quality linens will ensure cozy, restful nights, to keep you energized throughout your incredible stay in the Orlando area!

Pool Area
Private pool + spillover spa
Pool screen
Child safety pool fence
Patio table for 12
8 deck sun loungers
Foosball table
In-pool basketball

Entertainment
Flat HD smart TVs in every room
Complimentary high-speed WiFi throughout

Specialty Rooms
2x children's themed bedrooms: Dinosaurs and Imagination Lab
Arcade
Game loft
Home theater (10x recliner seats)

Arcade Room
4x arcade video games

Game Loft
Children's jungle gym
Karaoke system
Air hockey
Pool
Wall Scrabble
Lounge area

About Solterra
Solterra is a gated community known for oversized lots and large-format vacation homes, with a resort-caliber amenity center at its core. Four acres of recreational space anchor the community, including an oversized pool, a winding lazy river, water slide, tennis courts, and a 5,600-square-foot central clubhouse with full-service fitness. Easy access to I-4 and Highway 192 makes it one of the most conveniently located vacation home communities in the Orlando area.

Community Amenities
• Oversized community pool with surrounding loungers
• Winding lazy river
• Water slide
• Tennis courts
• 5,600 sq ft central clubhouse
• Full-service fitness center
• Lounge space with private patio and fireplace
• Poolside dining
• Gated entry

Location & Nearby
Solterra sits at one of the most accessible points in Orlando's vacation home corridor, with direct access to I-4 and Highway 192 and a short drive to all major attractions.
• Walt Disney World — ~15 to 20 min drive
• Universal Studios — ~25 to 30 min drive
• SeaWorld Orlando — ~20 to 25 min drive
• Disney Springs — ~15 min drive
• Publix and Target (groceries) — under 10 min drive

Good to Know
• Pool and spa heat and BBQ grill rental are available throughout your stay for additional fees.
• Driveway accommodates up to 2 cars WITH parking passes placed in windshields.
• Street parking is available for up to 3 more cars in designated white lines throughout the community.
• An additional lot with limited parking is available on a first-come, first-served basis.

Similar properties

Exterior
Sun-soaked At Solterra
Solterra Resort
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.0 out of 5, Very good, 1 review
Sun-soaked At Solterra

Property amenities

Pool/Spa

  • Communal pool
  • Heated pool
  • Hot tub
  • Private pool

Internet

  • Available in the house: WiFi

Parking and transport

  • Car recommended
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Dining table

Bedrooms

  • 10 bedrooms
  • Bedsheets provided

Bathroom

  • 11.5 bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area

Entertainment

  • Games
  • Stereo
  • TV with cable/satellite channels
  • Video games

Outdoor areas

  • Barbecue grill
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a hospital

Things to do

  • Arcade/game room
  • Foosball table
  • Golf
  • Gym
  • Heated pool
  • Tennis
  • Cycling nearby
  • Golfing nearby
  • Swimming nearby
  • Theme park nearby
  • Water tubing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Property located in a resort
  • Unit size: 5,206 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

35
Vrbo Property

Frequently asked questions

Are there any beaches close to Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne?

The closest beach to Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne is Melt-Away Bay (13.6 km).

Does Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne have a pool?

Take your pick from a heated pool, a pool and a communal pool.

What luxury perks are available at Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne?

This property features a heated pool, as well as a private pool and a fireplace.

What makes Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne a romantic place to stay?

1 hot tub, private pools, and fireplaces all help set the scene for a sizzling getaway at Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne.

Is Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne family-friendly?

You bet! With amenities such as a playground, an arcade and highchairs, it's no surprise that Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne is a winner with our family travellers.

Is there a private hot tub at Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne?

Yep, there is a hot tub.

Is there a free airport shuttle available at Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne?

No, Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne does not offer an airport shuttle service.

What time are check-in & check-out at Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Feature-Rich Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Ne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.2/10

Cleanliness

Reviews

Verified review

8/10 Good

Danita B.

Liked: Cleanliness, check-in, communication, listing accuracy
Love the house!! Good service when needed! Parking was horrible though.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Robyn P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot

Great home, nice resort. Would book again!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Jessica P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loving our stay!

This place is a great choice for accommodation. It looks just like the pictures and is impeccably clean. The pool and themed rooms were fantastic. We loved it.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Kim N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent home

If you're looking for a large, attractive and private facility with lots of amenities and great value, then this gated community is an excellent choice. We had an amazing stay.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Hope H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

wonderful stay!

We will be back. I had a wonderful stay at this charming property with its equally charming management.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Eric Dorothy E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic House!

Our stay at the house was fantastic. From the immaculate cleanliness to the stunning renovations, it was top-notch in every sense. If you're looking for an excellent place to stay, I'd highly suggest it!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

David T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun vacation!

The home was huge, clean and outright gorgeous. Our host was very fast in answering our requests. We spent a week having a blast here!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Laura S.

Liked: Cleanliness, communication, location, listing accuracy

Best Family Vacation

The home was beautiful. The kids loved the game room and adults enjoyed everything else. LOL I wished the house was closer to club house.
Stayed 7 nights in Dec 2020
Verified review

10/10 Excellent

Thomas V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful, big, and comfy

It is a very comfortable house that we booked with Villatel, with ample spaces, very neat clean! Stay in this house, you will not regret it.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Philip C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

clean and nice

The space was very clean and nicely decorated. My family couldn’t stop raving about the home since this is a trip that we take once a year. Also, it's located close enough to many of the attractions people usually visit in Orlando!
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Billy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Love the house

Will def be staying here again next time. Villatel host replied back to my messages quickly at any time of the day. We didn’t want to leave but we will be back!
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Gary F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved the amenities!

Great house! I loved that there were both bath and pool towels for all of us. The patio was huge and we decided to rent the grill so that we can bbq for a few nights. It was an amazing family vacation and we would definitely come back!
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Patrick T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

marvellous vacation

Exceeding all my expectations, this house was spotlessly clean and cozy with all the amenities we required for a fabulous vacation. What made it even better was its ideal location and the super helpful & responsive host who went above & beyond to make sure I had everything I needed. Without a doubt, I wholeheartedly recommend this home.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

kevin P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful trip!

Everything was clean and wonderfully complete. The Villatel team is incredibly attentive and responsive. My kids loved arcade rooms and themed bedrooms. Will book it again in future.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Taylor P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Insanely clean place!

This place was insanely clean, the pictures don't do it enough justice - it was even better in person! We had 11 people staying at the house and no one felt cramped. Plus, having a movie theatre was awesome - my kids had a blast!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Lauren D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

IMPRESSIVE!

The house was IMPRESSIVE! Furniture was in good shape and was placed nicely, It was clean, Beautifully decorated. I am glad i booked this house. My husband and kids loved it.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Brandon P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved it here!

I loved that the host answered so many of my questions before I even booked the house! There was a small issue with the pool heat, but the tech came right out within the hour and got it turned on manually. So glad we decided to add the pool heat since we used the hot tub every night lol. My teens loved having their own bathrooms for once and the little ones loved playing in kid theme rooms! All in all, we had a wonderful time here!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Deborah S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Birthday stay

We had a few issues upon check-in. We contacted Mangement and every problem was solved in a timely manner. Iam thankful for that, because we have read comments about Mangement not responding.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Ryan D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing house for officemates!

This Villatel home was great for my teammembers. We had a small office trip and it was just the place we needed for quiet days filled with work and nights filled with relaxation or shopping/entertainment in Orlando. There were 10 of us and more than enough space for everyone to grab a quiet spot to work and then come together for presentations. We had dinners out and took the hosts suggestion for a catered dinner. 10 out of 10 we would book with this home, or any other home, with this host again!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Allison S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house, horrible wifi

The house was awesome, little damages here and there but nothing to bad. Only complaint is the wifi didn't work the entire time we were there. Only way we could use the TV or theater room was to hotspot it from an AT&T phone Verizons service there was awful.
Stayed 13 nights in Sep 2022
Verified review

6/10 Okay

Jeffery B.

Liked: Check-in, communication, location, listing accuracy

Nice property needs so better up keep

The overall property is nice. One major problem was ants. Ants in several of the beds. My grandchildren were unable to enjoy the dinosaur room. Lighting was not working( electrician never showedup), cord missing from play station ( which the manager brought us one eventually). Ants in the beds, housekeeping was supposed to come and change the linen( never happened). Dryer up stairs not working ( no repairman showed up). Race car not working in the game room, power surge in the game room and the living room several times. With that being said. We still enjoyed the house. The kitchen is nice and well stocked. The dining, living,pool and other bedrooms were clean and comfortable. After the exterminator came a 2nd time and we put bleach on the countertops each night the ants got better. I understand it was raining alot which caused the ants. If the grandkids would have been able to fully utilize the dinosaur room and the race car was working in the gameroom we would have given the house a 5 rating. Parking throughout the neighborhood was atrocious. 4th of july may have been the reason. There were times you couldn't get down the street without backing up to allow other cars to proceed through first. People parking on the lawns and anywhere they could manage placing their vehicle. We would stay again, maybe at a different time of year.
Stayed 7 nights in Jul 2020
Verified review

4/10 Poor

Krystle F.

Liked: Location
Disliked: Cleanliness, communication

Beware…Don’t stay here!!

Pictures of this home is exactly what you will get. However, you’ll get a little more with your stay. Just finished a family vacation here at this home. And it was bad from check in. I paid extra to have an early check in time for 10am. My party arrived at 12pm and there was still maintenance, housekeeping and an exterminator there!! My party had to wait outside in our cars for 25 minutes before being allowed to enter the home! After being told that everything would be complete before 10am! We had additional guests staying at the home that we didn’t invite! Roaches!!!! We started seeing these roaches on day 2! By day 3, they were coming out several at a time! Mainly in the kitchen area and the bedrooms close to the kitchen. Even had a roach dead frozen in the freezer! Called property management to inform them and all I got was “I’m sorry, we’ll send an exterminator out”. Well that was the wrong thing to do. After they came out to put down bait and exterminate (while we were enjoying ourselves at the Disney parks), the roaches all came out full force and greeted us upon our arrival back at the house. This is totally unacceptable and disgusting. We could not come back to the home and cook dinner nor could we cook breakfast the next morning! We spent so much money at the market. We had to throw out all of our food because we did not feel comfortable eating in a kitchen full of roaches. We could not sleep comfortably, kids were screaming. It was a disaster. Don’t stay here!!
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Tammy W.

Liked: Cleanliness, check-in, communication, listing accuracy
Disliked: Location

Family Vacation 2021

First of all communication was great. Before getting to house, my emails, any questions I had ,were answered promptly. When we got there we had couple problems with wifi and pool/hot tub not getting warm. They fixed it and had to restart server for wifi. Games were working and kids (big and little)loved playing them. Had a problem with switch being thrown with game room and bedroom right beside game room. Please be careful in the movie room, there is a small step down from door to in front of screen and my daughter fell, they need to have strip lighting to show where steps are. Also their idea of cook ware is one large pot and one small pot. Asked about that before we left and answer was standard cookware set. That is not standard. Want to let whoever rents in this resort, they are very strict about the parking spaces and they have a limit of 5 vehicles per house. So we had family members that had to park off the resort in a public parking lot. And then had to have someone drive them to pick up their vehicles every day. They said they were strict about towing, so we tried to avoid that. We had one family leave a day early and took their parking pass with them and I did ask if we could get one pass for one night and was told NO, once they give them out they cannot give out anymore Also the homes are really, really close and would not be a problem if they made neighbors abide by 10 pm rule of being respectful and keeping the noise down after 10 pm. It was fine until our last two days and we had a Very LOUD family that stayed right next door and the sheriff was called at 1:30 am and after that it was okay. Those who stayed up stairs had to go buy fans to keep them cool. Over all the house was nice.
Stayed 6 nights in Sep 2021
Verified review

10/10 Excellent

Michele M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house

The house was great, very accommodating for a large group of different families. The pool was a little challenging for grandparents to get into, without there being a handrail. Carpeting was dirty and could use a good shampooing, but otherwise house was very clean. Floors coming in from pool gets very slippery! Also, frustrating there was not a broom, but there was a dustpan and a mop handle without the head. Otherwise, it was a great place. Pool gets all day sun, which is great for the winter months!
Stayed 11 nights in Feb 2022
Verified review

6/10 Okay

Cheryl S.

Liked: Cleanliness, check-in
Disliked: Communication

Needs some attention

The home was beautiful and well suited for our group. However, we could not get the lights to work in the Dino room and the big dinosaur on top of the egg nest was missing. Also, the soundbar in the media room did not work so the media room was useless. We contacted Villatel about these issues but no one came out to fix them or if they did come out, they were not successful in correcting the issue. The day we checked out, we had some expensive clothing left in a dresser drawer. We contacted Villatel when we arrived at the airport (within 2 hours of checking out). They said they would check with housekeeping but never did. We called back daily to check and they always said they would get back to us but never did. We were willing to pay for shipping of the clothes but they did not seem to care and didn't offer any assistance in trying to locate the clothes. It's been two weeks and still haven't reached out to us. Lesson learned...they are careless and thieves. Two of our guests recently reported they had bites on them after sleeping in 2 different downstairs bedrooms. We are guessing possible bed bugs. We cannot be sure but is our only guess. The home is nice but management is poor. If you expect good service, you will not get it with this company. Sadly, this is the first time I have ever encountered poor service when renting. I will shy away from renting from Villatel ever again; regardless of how nice the house may be.
Stayed 6 nights in Dec 2021