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JOIA Aruba by Iberostar

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools
VIP Access

Photo gallery for JOIA Aruba by Iberostar

Aerial view
Property preview
1 bedroom, minibar, in-room safe, free cots/infant beds
Royal Suite, 1 King Bed (Ocean Front, Butler) | Beach/ocean view
Suite, 1 King Bed (Sofa Bed (Swim Out))

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$822
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
J.E Irausquin Boulevard, Oranjestad
  • Manchebo Beach
    ‪3 min walk‬
  • Eagle Beach
    ‪4 min walk‬
  • Divi Golf and Beach Resort
    ‪1 min drive‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite (Promo)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Last room available

1 bedroom, minibar, in-room safe, free cots/infant beds

Last room available

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Ocean Front, Butler)

Royal Suite, 1 King Bed (Ocean Front, Butler)

Royal Suite, 1 King Bed (Ocean Front, Butler)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 11 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ocean Front, Butler)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed (Ocean Front, Butler)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 8 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Partial Ocean View (Butler)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, Partial Ocean View (Butler)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 8 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Pool View (Single Use)

View from room

Suite, 2 Queen Beds, Pool View (Single Use)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Single Use)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 2 Queen Beds (Single Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Separate bedroom
Bathrobes
  • 5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 1 King Bed (Single Use)

1 bedroom, minibar, in-room safe, free cots/infant beds

Triple Room, 1 King Bed (Single Use)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Suite (Master Butler)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite (Master Butler)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Swim Out)

View from room

Suite, 2 Queen Beds (Swim Out)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Sofa Bed (Swim Out))

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed (Sofa Bed (Swim Out))

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Sofa bed
Bathrobes
  • 5 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Partial Ocean View

View from room

Suite, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Opening Special Deal)

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite (Opening Special Deal)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Partial Ocean View (Single Use)

View from room

Suite, 2 Queen Beds, Partial Ocean View (Single Use)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 1
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Partial Ocean View

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Pool View

View from room

Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 5 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Oranjestad

A luxury stay in Oranjestad awaits you at JOIA Aruba by Iberostar. Within steps you'll find Manchebo Beach and Eagle Beach within a short 5-minute stroll. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and facials along with access to the sauna and hot tub. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Plus you'll find a coffee shop/cafe, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. .Within a 30-minute walk of this 5-property class Eagle Beach hotel, attractions include Palm Beach and Divi Golf and Beach Resort.
View more Resorts in OranjestadOpens in a new window

What's nearby

  • Manchebo Beach - 3 min walk - 0.3 km
  • Eagle Beach - 4 min walk - 0.4 km
  • Divi Beach - 13 min walk - 1.1 km
  • Divi Golf and Beach Resort - 1 min drive - 1.3 km
  • Hyatt Regency Casino - 4 min drive - 4.5 km

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 13 min drive

About this property

JOIA Aruba by Iberostar

Luxury hotel with 3 restaurants and 2 outdoor pools
JOIA Aruba by Iberostar offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury JOIA Aruba by Iberostar.

This 5-star Oranjestad hotel is smoke free.

  • 240 guestrooms or units
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
JOIA Aruba by Iberostar offers 240 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

This Oranjestad hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Bone Fire.
  • Bucatini
  • Marea

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JOIA Aruba by Iberostar Hotel
JOIA Aruba by Iberostar Oranjestad
JOIA Aruba by Iberostar Hotel Oranjestad

Frequently asked questions

What is the cancellation policy at JOIA Aruba by Iberostar?

JOIA Aruba by Iberostar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JOIA Aruba by Iberostar?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at JOIA Aruba by Iberostar on 21 Sept 2025 start from AU$821.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to JOIA Aruba by Iberostar?

Yep, JOIA Aruba by Iberostar is a short 4-minute walk from Eagle Beach.

Is there a spa on site at JOIA Aruba by Iberostar?

Yep, there is an onsite spa at JOIA Aruba by Iberostar. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and deep-tissue massages.

Does JOIA Aruba by Iberostar have a pool?

JOIA Aruba by Iberostar has 2 outdoor swimming pools.

What luxury perks are available at JOIA Aruba by Iberostar?

JOIA Aruba by Iberostar features 2 outdoor pools, a full-service spa and 3 restaurants.

Is JOIA Aruba by Iberostar family-friendly?

You bet! With amenities such as 2 outdoor pools, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that JOIA Aruba by Iberostar is a hit with families.

Does JOIA Aruba by Iberostar serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at JOIA Aruba by Iberostar?

No, JOIA Aruba by Iberostar does not offer an airport shuttle service.

Is there a bar or restaurant at JOIA Aruba by Iberostar?

Yep, JOIA Aruba by Iberostar has 3 restaurants.

What time are check-in & check-out at JOIA Aruba by Iberostar?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at JOIA Aruba by Iberostar?

No, only service animals are allowed.

Is there a golf course on site at JOIA Aruba by Iberostar?

There is a golf course next to JOIA Aruba by Iberostar.

Reviews

JOIA Aruba by Iberostar Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 110 reviews
Rating 8 - Good. 13 out of 110 reviews
Rating 6 - Okay. 4 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

Reviews

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and pleasant staff. Pool areas were very clean and well maintained. Elevator access was not practical, for the elderly and handicapped. The property had very slippery floors all around and uneven floors made us trip often. Staff should be more specific giving instructions in regards to bus pick up and drop off locations and times.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dilanraj

Stayed 3 nights in May 2025

4/10 Poor

Brenda

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The property is beautiful. Very quiet resort. Service was not great. Which I am not used to. I had issue with getting my room serviced. I don’t think I would go back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room with all the amenities (one can ask for)
Stayed 2 nights in Jun 2025

10/10 Excellent

Tarandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the place, didn’t miss a thing. Friendly staff, always available , super clean. Gym available, very good breakfast, contrails , snacks everything was beautiful! Will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay JOIA, very clean and a friendly staff! It was an added bonus being right across the street from Eagle beach!
Stayed 6 nights in May 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Management had the opportunity to assist and failed miserably. I’ve been to many iberostars and was disappointed with the managers here. Expedia was lacking as well. Too bad because it’s a nice property and friendly staff.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice addition to the luxury hotel options.
Stayed 3 nights in May 2025

10/10 Excellent

Philip, Chelmsford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely one of the best stays I’ve had on a vacation. Super friendly helpful staff and beautiful resort.
Stayed 9 nights in May 2025

10/10 Excellent

Jonetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and knowledgeable. It was a beautiful experience, tranquil beautiful beach they kept things pristine very impressed. Definitely will be back.
Stayed 7 nights in May 2025

4/10 Poor

Kendra

Liked: Staff & service

Not 5 star or Adult's Only

Not a 5 star. They should have held off opening or at least offer half of rooms. Only 2 restaurants open out of 4 1 restaurant was closed 1 night no restaurants should ever be closed at a resort. Got woken up ar 4:00 a.m. every single day the workers were in the pool area and had no consideration of the time playing music yelling at each other. The elevator had such a bad oder of sewage they shut it down several times. Spa was not spa like at all no music not water features massage hurt and wasn't relaxing. Ceilings had water stains, fire alarms went off constantly. Not an adult only as stated when i was looking at check in i mentioned this and they said not yet but no children allowed at the infinity pool 3 day's later children at rhe infinity pool whn i spoke to a manager about that she basically brushed it off. I ordered a coffee and got up to pay the kid that was working the coffee shop left to tend to the bar and i had to wait 30 minutes for him to come back so i could pay (most people would have left without paying). Most days construction and repairs were going on and made it not very relaxing. One of the bartenders and waitress at the pool bar charged us for 3 drinks and only ordered 1 i brought it to a managers attention she made excuses for it and changed the amount ummm how about comp it and make up for the sceaming. Most staff was wonderful but they need to weed out the bad otherwise vacationers will be getting overcharged and overlooked.
Stayed 7 nights in May 2025

2/10 Terrible

Anas

Stayed 4 nights in May 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very accommodating staff.
Stayed 2 nights in May 2025

10/10 Excellent

Jasjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need for an amazing getaway in Aruba. Located on Eagle Beach, it’s not too busy. There’s tons of beach chairs provided by the hotel and the staff on the beach make you feel safe leaving your belongings there while you go in the water. I’d recommend exploring restaurants close by and on Palm Beach as there’s tons of options. The food options at this resort were also incredible. We will definitely be back!!
Stayed 4 nights in May 2025

10/10 Excellent

Annette

Stayed 5 nights in May 2025

10/10 Excellent

Tyrecea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean and looked exactly like pictures from the website
Stayed 3 nights in May 2025

2/10 Terrible

Taj

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I booked JOIA Iberostar because I just fell in love with the beautiful pictures online and the amazing reviews. We were immediately warmly greeted by the staff in the lobby and assisted to our rooms with a thorough tour and walk through. The room was beautiful and so was our private pool. My partner and I spent the first day on the resort and in our room. By the next day, we were ready to start our day. We were playing music from our handheld speaker at exactly 1pm when we met with some knocks on our door, followed by security telling us that there was a music complaint. We had to turn our music off at 1pm. We did so politely and continued on with our day. The very next day we were met with knocks on our door yet again. This time, it was a complaint for marijuana which we did not have or use. We let them search our room immediately and they found nothing. Being that we were one of the only black people on the resort, it was starting to feeling like discrimination and racism. We made a complaint to management and was told that we would be accommodated and would receive complimentary. We were not accommodated nor received anything for the harassment. We also paid cash on many occasions and they still charged it to my room. We ended up spending way more money than was needed and no one reported the cash transactions. The food was absolutely terrible. They were terribly understaffed. I waited 10 minutes for ketchup, and my burger was COLD. I would never come back to this resort.
Stayed 3 nights in May 2025

10/10 Excellent

Jc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new property still in ramping up state but with extremely courteous and efficient staff. Rooms are very well appointed and comfortable. Excellent food served at both restaurants. Great buffet breakfast too
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again - can’t wait until the casino and all restaurants are open!
Stayed 5 nights in Apr 2025

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Amenities
The property was excellent. Pools were spectacular. The service couldn’t be better. Wasn’t crazy about having to walk across the street to the beach which was very crowded and chairs were jammed together
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We had fantastic stay, everyone is so nice and helpful!
Stayed 7 nights in Apr 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Beautiful hotel, staff was amazing and the rooms were spacious and had everything you could think of. The only recommendation would be better coffee pods in the rooms. They had anawesome coffee cafe at the hotel so that helped.
Stayed 4 nights in Apr 2025

10/10 Excellent

MICHAEL, Loveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new resort still under construction, but the open areas were impeccable. Our room was beautiful with a great view of ocean over Eagle Beach. Staff was very friendly and always professional. The amenities were great and will only get better as they add 2 more restaurants, casino, and golf course.
Stayed 7 nights in Apr 2025