For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Room was clean & recently refurbished but I had an unpleasant experience when tried to cancel a booking for 2 nights. The motel has a policy of 24 hr
...
"
More
At The Oriana, Orange you'll be within a 20-minute stroll of Orange Civic Theatre and Orange Regional Gallery. Highlights at this motel include 2 restaurants, an outdoor swimming pool, and free self parking.
All 49 rooms feature free WiFi, Smart TVs, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include free toiletries. Free bottled water, Netflix, and hair dryers are also available.
The bistro, Travellers Lounge, is open for breakfast and dinner. The motel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 24-hour fitness center and pool loungers. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
With a stay at this 4-star Orange motel, you'll be 1.7 km (1 mi) from Orange Visitor Information Centre and 2.5 km (1.6 mi) from Duntryleague Country Club.
The Oriana, Orange ratings based on 119 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Oriana, Orange
Everyone (94)Couples (7)Family (15)
5 out of 5
Posted by a verified traveller on 13 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Mar. 2020
by kellie / General Manager
thanks for your 5 star review
3 out of 5
Room was clean & recently refurbished but I had an unpleasant experience when tried to cancel a booking for 2 nights. The motel has a policy of 24 hr notice of cancellation to be emailed not by phone. I hadn’t realised this but accepted the terms for the first night having given warning that morning but felt the staff member should have informed me of the requirement to email 24 hrs prior to cancellation to Wotif. I emailed giving 20 hrs notice for 2nd night but the motel wouldn’t accept this. Wotif was helpful when rang to see if could be reimbursed. The motel wasn’t full - it wasn’t a weekend & it’s their policy not the booking agency. Consumers need to be aware of this policy prior to booking as very difficult to retrieve money afterwards from the motel.
Posted by a verified traveller on 25 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
12 Mar. 2020
by Kellie Ferguson / General manager
Hello Anonymous
Thankyou for taking the time to review your experience at the hotel and for the opportunity to explain different booking processes and terms / conditions.
When you make a booking you / the consumer makes a decision at that time as to who you wish to book with . In your case you had chosen to book with an online agent - this agent has a set of terms and conditions (which include the hotels T&C) that you agree to at the time of confirmation making it a contract between you and the online booking agent (most payment transactions are made directly with this online booking agent and not the Hotel ). If you wish to make changes or cancel you must communicate with the online agent directly- this agent owns your booking and has payment for it . The logistics are more complicated than you may realise or expect however its the same with every hotel globally and has been in place for decades . As requested you communicated with your online agent and they followed correct procedure. They contacted us for approval on a refund for a cancellation inside our terms and conditions which we made easy by us with a refund authorised . I believe most online customers are aware of booking procedures however it is good to bring this to light for those who might be concerned with your perceived problem and experience . To recap - you book online you make changes online . Book direct with hotel make changes direct with hotel .
If you have any questions regarding this process please do not hesitate in contacting me directly .
Kind regards
Kellie Ferguson
General Manager
4 out of 5
Posted by a verified traveller on 26 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
28 Jan. 2020
by Kellie Ferguson/ General Manager
thankyou for your positive review score
5 out of 5
Posted by a verified traveller on 23 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
28 Jan. 2020
by Kellie Ferguson / General manager
Thankyou for your positive review score
5 out of 5
Posted by a verified traveller on 4 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
22 Jan. 2020
by Kellie Ferguson / General manager
Thankyou for your 5/5 rating
we appreciate your recommendations
5 out of 5
Rooms were beautifully appointed and clean. Great location.
Posted by a verified traveller on 5 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Dec. 2019
by Kellie, General Manager
Thankyou for taking the time to review your experience at the Oriana. I hope to welcome you back next time you visit Orange .
Kind regards
Kellie Ferguson
General Manager
4 out of 5
Posted by a verified traveller on 29 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Dec. 2019
by Kellie, General Manager
Thanks for your review
2 out of 5
Way too much noise. Pool cleaner and mobile cool room generator kept me up. Staff were great though
Posted by a verified traveller on 28 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Dec. 2019
by Kellie, General Manager
Hello and thankyou for taking the time to review your experience at the Oriana. It is disappointing that you did not enjoy every aspect of your stay . We had a cool room hired for a large function and i do apologise if this disrupted your sleep. Not sure on the pool cleaner as it doesn't make a noise however I can understand that it can be hard to sleep when in a different environment to home. I hope to welcome you back to the Oriana next time you visit Orange
Kind regards
Kellie Ferguson
General Manager
4 out of 5
Very welcoming staff at the Oriana. The property looks like its had an extensive renovation and was clean. Good location too!
Posted by Tori on 25 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Dec. 2019
by Kellie, General Manager
Hello Tori
Thankyou for taking the time to positively review your experience at the Oriana. I am pleased that you enjoyed your stay with us and hope to welcome you back again soon .
Kind regards
Kellie Ferguson
General manager
4 out of 5
Great service at reception. Room was very clean. Room service was prompt and easy to arrange
Posted by a verified traveller on 27 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
28 Oct. 2019
by Kellie Ferguson / General Manager
Hello and thankyou for taking the time to positively review your experience at the Oriana. I am pleased that you enjoyed your stay with us and were able to take advantage of our room service. Your feedback and recommendations are important to us and I hope to welcome you back to the Oriana next time you visit Orange.
Kind regards
Kellie Ferguson
General manager
The Oriana, Orange offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. The business-friendly The Oriana, Orange also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 4-star Orange motel is smoke free.
49 guestrooms or units
2 dining venues
Bar by the pool
Bar or lounge
Poolside lounge chairs
Umbrellas for the pool
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Convenience store
Garden
Newspapers in lobby (free)
Television in lobby
No smoking on site
Family Friendly Amenities
Outdoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Orange, NSW (OAG) (19.2 km / 12 mi)
Train station: Orange East Fork Station (3.9 km / 2.4 mi)
Parking: Free self parking
Room Amenities
The Oriana, Orange offers 49 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
Smart television
Netflix
Refrigerator
Coffee maker
Luxury bedding
Down blanket
Shower
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Travellers Lounge - Overlooking the garden, this bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Peacock Room - Onsite restaurant. Open daily.
Bela Vista Bar - Overlooking the garden, this cocktail bar serves lunch, dinner, and light fare. Open select days.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the motel include an outdoor pool and a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 9 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 7 AM - 9 PM
Saturday - Sunday: 8 AM - 8 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
This property's front desk is open during the following times:
Monday - Friday: 7 AM - 9 PM
Saturday - Sunday: 8 AM - 8 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 24 for adults and AUD 12 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oriana Motor
Oriana Motor Inn
Oriana Motor Inn Orange
Oriana Motor Orange
Oriana Orange Motel
Oriana Motel
Oriana Orange
The Oriana, Orange Motel
The Oriana, Orange Orange
The Oriana, Orange Motel Orange
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
There was an error importing /Orange-Hotels-The-Oriana,-Orange.h3956825-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Orange-Hotels-The-Oriana,-Orange.h3956825-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
