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Splendid Star Suite

3.5 star property
Luxury Art Deco hotel, walk to Hoan Kiem Lake

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Splendid Star Suite

Photo gallery for Splendid Star Suite

Honeymoon Room, 1 Double Bed, Church View | Room amenity
Honeymoon Room, 1 Double Bed, Church View | Balcony
Lobby
View from room
Interior

Overview of Splendid Star Suite

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Your area essentials

Map
28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000
  • Popular LocationSt. Joseph's Cathedral of Hanoi2 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHoa Lo Prison Museum6 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive

Room options

View all photos for Standard Room, 1 Double or 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Triple Room

1 bedroom, minibar, in-room safe, individually decorated

Suite Triple Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Room amenity

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

About the area

Hanoi

A luxury stay in Hanoi awaits you at Splendid Star Suite. Within steps you'll find St. Joseph's Cathedral of Hanoi and Red Moon Gallery. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Old Quarter hotel include Ly Trieu Quoc Su Pagoda and Hang Gai Street.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk
  • Hang Gai Street - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • Hoa Lo Prison Museum - 6 min walk
  • Ngoc Son Temple - 11 min walk

Getting around

  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • Pasteur Street Brewing Company - 1 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • Cộng Caphe - Nhà Thờ - 1 min walk
  • Quán Gốc Đa - 1 min walk
  • Phở Ấu Triệu - 1 min walk

About this property

Splendid Star Suite

Luxury Art Deco hotel, walk to Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. Spa services, tour or ticket assistance, and coffee/tea in common area are also featured at the luxury Splendid Star Suite. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4.5-star Hanoi hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Built in 2011
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Splendid Star Suite offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

More

  • 6 floors
  • Art Deco architecture
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Suite

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 342000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Rollaway bed fee: VND 342000 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Splendid Star
Splendid Star Hotel
Splendid Star Suite
Splendid Star Suite Hanoi
Splendid Star Suite Hotel
Splendid Star Suite Hotel Hanoi
Suite Star Hotel
Splendid Star Suite Hotel
Splendid Star Suite Hanoi
Splendid Star Suite Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendid Star Suite?

Splendid Star Suite offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Splendid Star Suite?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Is there a free airport shuttle available at Splendid Star Suite?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendid Star Suite?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendid Star Suite?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Splendid Star Suite?

No, pets and service animals are not allowed.

Splendid Star Suite Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 732 reviews" "
Rating 8 - Good. 128 out of 732 reviews" "
Rating 6 - Okay. 47 out of 732 reviews" "
Rating 4 - Poor. 28 out of 732 reviews" "
Rating 2 - Terrible. 22 out of 732 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

3.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vithjaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018

6/10 Okay

LT, London

Liked: Cleanliness, staff & service, room comfort
Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disappointed
The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.
Stayed 1 night in Sep 2018

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located hotel, good service but basic rooms
We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.
Stayed 1 night in Aug 2018

2/10 Terrible

Eagle, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
No Elevator
Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Hanoi
Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, great service/location
Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.
Stayed 1 night in May 2018