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Hanoi Inner Hotel

3.5 star property
Lakefront hotel connected to a shopping centre in Hanoi with a restaurant

Photo gallery for Hanoi Inner Hotel

Lobby
City view
Property entrance
Minibar, in-room safe, desk, soundproofing
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is AU$32
includes taxes & fees
13 July - 14 July

Explore the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Hanoi

You'll be connected to a shopping centre at Hanoi Inner Hotel, and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this hotel include in-room free WiFi, free high-speed Internet and fireplaces. .At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

Lakefront hotel connected to a shopping centre in Hanoi with a restaurant
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes window guards in all accommodation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

What is the cancellation policy at Hanoi Inner Hotel?

Hanoi Inner Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Inner Hotel?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 13 July 2025 start from AU$31.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi Inner Hotel?

Yep, Hanoi Inner Hotel has a self car park for VND 200000 per night.

Is Hanoi Inner Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Hanoi Inner Hotel is a hit with families.

Does Hanoi Inner Hotel serve breakfast?

Yep, buffet breakfast is served at Hanoi Inner Hotel.

Is there a free airport shuttle available at Hanoi Inner Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Inner Hotel?

Yep, you can grab a meal at Hanoi Inner Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Hanoi Inner Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Inner Hotel?

No, pets and service animals are not allowed.

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

RICHARD, CHICAGO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend this hotel. Two towels for two people, no other towels or hand cloths. Shower lacked shelves so soap etc had to be outside on sink. No water kettle. Coffee cups but no coffee. Safe inoperative. TV inoperative. Cobwebs in corners. Room musty with mildew. No comp water. Stay away.

4/10 Poor

SAR, Grand Prairie Texas

Travelled with partner
If you are looking for a place where you can save money this is the right place and close to everything this is the right place, but the cleaning is very bad, the bathroom and the floor were dirty, there were even ants in our bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. It is situated in a very quaint alley with the cathedral at the end of the alley. The hotel is ideally located within easy walking distance of the Old Quarter and Hoan Kiem lake. The staff at the hotel are very friendly and helpful. The facilities at the hotel however are a bit tired and worn and could do with some upgrade. I would recommend this hotel and I would stay again.
Stayed 4 nights in Mar 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service
Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Stayed 3 nights in Feb 2025

6/10 Okay

Chun

Travelled with partner
Liked: Staff & service
Bed is good and comfortable. No electric kettle provided. Staff are helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Raffaele

Liked: Staff & service
Acceptable. It could be cleaner
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Stayed 2 nights in Feb 2025

6/10 Okay

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever i am in Hanoi. Its perfect for my needs. Its well kept and the host always helps me make travel arrangements even when i am in other parts of Vietnam. Also i was able to store my luggage here. The rooms are clean and very spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city
Stayed 1 night in Jan 2025

8/10 Good

martha

Travelled with family
Liked: Cleanliness
Good price good location
Stayed 1 night in Jan 2025

4/10 Poor

Hien-My

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Cielo

Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness

First impressions didn't last.

Excellent location in the old quarter, easy walking distance to most places. At first glance, the room looked fine. However the TV, hairdryer and room safe didn't work. Despite reporting this to reception, nothing was done about it. The lid was also broken off the kettle. The lovely wooden tissue dispenser had no tissues and the fridge was set to max meaning the bottles of water and cans of beer provided (for use at a cost) were all frozen solid. The bed was made and the towels changed daily however the level of cleanliness left something to be desired. The sink area clearly wasn't cleaned, the run off marks from my toothbrush were there all week and a quick peek behind the bathroom curtain revealed that area hadn't been cleaned in years. The floor wasn't clean either, my grey socks soon had black soles. It's a shame because these are issues that could easily be fixed.
Stayed 6 nights in Jan 2025

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for walking around
Stayed 1 night in Dec 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location!

Sure the room needed a little tlc but the excellent location and service more than make up for that! In fact there’s so much to see and do in the area that you’ll barely be in your room. Highly recommend!
Stayed 3 nights in Dec 2024

8/10 Good

Jussi

Liked: Cleanliness, staff & service
Good stay.
Stayed 4 nights in Dec 2024

8/10 Good

Andrea

Stayed 2 nights in Dec 2024

2/10 Terrible

Kai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot emphasize enough, DO NOT STAY HERE. This is the worst hotel service I have had in my life. There were bugs in the beds and the bathroom yet the staff did nothing about it. They did not give me a refund and were particularly rude when I brought up the issue. I would stay anywhere else. It’s disgusting and the service makes you want to never come back immediately. STAY SOMEWHERE ELSE
Stayed 3 nights in Dec 2024

8/10 Good

Barry

Stayed 2 nights in Nov 2024

4/10 Poor

Nerly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights because I had no choice and all hotels were booked til December. The location is great to many restaurants and shopping. The wify was terrible and cleaning not good either. I dealt with it cause I had no choice, then again it was ok cause I will leave at 7:00 and get home just to sleep. Would I stay here again is a big NO!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mimi Pham

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, good price and highly recommended

I came back to this hotel for the 2nd time. Very spaces and clean room, close to everything. Love it and highly recommended
Stayed 2 nights in Nov 2024